Customer Experience Lead jobs in Victoria

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CUSTOMER EXPERIENCE ASSOCIATE - PART TIME

Experience in customer service roles, such as in hospitality or retail, is highly regarded. Excellent verbal and written communication skills enabling you to deal effectively with business partners, broker team, and clients. Excel...

CompanyLoan Market
AddressChadstone, VIC
CategoryCustomer Service
Date Posted 2 months ago See detail

Customer Experience Associate - Part Time

Loan Market

Chadstone, VIC

Experience in customer service roles, such as in hospitality or retail, is highly regarded. Excellent verbal and written communication skills enabling you to deal effectively with business partners, broker team, and clients. Excel...

Team Leader Customer Experience

State Government Of Victoria

Melbourne, VIC

$106,534-117,716 per year

Ability to uses a variety of approaches to motivate and effectively manage team. Experience in prepare project briefs, reports, service plans, and policy options and recommendations on complex issues. Tertiary qualification in man...

Senior Lead - Customer Service

Flexhive

Melbourne, VIC

International manufacturer and distributor of sports apparel. Flexible hybrid work model. Great employee perks and discounts. Great work culture and a collaborative team environment. Deliver Best-in-Class Customer Service: Empower...

Operations Team Lead (Customer Success Team)

Fusion5

Melbourne, VIC

Are you an Operations Superstar? Do you want your career to be as important to your employer as it is to you? Do you want to work in a great company with the freedom to make things happen? Do you thrive working within a fast-paced...

Customer Finance Lead

Energy Australia

Victoria

Provide financial/commercial advice and direction supporting the Customer business unit to ensure integrity of financial results for our Customer division. Lead and contribute towards delivery of the monthly gross margin latest fi...

Customer Fulfilment Operations Lead

Shell Energy

Melbourne, VIC

Ensuring the delivery of day-to-day site gains/loss (transfers), movers and life support processes including exception management, ensuring accuracy and compliance with industry standards and regulations. Developing and maintainin...

Lead Customer Service Representative

Oilandgasjobsearch.com

Melbourne, VIC

8Necessary cookies help make a website usable by enabling basic functions like page navigation and access to secure areas of the website. The website cannot function properly without these cookies.Cookiebot2Learn more about this...

Customer Service & Admin Team Lead

True Rewards

Kensington, VIC

Customer service leadership and strategic direction. Establishing core process documents to ensure accurate and consistent assistance to customers. Establishing training process and standards to ensure all team members have the ap...

Customer Support Team Lead

Xplor

Melbourne, VIC

$80,000-86,000 per year

Manage a small offshore & regional team of Customer Support advisors in the delivery of software customer service. Collaborate with engineering peers to provide customer resolutions within agreed SLAs, advocating customer needs to...

Lead, Customer Relations

Iag

Melbourne, VIC

Two to three years Alternative Dispute Resolution Experience at a Financial Firm including exposure to the AFCA complaints process. We're passionate about social issues, walk the talk on sustainability and strive to do more than...

Customer Service Team Lead (Roadside Assistance)

Racv

Noble Park North, VIC

Drive a customer experience-first approach across all touchpoints and channels. Maintain strong and lasting member/customer relationships through timely inbound contact initiatives. Deliver all departmental KPIs, achieving deadli...

Experienced Customer Support Team Leader

Leaseplus Team

Docklands, VIC

Manage and mentor a team of Customer Support representatives, fostering a culture of accountability, collaboration, and continuous improvement. Oversee daily operations of the Customer Support department, including handling inquir...

Customer Service Team Lead

Nextdc Limited

Melbourne, VIC

First-line people management across multiple sites regular 1:1s, constructive feedback, identifying and resolving any performance issues, performance reviews, etc.. Manage last minute shift changes, sourcing solutions to cover...

Planning Lead - Customer Service

Ticketmaster

Collingwood, VIC

Use statistical models to create daily / weekly / monthly contact centre forecasts using inputs from multiple sources to ensure staffing levels are optimal in order to meet all SLA requirements.. You will be the direct line manag...

customer Service Team Lead (Roadside Assistance)

Racv

Noble Park, VIC

Melbourne, Victoria | RACV Noble Park Office. Ultimate work-life balance with our enticing hybrid model. Don't miss out! Applications close 10th May 2024. Drive a customer experience-first approach across all touchpoints and chann...

Customer Propositions Strategy Lead

Energy Australia

Melbourne, VIC

Strategy development for new and existing Customer Propositions based on data-driven customer insights.. Leading and driving residential Customer Propositions and offers for core energy plans.. Leading a team who focus on the...

Leading Hand/ Qualified + Experienced Carpenter

Bacchus Constructions

Richmond, VIC

Carpentry worksHigh-end carpentry fix.Basement.Doors.External cladding.Detailed framing.Fixtures and fittings etc.Other general carpentry works as required. High-end carpentry fix. Basement. Doors. External cladding. Detailed fram...

Customer Service Team Lead - Life & Super Contact Centre

Australian Unity

Melbourne, VIC

Oversee, lead and mentor a team of 10 FTE in the daily service of Life & Super Client and Adviser Contact centres. Lead and motivate the team to drive execution against agreed targets and objectives and ensure that SLA's /KPIs are...

Lead, Customer Relations

Iag

Melbourne, VIC

Two to three years Alternative Dispute Resolution Experience at a Financial Firm including exposure to the AFCA complaints process. We chat over coffee with customers,advocate for them in the corridors of Parliament andback...

Customer Resolution Tribe Performance Lead

Anz

Melbourne, VIC

In partnership with the Customer Resolution LT, strategic planning and prioritisation of portfolio work to deliver upon strategic priorities Responsible for tracking performance & value realisation from the investments ensuring a...

Customer Service Team Lead

Nextdc

Melbourne, VIC

Permanent

First-line people management across multiple sites regular 1:1s, constructive feedback, identifying and resolving any performance issues, performance reviews, etc. Manage last minute shift changes, sourcing solutions to cover un...