Workforce Planner

Each day, more than 10,000 Australians welcome the support of our home and community care teams to deliver best practice care with the highest standards of safety, clinical practice, and governance, from highly specialised care and dementia support to help with home tasks, meals and social activities. It is safe to say our passionate teams are dedicated to delivering excellent standards and quality of care throughout Australia. We are currently seeking an experienced Workforce Planner to join our vibrant team, based in Melbourne’s Eastern suburbs. You will be tasked with providing subject matter expertise on the overall strategic deployment of staff resources across the business, to ensure that resourcing meets client demand for quality service delivery and maximise the effectiveness and efficiency of the Home and Community Service operation. As a Workforce Planner with Bolton Clarke, you’ll enjoy: Excellent work/life balance A caring team environment with strong clinical and allied health support Training and support plus development opportunities Generous salary packaging and not-for-profit tax benefits – claim up to $15,900 Salary packaging + $2,650 meal and entertainment allowance. Private health insurance discounts An Employee Assistance Program for staff and family Duties and Responsibilities: Development of consistent workflows and system process, including the development and maintenance of appropriate training resources Audit actual staff attendance against the planned roster and alert the relevant teams of discrepancies. Identify and actively manage any foreseeable capacity gaps to ensure service delivery is optimised. Ensure rosters take into consideration workforce movements, staff availability and service delivery. In conjunction with key stakeholders effectively coordinate both planned and unplanned leave of staffing resources. Identify and assist operation leaders with the management of leave liabilities. Proactive forward planning of FTE requirements To be successful, you will have: Relevant qualifications and/or extensive experience in the execution of Workforce monitoring and reporting in a contact centre environment. In-depth experience in working in a large, complex scheduling environment, across a geographical disperse business group. Valid working rights in Australia (Passport, Birth Certificate etc) Police Check (valid within the last 3 years) Highly computer-literate and strong knowledge of MS Office products Analytical skills, commercial awareness and problem-solving skills Willing to obtain annual flu vaccinations. Own vehicle and current driver’s licence Evidence of up-to-date COVID-19 vaccinations Apply now Our application process takes less than 10 minutes. Click APPLY now or if you have further queries, contact Elyza at ewilson2@boltonclarke.com.au