The Role You Could Play
We are looking for an inspirational superstar to join our WAteam as a Regional Manageron a 12-month Secondment. (Stores - Karrinyup/Forrest Chase/Joondalup/Perth).
If you’re a strategic retail leader with an entrepreneurial spirit and you are ready to join a fast-paced, game-changing team – we’d love to hear from you!
Our Regional Sales Managers are the ultimate conductors in MECCA's symphony of positivity, inclusiveness and high-performing teams! In this role, you will partner closely with your retail leaders to drive store performance and nurture/uphold our culture through engaging, developing, and retaining talent.
Along with leading your team of store managers to bring our strategic priorities and pipeline to life, your responsibilities will include:
Building engagement with your team by ensuring your stores have a supportive, high performance culture, ensuring our customers (and team) look and feel their best at all times
Being a strategic thought partner and ultimate MECCA values ambassador, ensuring a high standard of behaviour is consistently maintained within your network
Identifying opportunities to improve store KPIs/metrics
Ensuring your store portfolio is adequately staffed to provide the ultimate customer experience
Continuing to drive the roll out of services and omnichannel technology into your stores
Ensuring operational effectiveness across your store network
Recruiting, onboarding and growing a talent pipeline across all roles, including hosts, specialists and managers
Escalating issues and risks in a timely manner
What You Will Bring to the Team
Extensive retail leadership experience, strong interpersonal skills and a passion for operational effectiveness are essential to be successful as a Regional Sales Manager.
You will also be able to demonstrate:
Extensive retail management experience, leading a retail region with 100+ team members for a minimum of 3 years
Previous experience managing wage costs and budgeting, in line with business needs
Strong commercial skills, with the ability to autonomously make decisions in line with your strategic objectives
A pursuit of operational effectiveness with demonstrated back of house experience (highly desired)
A genuine care about people, always seeing through the eyes of the customer and team to ensure the best experience
An ability to think big and long-term, and drive change through influencing others
Strong coaching communication style with an ability to lead with empathy in care whilst driving performance
Organisational skills and a proven track record in operating within a remote role
Previous cross-functional or support centre project exposure (highly desired)
Life at MECCA
We look for people who embody our core values, are passionate about innovation, and are willing to do whatever it takes to ensure our customers look and feel their best. Once you join our team, we will empower you to lead, to change the game, to ignite their inner entrepreneur and to embrace any opportunity for growth and development.
We believe in our people and what they are capable of, which is why our team members are rewarded right from the very beginning. Our team members enjoy some amazing benefits, including:
Rewarding and recognising through a competitive salary package, annual salary review, bonus program, and amazing individual and team incentives
An unlimited 40% product discount to spoil themselves and their immediate family plus a generous product allowance
Countless opportunities for education and development –including, Leadership Conferences, training sessions, an online Learning Lab, access to amazing guest speakers including brand founders and business leaders and once in a life time events!
A Parental Support Program featuring paid parental leave and ongoing superannuation
At MECCA, we constantly focus on innovating while providing a unique and supportive company culture, and we like to surprise and delight our team! To learn more about life at MECCA Bran