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CUSTOMER CARE TEAM LEADER

Lead Brand Collective's Group Customer Care team, supporting 15+ retail brands across multiple time zones and contact channels. Optimise team resources to consistently meet and exceed service level agreements (SLAs) and key perfor...

CompanyBrand Collective
AddressMelbourne, VIC
CategoryConstruction & Property
Job typeFull time
Date Posted a week ago See detail

Customer Care Team Leader

Brand Collective

Melbourne, VIC

Lead Brand Collective's Group Customer Care team, supporting 15+ retail brands across multiple time zones and contact channels. Optimise team resources to consistently meet and exceed service level agreements (SLAs) and key perfor...

Customer Care Team Leader

People

Melbourne, VIC

$80,000 - $85,000 a year

Actively lead, coach and develop the Customer Care Team to optimum performance to achieve targets and objectives. Actively manage client accounts with a view to providing excellent customer outcomes. Analyse and report performance...

Customer Care Team Leader - Remote

Super Retail Group

Brendale, QLD

This is an amazing opportunity to work with one of Australias most respected, strong, and stable retail brands. Flexible Hybrid working team. Great bonus structure & benefits, including discounts across all brands. Foster a cultu...

Customer Care Team Leader

School Plus

Eight Mile Plains, QLD

ensuring a high level of professional customer across our Customer Care Team. supporting families with enrolments and accounts, via phone and email. determining the nature of calls and providing appropriate response/assistance. ov...

Customer Care Team Leader

Atlamgroup

Brisbane, QLD

Home to iconic retail brands including Rebel, Supercheap Auto, BCF and Macpac, Super Retail Group is transforming to become a world class omni-retailer. Super Retail Group are seeking a Customer Care Team Leader based in our Brend...

Customer Care Team Leader - Derrimut VIC

Blackwoods

Laverton North, VIC

Monday to Friday role (no weekends). Build your career with Blackwoods, part of Wesfarmers. Opportunities for career development and progression. Act as a role model by leading, coaching and mentoring a team of Customer Care Consu...

Customer Care Team Leader - Derrimut VIC

Blackwoods

Derrimut, VIC

Act as a role model by leading, coaching and mentoring a team of Customer Care Consultants to achieve optimum performance. Drive a culture of change through effective leadership of your people. Support and work collaboratively wit...

Online/Customer Care Team Leader

Atlamgroup

Brisbane, QLD

Your primary responsibility will be to lead and develop a dedicated customer Care Team, ensuring the highest standards of service delivery. This role involves managing their online sales, chat, and inquiry services, as well as ove...

Online/Customer Care Team Leader

Frontline Recruitment Group

Brisbane, QLD

Past experience in a similar role, ideally in a retail or customer-facing environment. Proven ability to lead, mentor, and develop a team, with a strong focus on achieving targets and objectives. Exceptional communication and inte...

Customer Care Team Leader - Sydney (Internal applications only)

Webcentral Group

Sydney, NSW

Support a team of Customer Care Representatives in a multi-channel support environment. In the event of a customer escalation, provide expert-level support for technical issues from websites to email and other products. Work with...

Online/Customer Care Team Leader

Frontline Retail Brisbane

Indooroopilly, QLD

Past experience in a similar role, ideally in a retail or customer-facing environment. Proven ability to lead, mentor, and develop a team, with a strong focus on achieving targets and objectives. Exceptional communication and inte...

Customer Care Team Member - Hybrid Work From Home

Plan Partners

West Perth, WA

Simplify the NDIS by providing tools, services and education to participants, families and providers. Maintain and update records of every customer transaction including details of comments, enquiries, complaints, and actions take...

Customer Care Team Member - Hybrid Work From Home

Plan Partners

Perth, WA

Simplify the NDIS by providing tools, services and education to participants, families and providers. Maintain and update records of every customer transaction including details of comments, enquiries, complaints, and actions take...

Team Leader Occasional Care - GESAC New

Glen Eira City Council

Australia

$39.16 per hour

Do you love working with children? Do you like to motivate and lead a team? Part time 25 hours week, Temporary role concluding September 2024. $39.16 per hour + superannuation. Providing direct care to children on a part time basi...

Team Leader- Customer Care

Super Retail Group

Brendale, QLD

Foster a culture of positive and open communication within the team to maintain a clear understanding of the group, divisional and business Unit vision, purpose, and strategy. Identify development and coaching opportunities to upl...

Team Leader - Customer Experience

Ahb Group

Derrimut, VIC

You will play a pivotal role in our customers building journey by leading your team tosupport and give guidance to our customers throughout the process. Working within a tight knit and supportive team. Ability to establish stron...

Team Leader Education and Care Centre Based

Moyne Shire Council

Port Fairy, VIC

$86,486 - $93,844 a year

Permanent full-time position. Based from Port Fairy. Monthly RDO. Formal academic qualifications of Diploma of Early Childhood Education and Care or other qualifications as approved by ACECQA. Several years' experience working in...

Care Team Leader

Five Good Friends

Brisbane, QLD

$125,000 - $125,000 a year

Lead a culture in the region that is focussed on working together positively to solve challenges and share responsibility for Member outcomes and experience. Work with the Care Team Manager and with leaders across the business to...

Team Leader Connecting Care, Queensland Health

Atlamgroup

Brisbane, QLD

The Connecting Care team delivers a range of services including Waitlist Management and Appointment Confirmations, YourQH Consumer Support, Health Practitioner Access to the Viewer Opt Out Service and Rapid Response Campaigns. Adv...

Customer Solutions Assistant Team Leader ? Full Time ? Browns Plains

Atlamgroup

Browns Plains, QLD

Our Customer Solutions Assistant Team Leaders are passionate, enthusiastic and driven, with a genuine love of people and technology. Working in one of the world?s largest Telecommunications companies, we aim to open all sorts of...

Customer Service Team Leader

Qscan Group

Redcliffe, QLD

Be responsible for the daily management and supervision of our Customer Service/clerical team (including rostering). Work collaboratively within a multi-disciplinary team to ensure the effective operation of Customer Service syste...

Customer Care Team Member

Gawler Animal Hospital

Gawler, SA

Making appointments, including surgical, revisit and initial consults. Managing the schedule to keep efficiency and accuracy, pre-empting issues or errors before they occur. Managing a busy phone with your teammates (up to 6 lines...

Child Care Educator- Team Leader

Upper Hunter Community Services

Muswellbrook, NSW

Before School Care: 6:30am to 9:00am. After School Care: 3:00pm to 6:00pm. Vacation Care and Pupil-Free Days: 6:30am a.m.5:30pm. Assist to develop, plan, and deliver daily quality programmes and activities for children which are...

Customer Service Team Leader

Autobacs Australia Pty Ltd

Prospect, NSW

Opportunity to join a growing organisation with career development. Attractive discounts on automotive parts & accessories. Paid Parental Leave. Awesome company culture with a close-knit team. Leading and managing our Customer Sup...

Team Leader Customer Contact

Atlamgroup

Parramatta, NSW

Lead the delivery of extraordinary Customer Service to residents and customers Ensure continuous quality improvement Permanent Full Time | 35hr Week | Central Parramatta Location The City of Parramatta is going through unprecede...

Customer Service Team Leader

State Sport Centres Trust Victoria Msac

Albert Park, VIC

Develop and lead a motivated Customer Experience team, setting and maintaining high standards. Role-model and demonstrate Customer Service excellence. Collaborate with diverse teams - Events, Operations, Finance, Marketing, and mo...

Team Leader Customer Contact

City Of Parramatta

Parramatta, NSW

$98,129 - $98,129 a year

Lead the delivery of extraordinary Customer Service to residents and customers. Ensure continuous quality improvement. Permanent Full Time | 35hr Week | Central Parramatta Location. Tertiary qualification in customer service, admi...

Customer Service Team Leader

Autobacs Australia

Prospect, NSW

Opportunity to join a growing organisation with career development. Attractive discounts on automotive parts & accessories. Paid Parental Leave. Awesome company culture with a close-knit team. Leading and managing our Customer Sup...

Customer Experience Team Leader

Ozito Diy

Dandenong, VIC

Oversee a team of CX Agents, ensuring we provide an exceptional experience to our various customers. Monitor and evaluate team performance, providing coaching and feedback to help team members achieve their productivity and servic...

Customer Service Team Leader

Invocare

Sydney, NSW

Scheduling and coordinating cremation operations (don't worry we will train you). Completing park paperwork and admin tasks. Overseeing chapel services. Monitoring daily activities and workplace and operational requirements. Inter...