AddressAs one of the Australia's largest providers of human resource solutions,
Chandler Macleod has a proven track record of unleashing potential in people and companies. For over 40 years Chandler Macleod's recruitment business has connected leading-edge projects and employers with outstanding business professionals.
Our client who are a leading utility company needs a Works Coordination Officer to join their team. As the Works Coordination Officer, you will be responsible for answering calls from retailers relating to customer connection, customer data and general enquiries.
Responsibilities:
- Answering calls from retailers and other stakeholders regarding customer connections and general enquiries
- Logging all information into a CRM system and assigning it to the relevant team member
- Liaising with third-party contractors to coordinate works.
- Disseminating information to relevant parties and ensuring that all necessary parties are informed of any changes to schedules.
- Providing regular updates to stakeholders
- Actively engaging in conflict resolution
Requirements:
- Knowledge of SAP is essential.
- Strong communication and customer service skills
- The ability to work under pressure and manage competing priorities.
- The ability to liaise with various stakeholders and third-party contractors.
- Strong conflict resolution and problem-solving skills
- A background in utilities, construction or project coordination would be beneficial.
If you are a customer-focused individual with a background in utilities or related industries, then we want to hear from you. Please submit your CV today to be considered for this exciting opportunity!
At Chandler Macleod, we are committed to fostering a diverse workforce where everyone is welcome. We encourage applications from Aboriginal and Torres Strait Islander peoples, women, people living with a disability and the LGBTIQA+ community.
You can read more about our commitment to diversity and inclusion at https://www.chandlermacleod.com/diversity-and-inclusion
