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Salary- Onsite opportunity in Geelong (Mon-Fri onsite, then hybrid after training)
- Above award hourly rate of $41.48 + Super
- Early February starts for experienced call centre specialists (ideally 1 years call centre experience within the last 2 years)
- Opportunity to gain a permanent role with one of Australia's leading Health Insurance Brands!
- 6-month role full- time casual role starting in February 2023 (casual (temp) then perm after the 6 months)
- Mon-Fri 8.30-5pm onsite in a modern and bright office (consistent full time hours each week)
- First 3 months spent onsite before moving to a flexible hybrid working arrangement
- 4-6 week training programme to get you set up in the role!
- Handling a large volume of inbound queries through calling, emails and chats within the Health Insurance sector
- Supportive and bubbly team environment
- AU or NZ Citizenship or Permanent Residency as this role may transition to permanent after the first 6 months
- Minimum of 1 years recent experience handling complex inbound calls (healthcare industry is a bonus)
- Confidence in working with numbers and maths
- Full-time availability across Mon- Fri
- Happy to work onsite in the Geelong office
- Can do attitude and resilience
- Exceptional communication skills both verbally and written
- Double vaxxed against COVID-19 as this role is fully onsite
Weploy is an award-winning innovator in placing talented individuals into Customer Service roles.
We have placed people in some of the biggest and fastest-growing businesses across Australia.
We match top-quality, ready-to-work candidates with major clients across tech, insurance, retail, and many more industries!
We're looking for motivated, enthusiastic, customer-focused individuals with at least 1 year of contact centre experience from the last two years to join the amazing team at GMBHA Insurance based in Geelong.
What Next?
Apply now and kick start your Weploy journey with one of our dedicated Talent team members!
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Cover Letter
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Please specify whether you are an AU or NZ citizen or visa holder. For visa holders please outline which visa type you hold and expiration date. *
Can you work consistent Mon-Fri full time hours each week & onsite in the office (37.5 hrs weekly)? *
Which suburb do you live in & do you drive to work each day? *
This role is fully onsite and requires a minimum of 2 COVID vaccinations. Please attach a screenshot clearly showing your vaccination doses. *
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Describe a complex customer interaction you personally managed in a previous role, outlining the issue and steps you took to resolve such inquiry. *
Tell us what it means to be reliable and a team player in the workplace. *
Reference Details #1 Please provide the full name, occupation & company, including their email and/or phone number of a previous manager/supervisor *
Reference Details #2 Please provide the full name, occupation & company, including their email and/or phone number of a previous manager/supervisor *
Please attach a recent police check within the last 3 months if you have one
