AddressGosnells Family Practice is made up of talented and enthusiastic individuals dedicated to providing access to high quality health care to our patients. Respectful and empathetic communication with our patients is essential. Team members must also interact positively with a large network of administrators, and allied health professionals to enhance the patient experience.
Key Responsibilities:
• Managing the medical practice's day-to-day operations and administrative responsibilities.
• Preserving complete accreditation in accordance with RACGP criteria, along with current HR/WHS documentation, policies, and processes, prior to, during, and beyond accreditation.
• Ensuring that personnel fulfill the qualifications needed to assist patients and medical professionals.
• Marketing clinic services on our website and social media platforms, giving us more chances to interact with and inform both present and new patients about our practice. actively seeking out chances to improve patient participation.
• Carrying out the practice directors' strategic objectives.
• Overseeing financial operations, such as invoicing, budgeting, and payroll.
• Liaising with MEDICARE regarding provider number applications for IMGs. Engaging, leading and recruiting the team of employees.
• Organising roster, allocating human resources, space and appropriate on-site medical equipment for doctors and nurses.
• Overseeing the provision of accurate and timely financial data.
• Fostering an organisational culture that always maintains a supportive behaviour in the workplace.
• Handling feedback complaints from the patients.
• Driving process improvements to enhance overall practice efficiency.
About you…
- Previous experience as a Practice Manager within the healthcare industry not essential but desirable.
- A commitment to patient care and safety.
- Someone who thrives on new challenges and projects.
- Strong IT skills, with high understanding of Microsoft 365 essential. Prior experience with Best Practice highly desirable.
- Strong communications skills.
- A commitment to constantly seeking improvements to the practice to enhance the patient experience.
