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Complaint Officer jobs in Melbourne, VIC

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SENIOR COMPLAINTS OFFICER

Strong analytical and problem-solving skills, the ability to assess and manage risk, work within legislative requirements, make impartial recommendations and access and use specialist advice when needed.Excellent written and verba...

CompanyProgrammed Health Professionals
AddressMelbourne, VIC
CategoryAccounting & Finance
Date Posted 3 days ago See detail

Senior Complaints Officer

Programmed Health Professionals

Melbourne, VIC

Strong analytical and problem-solving skills, the ability to assess and manage risk, work within legislative requirements, make impartial recommendations and access and use specialist advice when needed.Excellent written and verba...

3 days ago seen See more...

APS5 Complaints Officer

Mcarthur

Melbourne, VIC

Assess and monitor complaints and regulatory intelligence aligned with the NDIS Act and Rules. Manage a caseload of complaints about NDIS supports and services, including complex matters and escalation. Identify trends and issues...

3 weeks ago seen See more...

APS5 Complaints Officer

Mcarthur

Melbourne, VIC

Assess and monitor complaints and regulatory intelligence aligned with the NDIS Act and Rules. Manage a caseload of complaints about NDIS supports and services, including complex matters and escalation. Identify trends and issues...

3 weeks ago seen See more...

Complaints Officer

Randstad

Melbourne, VIC

$60.00 per hour

Resolving complaints at first point of contact. Assessing, recording and investigating enquiries. Contacting stakeholders to gather more information to support an argument. Escalating complaints to the relevant SME. Ensuring thoro...

3 weeks ago seen See more...

Ministerial Complaints Officer

Talent International

Melbourne, VIC

Supporting the coordination of complaints received by the Agency including resolving at point of entry, assessing, recording and referring as required. Contacting relevant stakeholders to confirm receipt of referred complaints and...

a month ago seen See more...

APS5 Complaints Officers

Chandler Macleod

Melbourne, VIC

Temporary

Assessing and monitoring complaints or reportable incidents and other regulatory intelligence. Managing a caseload of complaints or reportable incidents. Assessing and escalating cases for investigation and other action. Developin...

a month ago seen See more...

Complaints Officer

Charterhouse

Melbourne, VIC

Permanent

Work with a leading Melbourne organisation, contribute to the ongoing development of a professional complaint resolution service. You will be responsible for processing and investigating all customer feedback cases in a timely man...

2 months ago seen See more...

Aboriginal Complaints Support Officer (VPSG4)

Victoria Police

Melbourne, VIC

Maintain contemporary knowledge of ongoing and present-day themes and issues that impact Aboriginal and Torres Strait Islander people including legislation, Victoria Police policies, procedures and delivery practises. Provide stra...

3 weeks ago seen See more...

Ministerial Complaints / Compliance Officer

Chandler Macleod

Melbourne, VIC

$55.24-60.26 per hour

Managing complaints coming into the agency. Assessing, recording, resolving and referring as required. Managing escalated complaints and working to strict deadlines. Drafting and sending high quality written correspondence. Coordi...

4 weeks ago seen See more...

Multiple Complaints & Reportable Officers - Federal Government!

Hitech Personnel

Melbourne, VIC

High Profile Government Department. 2 YEAR CONTRACT! Multiple locations!. Rewarding & lucrative rates on offer. Manage and resolve a caseload of Complaints & reported incidents including assessing moderately complex Complaints &...

a month ago seen See more...

Aboriginal Complaints Support Officer

Victoria Police Vic

Melbourne, VIC

Maintain contemporary knowledge of ongoing and present-day themes and issues that impact Aboriginal and Torres Strait Islander people including legislation, Victoria Police policies, procedures and delivery practises. Provide stra...

a month ago seen See more...

Aboriginal Complaints Support Officer

Heathcote Health

Melbourne, VIC

Maintain contemporary knowledge of ongoing and present-day themes and issues that impact Aboriginal and Torres Strait Islander people including legislation, Victoria Police policies, procedures and delivery practises. Provide stra...

a month ago seen See more...

Customer Service Officer - Complaints

Atlamgroup

Melbourne, VIC

About the company: Government department tasked with making life easier, accessible, and equitable for thousands of individuals and families across Australia. Currently seeking a talented Customer Service Officer to join their bus...

a month ago seen See more...

Customer Service Officer - Complaints

Chandler Macleod

Melbourne, VIC

$43.82-55.24 per hour

Managing complaints coming into the agency. Assessing, recording, resolving and referring as required. Managing escalated complaints and working to strict deadlines. Drafting and sending high quality written correspondence. Coordi...

a month ago seen See more...

Aboriginal Complaints Support Officer

State Government Of Victoria

Melbourne, VIC

$92,332-104,762 per year

Maintain contemporary knowledge of ongoing and present-day themes and issues that impact Aboriginal and Torres Strait Islander people including legislation, Victoria Police policies, procedures and delivery practises. Provide stra...

a month ago seen See more...

Complaints Intake and Enquiry Officer

Ibac

Melbourne, VIC

$74,580 - $82,571 a year

Provide frontline customer service for IBAC . Melbourne CBD with hybrid / flexible working arrangements. Full-time ongoing, VPS 3.1 $74,580 - $82,571 + super. Provides frontline complaint-related customer service, enquiry response...

2 months ago seen See more...

Complaints Intake and Enquiry Officer

Atlamgroup

Melbourne, VIC

Provide frontline customer service for IBAC Melbourne CBD with hybrid / flexible working arrangements Full-time ongoing, VPS 3.1 $74,580 - $82,571 super Our organisation IBAC's work is vitally important to Victorians - we preve...

2 months ago seen See more...

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