AddressTransport Engineering Solutions (TES), a division of Sime Darby Motors Group, is one of Australia's leading suppliers of OEM truck and trailer solutions. TES is unique in the market delivering a complete range of products from world class brands in the core transport categories: Hydraulics, Braking, Transport Equipment and Materials Handling.
We are looking to appoint a Workshop Service Coordinator at our Noble Park location to manage customer engagement and data entry for our workshop.
Key Responsibilities include:
- Maintain and build relationships with existing key accounts
- Communicate and manage customer expectations regarding workshop bookings and scheduling
- Attend to customer payments when required
- Data entry involving timecards, service information and invoicing as well as varied tasks from accounts department
- Controlling vehicle condition reports whilst liaising with customers on pick up/drop off
- Upkeep of workshop documents including service, quality assurance and consumables
Knowledge and experience:
- Proven administration and customer service experience
- Familiar with workshop operations
- Good understanding of and relevant experience in the transport industry - transport hydraulics and/or braking will be highly regarded
- Be able to show initiative, solve problems and make decisions
- Ability to work autonomously in a fast paced environment
- Well-developed verbal and written communication skills
- Effective time management skills
- Competent with Microsoft applications including Outlook, Word and Excel.
- Ability to work effectively with a wide range of individuals.
What's on offer:
- A competitive salary package
- Access to employee benefits account including discounts on groceries, electronics and more
- Access to Employee Assistance Program
- Access to an annual Health and Wellbeing reimbursement program
- Permanent full time position - Monday to Friday
- Company uniform
- Great team environment
The successful candidate must be able to pass a compulsory pre-employment medical, drugs and alcohol assessment.
If you are prepared to cement your future and you believe you possess the skills to succeed in this role, please click 'Apply Now" now button.
