So… who are we?
Milwaukee Tools is an industry leader in the manufacture of cordless & electric power tools, accessories and hand tools and are part of the global organisation Techtronic Industries (TTi) who are renowned for their manufacture of quality brands such as Ryobi, AEG, Vax and many more. We as a group pride ourselves on an unrelenting strategic focus on powerful brands, innovative products and exceptional people. Our culture is centred around improving the lives of our users, something that not only drives our product development but underpins everything we do.
We are committed to ensuring our people have a great experience at Milwaukee, so in addition to an exciting and challenging role we also provide a range of great employee benefits including:
Discounts & Perks: Generous discounts on company products.
Social: Recognition programs and social events to celebrate our team's achievements.
Personal Development: Access to professional development programs.
Health & Wellbeing: Paid Parental Leave and Employee Assistance Program.
We have multiple positions available for Workshop/Warehouse Logistics Administrators to join our friendly, growing team in Eastern Creek, NSW.
The Workshop/Warehouse Administrators work as part of the service operations team dedicated to supporting the Internal Service Centre. As part of the team, this individual will maximise workshop's efficiencies and will act as point of contact for internal service centre. If you have a great attitude, are looking to work Monday to Friday and have a change from retail or hospitality this could be your opportunity! Full training is provided - this is an excellent opportunity to kick start your career in admin!
Your duties will include:
Accept tools for drop off via direct customers or freight (ingoing and outgoing freight requirements)
Customer service via phone and email
Book incoming tools into Sales Force warranty portal and completing necessary documentation
Allocating tools in accordance with operational workflow
Allocating ordered spare parts with relevant service claims
All necessary warehouse duties (Unpack, pack, forklift operation and etc..)
Communicate with After-Sales support team to obtain claim relevant information
What you will bring:
Experience using SAP, C4C, Salesforce and/or other similar technology platforms (preferred but not essential)
Excellent ability to respond to deadline pressures and demonstrate time management skills
Great communication skills with enthusiastic personality
Ability to demonstrate initiative
Solid time management and attention to detail.
If you are reliable, hardworking and have a great attitude please APPLY NOW!