• Adhere to defined service quality standards, health and safety policies and procedures relating to the work being undertaken to ensure high quality, safe services and workplaces.
• Analyse and solve complex system and business problems and provide innovative solutions within the required timeframes.
• Provide expert advice and support in the assessment and review of the HR solution and the ability to advise on functional system behaviour.
• Undertake configuration and customisation activities, process design while considering the best fit to the product and business requirements.
• Responsibility for the planning, documenting, estimating, unit testing, and completion of an appropriate system solution to complex business requirements, considering and providing options to management where appropriate.
• Write Structured Query Language (SQL) queries to assist with support, configuration and analysis.
• Assist with and undertake testing activities within the bounds of whole-of-Program solution testing strategies, plans, methodologies and tools.
• Write functional specifications and document user requirements.
• Provide coaching and support (including knowledge and skills transfer) in solution design, configuration, customisation and testing; provide input to custom software development, data migration, training and documentation development and delivery, security profiles and role mapping activities.
• Provide expert advice and complete quality reviews of deliverables in addition to solution maintenance and support activities.
For further information please contact Valentina Monti on ***************@mtr.com.au