Customer Care Team Leader jobs in Melbourne, VIC

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CUSTOMER CARE TEAM LEADER

Lead Brand Collective's Group Customer Care team, supporting 15+ retail brands across multiple time zones and contact channels. Optimise team resources to consistently meet and exceed service level agreements (SLAs) and key perfor...

CompanyBrand Collective
AddressMelbourne, VIC
CategoryConstruction & Property
Job typeFull time
Date Posted 3 weeks ago See detail

Customer Care Team Leader

Brand Collective

Melbourne, VIC

Lead Brand Collective's Group Customer Care team, supporting 15+ retail brands across multiple time zones and contact channels. Optimise team resources to consistently meet and exceed service level agreements (SLAs) and key perfor...

Customer Care Team Leader

People

Melbourne, VIC

$80,000 - $85,000 a year

Actively lead, coach and develop the Customer Care Team to optimum performance to achieve targets and objectives. Actively manage client accounts with a view to providing excellent customer outcomes. Analyse and report performance...

Team Leader Customer Experience

Victorian Building Authority

Melbourne, VIC

Demonstrated experience and sound understanding of contact centre and customer service experience frameworks and best practice. Ability to uses a variety of approaches to motivate and effectively manage team. Experience in prepare...

Team Leader Customer Experience

State Government Of Victoria

Melbourne, VIC

$106,534-117,716 per year

Ability to uses a variety of approaches to motivate and effectively manage team. Experience in prepare project briefs, reports, service plans, and policy options and recommendations on complex issues. Tertiary qualification in man...

Customer Hardship Team Leader

Vocus

Melbourne, VIC

End to end management of all Customer Hardship functions across both Energy and Telco industry. Leadership, Coaching, development, and performance management to all Customer Welfare team members. (onshore and offshore). Exceptiona...

Customer Care Team Member

Seed Heritage

Melbourne, VIC

Permanent

Generous discounts across all our Brands! Opportunity to work for a uniquely Australian Retail Group with a global vision. Clear career pathway towards future leadership roles. Supportive team culture and environment. Employee Ref...

Customer Care Team Member

Brandbank Group

Melbourne, VIC

Hourly Rate + Generous staff discounts

Generous discounts across all our Brands!. Opportunity to work for a uniquely Australian Retail Group with a global vision. Clear career pathway towards future leadership roles.. Supportive team culture and environment. Employe...

Customer Care Team Member

Unison Group

Melbourne, VIC

Generous discounts across all our Brands!. Opportunity to work for a uniquely Australian Retail Group with a global vision. Clear career pathway towards future leadership roles.. Supportive team culture and environment. Employe...

Customer Care Team Member

Atlamgroup

Melbourne, VIC

As part of McMillan Shakespeare Group, the first participant was signed up in October 2016 and since then have rapidly grown to become one of Australias leading experts in NDIS Plan Management and Support Coordination. At the cor...

Team Leader ? Customer Service

Atlamgroup

Southbank, VIC

Here at Luxury Escapes, our mission is to delight our customers with incredible deals for the world's best holidays. Awarded as one of the 'Best Places to Work 2021 & 2023' by the AFR; employee experience is king here, with weekly...

Team Leader Community Care

Atlamgroup

Melbourne, VIC

Team Leader Community Care Reference number: 10289 Closing date:12 April 2024 Permanent full-time opportunity Salary range commencing at $94,996- $105,174 (Commensurate with experience) Lead Councils in home supportteam who...

Customer Service Operations Team Leader

Atlamgroup

Melbourne, VIC

Salary $91,204 per annum 11% Superannuation Fulltime but Part Time may be considered Great leadership opportunity to grow your career Supportive leaders and opportunity for professional development At Whitehorse City Council, comm...

Team Leader Customer Experience

William Angliss Institute Of Tafe

Melbourne, VIC

$73,772 - $73,772 a year

Commencing Salary $73,772 per annum plus 11% superannuation and annual leave loading. Ongoing and Full-Time Opportunity. On Campus Based Position. Deliver of high quality customer service within the Institutes Student Experience...

Customer Service Operations Team Leader

Whitehorse City Council

Melbourne, VIC

$91,204 - $91,204 a year

Salary $91,204 per annum + 11% Superannuation. Fulltime but Part Time may be considered. Great leadership opportunity to grow your career. Supportive leaders and opportunity for professional development. Excellent Customer Experie...

Team Leader - Yarra Ranges Continuing Care Team

Eastern Health Vic

Melbourne, VIC

Opportunity for Grade 5 Registered Nurse or Grade 4 Social Worker or Occupational Therapist. Salary range: $123,011 - $132,875 (dependent on qualifications and experience). Permanent Full Timewith monthly day off. For internal ap...

Team Leader Community Care

Moonee Valley City Council

Melbourne, VIC

$94,996-105,174 per year

Permanent full-time opportunity. Salary range commencing at $94,996- $105,174 (Commensurate with experience). Lead Council's in home support team who are vital to the quality of life enjoyed by individuals and families within Moon...

Customer Service Team Leader

Sharp & Carter

Melbourne, VIC

Permanent

Ensure on-time and accurate processing of all orders daily. Drive continuous improvement initiatives to minimize inefficiencies in the order entry process. Resolve customer escalations promptly and effectively. Review and report o...

RPN 4 Team Leader Norfolk Terrace Community Care Units.

Royal Melbourne Hospital

Melbourne, VIC

A critical leadership role, supporting our consumers recovery journey. Fixed Term until January 2025. Part Time 2 days per week. Work in the leafy suburb of Travancore. Work in a multidisciplinary team working with our consumers...

Team Leader, Customer Contact Team

Aged Care Quality And Safety Commission

Melbourne, VIC

The Team Leader will work closely with other Team Leaders and take direction from the Assistant Directors regarding operational requirements of the Customer Contact Team and its functions.As the Team Leader, your responsibilities...

Customer Relationship Team Leader - Utilities

Atlamgroup

Melbourne, VIC

Salary annual bonus and performance review CBD office, close to public transport | hybrid working 2 days a week in the office Melbbased Delivering good energy starts from within Its an exciting time to join Origin. This role i...

Team Leader Customer Service and Bookings – Djerring Flemington Hub

Atlamgroup

Melbourne, VIC

Ensuring smooth daily operations, you will have a focus on customer experience to support The Hub in achieving its vision of being a new heart for the Flemington Community. Designing, developing and implementing systems and workfl...

Customer Service Team Leader

Team Global Express

Melbourne, VIC

Competitive salary above industry standards. Upskilling, training, mentoring and more to support your career development journey. Fun and practical employee perks and discounts. Flexible work, including work from home. Inclusive p...

Team Leader Customer Relations

Bank Of Queensland

Melbourne, VIC

The key focus of this role is to ensure that the extensive regulatory obligations are met in respect to the operational management of customer complaints. Coach, lead and develop Case Managers, bringing the BOQ Group Values and Pu...

Team Leader Customer Service and Bookings – Djerring Flemington Hub

Moonee Valley City Council

Melbourne, VIC

$94,996 per year

Permanent full-time position. Salary commencing at $94,996 per annum (pro rata) plus 11% superannuation, commensurate with skills and experience. Monthly RDO available. Leading and supporting The Hub's operations team to deliver e...

Customer Relationship Team Leader - B2B Energy Services

Origin Energy

Melbourne, VIC

Salary + annual bonus and performance review. CBD office, close to public transport | hybrid working 2 days a week in the office. Melb based. Your leadership will be pivotal in achieving business objectives and delivering outstand...

Customer Relationship Team Leader - B2B Energy Services

Origin Energy Services Ltd

Melbourne, VIC

Salary + annual bonus and performance review. CBD office, close to public transport | hybrid working 2 days a week in the office. Melb based. Your leadership will be pivotal in achieving business objectives and delivering outstand...

Customer Service Team Leader

State Sport Centres Trust Victoria Msac

Albert Park, VIC

Develop and lead a motivated Customer Experience team, setting and maintaining high standards. Role-model and demonstrate Customer Service excellence. Collaborate with diverse teams - Events, Operations, Finance, Marketing, and mo...

Customer Team Leader (IKEA Store)

Ikea

Richmond, VIC

We nurture your development and provide career opportunities to unlock your potential.What you need to knowWorking at IKEA has its benefits and rewards: 5 weeks Paid Annual Leave, Paid Parental Leave, Family & Community Leave an...

Team Leader - Home Care Service Delivery (VIC)

Care Connect

Abbotsford, VIC

$90,000-115,000 per year

Competitive Salary + Super + $15,900 NFP salary packaging. Flexible workplace arrangements - mix of office and WFH available. Full time, Permanent role - 38 hrs/week. Office located in Abbotsford, VIC. In this role you will:. Prov...

Team Leader Community Care

Moonee Valley City Council

Moonee Ponds, VIC

$94,996 - $105,174 a year

Permanent full-time opportunity. Salary range commencing at $94,996- $105,174 (Commensurate with experience). Lead Council's in home support team who are vital to the quality of life enjoyed by individuals and families within Moon...