Workforce Analytics Manager

WORKFORCE ANALYTICS MANAGER – WORKFORCE MANAGEMENT 

At The Star Entertainment Group, we aim to be Australia’s leading integrated resort company. Our mission is to create fun and memorable experiences for the millions of guests we welcome each year at our trusted destinations.  

Our properties across Sydney, Brisbane, and the Gold Coast are world-class with many award-winning hotels, restaurants, bars, and entertainment venues.  

The Star Entertainment Group (TSEG) is an ASX-listed company committed to supporting the communities in which we operate. TSEG will achieve this by leading with integrity and values to enable us to provide entertainment, gaming, and leisure experiences safely, responsibly, and ethically. 

As our Workforce Analytics Manager, reporting to the Group Workforce Planning Manager, you will lead the execution of our Workforce Analytics strategies to support the business in making data-driven decisions around labour management. You will develop and govern the frameworks that provides the analytics required for wage compliance activities (BOOT). 

This is a fantastic opportunity where you will lead a team of up to 4 Analysts and Data Specialists, and partner with key stakeholders to govern critical analytics projects and inform labour management practices to reduce the risk of wage non-compliance. 

A few of your responsibilities  

• Lead the design and delivery of Workforce Analytics initiatives to provide insight and support the People & Performance function and business leaders.  

• Develop predictive models to anticipate future workforce trends and inform labour management practices to minimise the risk of wage non-compliance. 

• Manage and analyse labour to proactively meet operating trends, develop and implement new strategies to ensure efficiencies to guest demand. 

• Create and maintain Manpower Plans/ Resource plans and budget models based on business behaviour including costs, labour hours and leave management.  

• Report to stakeholders on labour planning and conduct review meetings on labour requirements, labour mix, and balance of cost vs productivity. 

What we are looking for 

• Demonstrated experience in demand/resource planning and wage compliance (BOOT). 

• Exposure to a casino and/or gaming, and labour analysis preferred. 

• Strong analytical and data visualisation skills, with experience in statistical analysis and predictive modelling. 

• Experience in managing and developing a team of workforce analysts. 

• Ability to breakdown complex information and present in a simple & effective manner 

• Understanding of resource planning methodologies, Enterprise Agreements & optimisation methodologies. 

You are a seasoned individual with qualifications in Business Analytics, particularly in Workforce and Resource Planning with ideal knowledge of Lean Six Sigma. You are an analytical person and able to break down complex information to non-technical stakeholders. 

Your role will be pivotal in shaping the success of the strategic deliverables for labour management at The Star. Join us in making a difference. 

What can we offer you?  

• Complimentary meal on site every day, including hot meals, sandwich bar and more 

• Discounted parking available in the city 

• Flexible working arrangements 

• 30% Discounts across award winning restaurants and accommodation 

• Lifestyle discounts including gym memberships and dry-cleaning services 

• Career development, training, and courses via The Star Academy – limitless career opportunities 

• An organisation that values diversity, teamwork and being your best self 

• Paid Parental leave from Day 1, Secondary Carer’s leave also on offer 

Please be aware that eligibility checks are required as part of the recruitment process and ongoing employment for this position. 

Our culture 

At The Star, we are committed to creating a diverse, equitable and inclusive workplace that we know will contribute to exceptional experiences for our guests, a great place to work for our team members and positive outcomes for our communities. We welcome applications from all cultures, ages, religions, genders, LGBTQI+ people, Australia’s First Nations Peoples, and people with disabilities. We recognise the distinctive challenges that trans and gender-diverse applicants may encounter during the recruitment process. We offer a range of flexible working options for team members to find a balance between work and life that’s right for them and their unique well-being needs.