AddressSydney CBD and Parramatta
- 12 Month Fixed Term Contract, Sydney CBD/Parramatta
- 5 days per week onsite | 35 hour working week + flex leave
- Offering starting salary of $79,032 + super
About the Role
Provide a range of workplace services, including but not limited to Reception, Concierge, meeting room management, mail room and general office support to enable the achievement of core operational business unit outcomes in a timely, safe and efficient manner.
Benefits
- A corporate wellbeing program with subsidised gym membership, free flu vaccinations and health check programs
- icare day – access to an extra day’s leave
- Comprehensive learning and development support aligned to icare’s Core Capabilities.
- Our People Awards - On-the-spot Recognition, Quarterly Values Awards & Our People Annual Awards
- Access to our Employee Assistance Program
- 17.5% annual leave loading
Duties
It’s an exciting time at icare where no two days are the same; as a Workplace Experience Officer you will:
- Provide a range of administrative and office support services which may include filing and records management, mail receipt and sorting, external courier bookings and deliveries, maintenance of registers, photocopying, compilation of data, statistics and reports to support the smooth running of the office activities.
- Meet, greet and assist a range of stakeholders including icare employees, guests, customers and other visitors. Maintain a high standard of presentation and consistently provide a high level of customer service.
- Coordinate the resolution of business services and operational security matters, as well as maintain and monitor security access passes, visitor registration.
- Coordinate and deliver the management of multiple meeting rooms including technology operation, support events and organisation of catering.
- Respond to enquiries by phone, email or in person, ensuring an accurate, customer focused and timely response, escalating to the appropriate person as required.
- Coordinate and manage internal and external access to the main offices and provide security and safety instructions / induction and direction to visitors, contractors and service providers.
- Provide general administration and support services for office facilities to support the efficient delivery of business. This includes arranging meeting room configurations, ordering and delivery of catering requests, maintaining consumables and general upkeep of kitchens and print rooms.
Skills & Experience
- Previous experience in an administrative role, preferably in a corporate or office environment.
- Excellent verbal and written communication skills.
- High attention to detail and the ability to prioritise tasks.
- Capacity to complete manual tasks and spend prolonged periods of time standing and walking.
- Previous hospitality experience – highly regarded.
Culture
We know our strength comes from the diversity of our people and would encourage people with different experiences and backgrounds to apply. We are committed to our people’s development so the people of NSW can thrive.
About the Company
We care for the people of NSW, building confidence and trust so our communities can thrive. We make the complex simple, so our schemes deliver better outcomes for people and communities. Whether a person is severely injured in the workplace or on our roads, icare supports their long-term care needs to improve quality of life, including helping people return to work.
- For more information about icare visit our website
- icare operates a direct sourcing model so no agency introductions will be accepted
- We are a Circle Back Initiative Employer – we commit to respond to every applicant
- A talent pool may be created through this recruitment process.
Please note that you must be an Australian citizen, permanent resident of Australia, New Zealand citizen with a current New Zealand passport or have unrestricted working rights to apply for this role.
