AddressAllara Support Services is dedicated to providing exceptional care and support to individuals living with disabilities. We pride ourselves on fostering a diverse and inclusive culture built on respect, growth, and a passion for helping people. As we continue to expand, we are seeking a dynamic and experienced 2IC Supported Independent Living Manager to join our team in Wollongong.
Role Overview:
As the 2IC Supported Independent Living Manager, you will play a crucial role in managing a team within an apartment / concierge vertical setting, ensuring high-quality care for our participants. You will collaborate closely with stakeholders, support workers, and the Supported Living Manager to maintain and improve service standards.
Key Responsibilities:
- Manage a team of Support Workers, overseeing the care of participants with high intensity support needs and various disabilities.
- Conduct regular training sessions for key workers and support workers.
- Collaborate with stakeholders, support workers, and the Supported Living Manager to ensure comprehensive care.
- Attend stakeholder meetings and regular participant check-ins.
- Monitor and document the progress of participants and staff, ensuring compliance and updating records as needed.
- Assist the Supported Living Manager with regular compliance audits.
- Provide orientation and training for new support workers, fostering their engagement and learning.
- Role model effective person-centred practices.
- Monitor shift notes and ensure compliance.
- Assist in conducting monthly team meetings and regular check-ins with staff.
- Perform a mix of administrative and concierge site shifts in a vertical model building.
Ideal Candidate:
- Experience: Proven experience in disability support work, high intensity support needs and mental health services.
- Manual handling experience (ability to use a hoist is essential).
- Skills: Excellent time management, organisational skills, and problem-solving abilities. Proficient in computer usage.
- Leadership: Demonstrated ability to lead, coach, and develop a team to achieve high-quality outcomes.
- Communication: Strong communication skills with the ability to work well both independently and as part of a team.
- Resilience: Ability to handle stressful situations and turn them into positive outcomes.
- Adaptability: Capacity to thrive in a fast-paced, dynamic, and changing environment.
- Compliance: Understanding of legal requirements as per the NDIS Quality and Safeguards Commission.
- Values: A commitment to Allara’s values of client-focused service, respect, diversity, and growth.
- Rostering: Experience in rostering or a willingness to learn, working alongside the site/location manager.
Benefits:
- Competitive salary package.
- Supportive and inclusive work environment.
- Opportunities for professional growth and development.
- Be part of a team that makes a real difference in the community.
If you are a proactive, passionate, and dedicated individual looking to make a positive impact, we would love to hear from you.
