Workforce/Rostering Coordinator

Do you prefer to read or watch your job adverts? Well at Afea Care Services we value inclusiveness, so we have both options covered for you. To learn more about this exciting Workforce Coordinator role, you can either read the information below or scroll down to watch a short video!   

Afea Care Services is a leading Home and Disability Services Care provider under both the NDIS, Home Care Package and iCare schemes, operating across Sydney and Melbourne. We offer services from Home Care support, Supported Independent Living, Support Coordination, Plan Management and Nursing Care to individuals living with a disability or in aged care. Our vision is to be a leading and most trusted care provider in Australia.  

At Afea, we have a fun, family-focused culture dedicated to high performance and care excellence. We were awarded the Australian Financial Review's (AFR) top 3 Best Places to Work in 2021, 2022 & 2023 and received particular recognition for our culture and commitment to employee wellbeing. We love to celebrate diversity and have a culture that promotes authenticity, purposefulness, responsibility and understanding, as well as a strong commitment to continuous improvement.  

We are seeking a passionate Workforce Coordinator to join our wonderful workforce coordination team. Reporting directly to our team leader you will be the first contact for our workforce. You will be responsible to organize, coordinate, schedule and engage in overall deployment of carers who are engaged to work with people with disabilities.  

In this role, you will find yourself:   

• Managing our frontline support workers
• Building strong relationships with them
• Responding to feedback, complaints and incidents from carers
• Organizing and coordinating the deployment of carers
• Increasing the engagement within our carers

We are looking for a candidate who possesses the following:   

• Previous experience in work force management or related role preferably in disability and aged care sectors  
• Able to problem solve and work effectively in a very fast paced environment with multiple competing priorities
• Strong verbal and written communication skills 
• Knowledge of National Disability Insurance Scheme is preferred

What can we offer you?  

If you’re looking for somewhere to pursue your passion and make a difference, join Afea and you can benefit from:  

• A competitive remuneration package   
• Appreciation, rewards and recognition programs 
• Work life balance with flexible work options   
• A focus employee self-care and wellbeing 
• Friendly supportive team with ongoing support  
• Career growth and development opportunities   

To Apply:  

Apply via this portal, our website https://afea.com.au/join-the-office-team/#Vacancies or alternatively, email your application to   ****@afea.com.au  or call Krishna Sen on  0415 346 390  for a confidential discussion.