Customer Experience Team Lead jobs

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CUSTOMER EXPERIENCE LEAD

Gather customer feedback through surveys, reviews and various communication channels to create a comprehensive view of customer sentiment. Analyse customer data to identify trends and areas for improvement. Translate raw data into...

CompanyAch Group
AddressMile End, SA
CategoryAdministrative
Date Posted yesterday See detail

Customer Experience Lead

Ach Group

Mile End, SA

Gather customer feedback through surveys, reviews and various communication channels to create a comprehensive view of customer sentiment. Analyse customer data to identify trends and areas for improvement. Translate raw data into...

Customer Experience Team Member

Promo Brands Pty Ltd

Dandenong, VIC

Manage a portfolio of customers, become a key contact that is known for being the difference. Achieve and exceed personal sales targets. Provide expert professional customer service. Developing strong product & decoration knowledg...

Customer Experience Lead

Ach Group

Adelaide, SA

Gather customer feedback through surveys, reviews and various communication channels to create a comprehensive view of customer sentiment. Analyse customer data to identify trends and areas for improvement. Translate raw data into...

Customer Support Team Lead

Sentral Pty Ltd

Chatswood, NSW

Working alongside other senior leaders in the Support space to deliver and achieve set goals;. Lead and provide high quality support and feedback to direct reports within the team;. Challenge and Support Team members to improve in...

Customer Support Team Lead

Global Payments

Chatswood, NSW

Working alongside other senior leaders in the Support space to deliver and achieve set goals;. Lead and provide high quality support and feedback to direct reports within the team;. Challenge and Support Team members to improve in...

Customer Experience Team Leader - Sparesbox - WFH

Gpc Asia Pacific

Rowville, VIC

Work from the comfort of home Full Time. Lead a collaborative, innovative & fun team. Stability, Growth, Generous Staff Discounts. Has proven experience in leading, managing, and motivating a customer support team. Thrives in a le...

Customer Service Team Lead

Danaher

Location Kuala Lumpur, Wilayah Persekutuan Kuala Lumpur, Malaysia

Manages a team of associates responsible for the Order to Cash process, via phone, email and e-commerce. Collaborates with customers, sales, operations and supply chain to ensure accurate and timely information is provided in r...

Customer Experience Centre Team Leader

Cushman & Wakefield

Sydney, NSW

Team Leadership: Lead, mentor, and motivate a team of customer service representatives to ensure they deliver exceptional service.. Performance Management: Monitor team performance, provide regular feedback, and conduct performanc...

Customer Experience Lead - Pacific

Schneider Electric

Sydney, NSW

Drive innovation and CX differentiators in the market, aiming for increased satisfaction and loyalty. Measure Customer Experience according to business priorities and define improvement action plans. Resolve customer dissatisfacti...

Customer Support Team Lead

Square Australia

Melbourne, VIC

Coach Customer Support team members, with a focus on continuing and enhancing their professional development. Drive business metrics - through monitoring, supporting and leading the growth and performance of the team. Improve Squa...

Customer Support Team Lead

Brighte Capital

Sydney, NSW

So, we offer a variety of benefits and perks to support you and your family.- Flexible working arrangements to suit individual needs and a hybrid work model.- Employee share options - every new staff member is given an opportunity...

Customer Support Team Lead

Brighte Capital

Sydney, NSW

- Lead onshore Customer Support functions within Brighte Enterprise (Government and Corporate) programs - Set and monitor clear performance objectives for team members - Conduct regular performance evaluations and provide feedback...

Customer Advocate - Team Lead

Page Group Australia

Subiaco, WA

Oversee customer call resolution and general account enquiries. Coordinate and oversee the day-to-day transactional processes. Ensure the Customer Advocates understand and execute requirements of dedicated client contracts. Ensure...

Customer Experience Team Leader - Preconstruction

The Learning Experience #393

Perth, WA

About UsFor over 45 years, ABN Group has been a leader in the building, property and finance industries, making the dream of homeownership a reality for thousands across Australia. Our reputation for quality and care is not just a...

Customer Experience Assistant Team Leader - Glen Eira Leisure

Glen Eira City Council

Australia

$70,952 per year

Emerging leadership role. Part time or full time, permanent. Effective 8 July: $70,952 per annum + Superannuation (pro rata for part time). Culture of Excellence: At Glen Eira Leisure, we pride ourselves on our inclusive, supporti...

Customer Experience Lead

Suncorp

Australia

Permanent

10-month secondment. Location Sydney, Melbourne or Brisbane. Understanding the current Customer experience across sales and service processes. Collaborate across the Customer value chain, leveraging industry and customer insights...

VP of Customer Experience Practice Lead

Gentrack Ltd

Melbourne, VIC

.. Read more About the roleThe OpportunityThe VP, CX lead plays a crucial part in driving transformative change within the in the company towards outside-in view of the Customer Experience.Your role extends beyond conventional bou...

Customer Advocate - Team Lead

Michael Page

Subiaco, WA

Oversee customer call resolution and general account enquiries. Coordinate and oversee the day-to-day transactional processes. Ensure the Customer Advocates understand and execute requirements of dedicated client contracts. Ensure...

Customer Experience Assistant Team Leader - Glen Eira Leisure

Glen Eira City Council

Bentleigh East, VIC

Emerging leadership role. Part time or full time, permanent. Effective 8 July: $70,952 per annum + Superannuation (pro rata for part time). Culture of Excellence: At Glen Eira Leisure, we pride ourselves on our inclusive, supporti...

Customer Experience Assistant Team Leader - Glen Eira Leisure

Glen Eira City Council

Caulfield, VIC

Emerging leadership role. Part time or full time, permanent. Effective 8 July: $70,952 per annum + Superannuation (pro rata for part time). Culture of Excellence: At Glen Eira Leisure, we pride ourselves on our inclusive, supporti...

VP of Customer Experience Practice Lead

Gentrack

Melbourne, VIC

Permanent

Respect for the planet. Respect for our customers and. Respect for each other. Leadership skills, ability to work at pace, with an innovative mindset that enables and ensures the creation of a new revenue stream. A strong commerci...

Experienced Leading Hand/ Team Leader

Kone Elevators

Brisbane, QLD

Planning and delivering repair/maintenance works. Monitoring material inventory control and technician rostering. Managing performance and skill development of the team. Spending time out in the field developing business relations...

Customer Experience Team Member

City Of Swan

Beechboro, WA

Foster effective and genuine relationships with customers by helping people connect with one another. Undertake point of sale transactions and reconciliation of registers following City of Swan practices and guidelines. Provide a...

Customer Service Team Lead

Michael Hill Jeweller

Cannon Hill, QLD

Effectively represent and embody the ethos and values of the Michael Hill group. Coach, develop, and delegate tasks among the team to enhance skills and performance. Explore online sales opportunities to drive revenue and elevate...

Customer Care Team Lead

Oroton

Chippendale, NSW

Contribute to the timely resolution of all customer queries, complaints, and repairs via telephone, email, live chat, and social media. Lead the team effectively, fostering a dynamic, collaborative, and customer-focused environmen...

Customer Experience Lead

Australian Bureau Of Statistics

Sydney, NSW

analyse data from these channels to provide the customers perspective. collaborate with internal partners, stakeholders and business areas to identify opportunities for improvement and measure the success of changes designed to i...

Customer Experience Lead

Australian Bureau Of Statistics

Brisbane, QLD

analyse data from these channels to provide the customers perspective. collaborate with internal partners, stakeholders and business areas to identify opportunities for improvement and measure the success of changes designed to i...

Customer Experience Lead

Australian Bureau Of Statistics

Belconnen, ACT

analyse data from these channels to provide the customers perspective. collaborate with internal partners, stakeholders and business areas to identify opportunities for improvement and measure the success of changes designed to i...

Customer Experience Team Leader

Abn Group

Leederville, WA

Lead the Preconstruction team to provide an awesome Customer Experience. Review and evaluate procedures, with a focus on continuous improvement. Provide guidance, training and development to the team to ensure they meet our custom...

Customer Experience Team Member

John Hughes Group

Welshpool, WA

Manage all inbound inquiries via phone and web. Capture and record customer and vehicle details accurately. Convert enquiries to test drive appointments. Working with the sales team to manage the appointment and follow up customer...