Customer Care Team jobs in Richmond, VIC

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CUSTOMER CARE TEAM LEADER

Lead Brand Collective's Group Customer Care team, supporting 15+ retail brands across multiple time zones and contact channels. Optimise team resources to consistently meet and exceed service level agreements (SLAs) and key perfor...

CompanyBrand Collective
AddressMelbourne, VIC
CategoryConstruction & Property
Job typeFull time
Date Posted 2 weeks ago See detail

Customer Care Team Leader

Brand Collective

Melbourne, VIC

Lead Brand Collective's Group Customer Care team, supporting 15+ retail brands across multiple time zones and contact channels. Optimise team resources to consistently meet and exceed service level agreements (SLAs) and key perfor...

Customer Care Team Leader

People

Melbourne, VIC

$80,000 - $85,000 a year

Actively lead, coach and develop the Customer Care Team to optimum performance to achieve targets and objectives. Actively manage client accounts with a view to providing excellent customer outcomes. Analyse and report performance...

Customer Care Team Member

Seed Heritage

Melbourne, VIC

Permanent

Generous discounts across all our Brands! Opportunity to work for a uniquely Australian Retail Group with a global vision. Clear career pathway towards future leadership roles. Supportive team culture and environment. Employee Ref...

Customer Care Consultant - Data Entry New

Acquire Bpo

Southbank, VIC

Investigate customer enquiries. Process claims for the vehicle expenses. Assessing claim documentation (requesting additional if required). Assist customers with amendments to their accounts and assist with basic tax related enqu...

Customer Care Team Member

Brandbank Group

Melbourne, VIC

Hourly Rate + Generous staff discounts

Generous discounts across all our Brands!. Opportunity to work for a uniquely Australian Retail Group with a global vision. Clear career pathway towards future leadership roles.. Supportive team culture and environment. Employe...

Customer Care Team Member

Unison Group

Melbourne, VIC

Generous discounts across all our Brands!. Opportunity to work for a uniquely Australian Retail Group with a global vision. Clear career pathway towards future leadership roles.. Supportive team culture and environment. Employe...

Customer Care Team Member

Atlamgroup

Melbourne, VIC

As part of McMillan Shakespeare Group, the first participant was signed up in October 2016 and since then have rapidly grown to become one of Australias leading experts in NDIS Plan Management and Support Coordination. At the cor...

Team Leader Customer Experience New

Victorian Building Authority

Melbourne, VIC

Demonstrated experience and sound understanding of contact centre and customer service experience frameworks and best practice. Ability to uses a variety of approaches to motivate and effectively manage team. Experience in prepare...

Customer Service Team Lead - Life & Super Contact Centre New

Australian Unity

Melbourne, VIC

Oversee, lead and mentor a team of 10 FTE in the daily service of Life & Super Client and Adviser Contact centres. Lead and motivate the team to drive execution against agreed targets and objectives and ensure that SLA's /KPIs are...

Customer Care Consultant New

Leaseplus Team

Docklands, VIC

A champion of customer service, with a background that includes contact centre or customer service experience. A problem solver who approaches challenges with a solution-oriented mindset. Proficient in the digital world, with stro...

Senior Customer Care & Logistics Coordinator New

Six Degrees Executive

Melbourne, VIC

Managing the customer order process from end-to-end, including order processing, logistics coordination and reporting. Building effective relationships with key stakeholders across the business. Including 3PL partners, manufacturi...

Customer Care Specialist Manager New

Lake Imaging

Melbourne, VIC

ABOUT THE ROLETo assist with the daily management of our patient focused Customer Care Specialists, we are seeking an experienced Customer Care Specialist Manager to oversee and lead our inbound booking centre and support desk tea...

Sea Logistics Customer Care Specialist, Key Accounts New

Kuehne & Nagel

Melbourne, VIC

Drivingcustomer engagement, satisfaction, retention + reactivation in close cooperation with Field Sales and the Operational Care Centre (OCC). Establishing and strengtheningoperational relation to customer contact(s) through da...

Team Manager - Customer Care (Hardship)

Red Energy

Richmond, VIC

We create personalised payment plans and connect them with external resources to help ease the burden.We need someone who can be a trusted mentor for the team. You know that Customer Assist is all about maximising revenue, but you...

Team Leader Customer Experience

State Government Of Victoria

Melbourne, VIC

$106,534-117,716 per year

Ability to uses a variety of approaches to motivate and effectively manage team. Experience in prepare project briefs, reports, service plans, and policy options and recommendations on complex issues. Tertiary qualification in man...

Customer Service Team Lead

Nextdc

Melbourne, VIC

Permanent

First-line people management across multiple sites regular 1:1s, constructive feedback, identifying and resolving any performance issues, performance reviews, etc. Manage last minute shift changes, sourcing solutions to cover un...

Customer Care Facilitator

Adecco

Melbourne, VIC

Care - "People, customers and communities matter". Integrity - "Do what's right, not what's easy". Accountability - "Ownership is every person's responsibility". Innovation - "Change that adds value". Provide exceptional customer...

Customer Care Facilitator

Adecco

Melbourne, VIC

Skip to content Customer Care Facilitator...

Customer Care Advisor

Swatch Group

Richmond, VIC

Respond to B2B & B2C enquiries by mainly telephone and email. Appropriate processing of customer escalations while adhering to brand and companys policies. Log all customer enquiries. Provide first level technical support (traini...

Head of Customer Care

Brand Collective

Richmond, VIC

Lead Brand Collective's Group Customer Care team, supporting 15+ retail brands across multiple time zones and contact channels. Optimise team resources to consistently meet and exceed service level agreements (SLAs) and key perfor...

Customer Care Consultant

Red Energy

Richmond, VIC

Competitive base salary with salary reviews and the potential to earn bonuses every 6 months. Comprehensive training and ongoing support. Staff discount off your electricity and gas bills. Two additional days off per year (which w...

Customer Care & Community Management Specialists

Atlamgroup

Richmond, VIC

Do you have a natural ability to build connections with people and a passion for providing an exceptional customer experience? Do you love having variety in your day and thrive in a positive environment with high performers? These...

Customer Care & Community Management Specialists

Mecca Brands

Richmond, VIC

Assessment Centre session on Monday 22nd April 2024 (approx. 1.5 hours). There will be multiple sessions available to attend on this day commencing between 9:00am and 3:00pm. Available to commence your new role on Monday 3rd June...

Customer Team Leader (IKEA Store)

Ikea

Richmond, VIC

We nurture your development and provide career opportunities to unlock your potential.What you need to knowWorking at IKEA has its benefits and rewards: 5 weeks Paid Annual Leave, Paid Parental Leave, Family & Community Leave an...

Customer Care Specialist

Red Energy

Richmond, VIC

Competitive Annual Salary + 11% Super + Bonus

Competitive base salary with salary reviews and the potential to earn bonuses every 6 months. Comprehensive training and ongoing support. Staff discount off your electricity and gas bills. Two additional days off per year (which w...

Customer Care Advisor

Swatch Group

Melbourne, VIC

Permanent

Respond to B2B & B2C enquiries by mainly telephone and email. Appropriate processing of customer escalations while adhering to brand and company's policies. Log all customer enquiries. Provide first level technical support (traini...

Customer Service Team Member - Woolworths Metro Abbotsford

Woolworths Supermarkets

Abbotsford, VIC

Team Member | MetroAre you passionate about fresh food, retail and providing exceptional Customer Service in your local community? This varied and responsible role is perfect for you!About UsOur aim at Metro is to deliver a shoppi...

Customer Hardship Team Leader

Vocus

Melbourne, VIC

End to end management of all Customer Hardship functions across both Energy and Telco industry. Leadership, Coaching, development, and performance management to all Customer Welfare team members. (onshore and offshore). Exceptiona...

Clinical Nurse Consultant - Acute Care and Response Team

Wa Health

Melbourne, VIC

$129,144 - $129,144 a year

Extensive experience as a senior Clinical Nurse within a mental health setting. Experience working in a community setting is valuable. Flexibility and adaptability in leading the development of a new service. Ability to work col...

Senior Customer Service Officer - Aged Care Assessments

Advanced Personnel Management

Melbourne, VIC

You have a genuine desire to enable the lives of Older Australians. Your passion lies in delivering an exceptional Customer Service experience. You have excellent written and verbal communication skills. You thrive in a fast-paced...