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CUSTOMER EXPERIENCE TEAM MEMBER

Manage all inbound inquiries via phone and web. Capture and record customer and vehicle details accurately. Convert enquiries to test drive appointments. Working with the sales team to manage the appointment and follow up customer...

CompanyJohn Hughes Group
AddressWelshpool, WA
CategoryCustomer Service
Date Posted a month ago See detail

Customer Experience Team Member

John Hughes Group

Welshpool, WA

Manage all inbound inquiries via phone and web. Capture and record customer and vehicle details accurately. Convert enquiries to test drive appointments. Working with the sales team to manage the appointment and follow up customer...

a month ago seen See more...

Patient Experience Team Lead - Afternoons

Montu

Brisbane, QLD

Permanent

Provide support by assisting with questions, navigating the team through difficult calls, and effectively handling issues, including defusing tensions with angry customers and managing escalations. Host individual and team meeting...

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Customer Experience Lead (APS 6) - Client Management Section

Australian Bureau Of Statistics

Australia

$92,210-104,135 per year

APS 6: $92,210 -$104,135 (plus 15.4% super. location: Brisbane, Canberra, Geelong, Melbourne or Sydney. permanent position; full-time or part time hours; flexible working arrangements. analyse data from these channels to provide t...

a month ago seen See more...

Customer Experience Team Member

Hyne & Son

Port Of Brisbane, QLD

All our people go home in the same condition they came to work; safety before production. Manage customer service queries via the phone and email. Build and maintain relationships with key stakeholders. Provide a dedicated custome...

2 months ago seen See more...

Customer Experience Team Leader

Maribyrnong City Council

Footscray, VIC

Permanent Full-Time. Band 5 ($78,881 - $90,250) 11% super monthly ADO. Maribyrnong Aquatic Centre. Contribute to the implementation of MAC objectives and assist with the development of a culture of quality, industry best practice...

2 months ago seen See more...

Customer Experience Team Leader

Keolis Downer

Adelaide, SA

Provide effective day-to-day leadership, mentoring, coordination and delivery of the team members to meet the day to day needs of supporting our network. Assist with the scheduling and coordination of frontline staff. Improve oper...

2 months ago seen See more...

Customer Experience Team Leader

Aspire42

Bundall, QLD

Desirable Gold Coast office location. Dynamic, fast growing business. Develop and maintain coaching logs, applying these through one-on-one coaching sessions. Identify, reward & recognize positive behavioural traits & offer acknow...

2 months ago seen See more...

Senior Team Leader (Customer Experience - Leisure Services)

Mitchell Shire Council

Kilmore, VIC

Current CPR Certificate (Mandatory). Pool Lifeguard (Desirable). Fitness Australia Registration (or equivalent) (Desirable). Cert 4 in Fitness, Personal Training or Similar (Desirable)....

a month ago seen See more...

Operations Team Lead (Customer Success Team)

Fusion5

Melbourne, VIC

Are you an Operations Superstar? Do you want your career to be as important to your employer as it is to you? Do you want to work in a great company with the freedom to make things happen? Do you thrive working within a fast-paced...

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Customer Service Team Lead

Aveling

Jandakot, WA

Holiday Bonus, an additional 20% of your wages when you take annual leave. An extra day of leave for your birthday each year. An extra day of leave for your health and wellbeing each year. Onsite caf with a weekly complimentary a...

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Customer Service Team Lead

Synergy Placements

Brisbane, QLD

Based in Seventeen-mile rocks. Permanent full-time opportunity. Paying up to $90,000 per year plus super. Lead a team of Customer Service experts and oversee all aspects of Customer Service operations. Provide guidance, support a...

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Customer Service / Call Centre Team Lead (Clinical Trials industry)

Cmax Clinical Research

Adelaide, SA

Motivate, train, develop and lead the Participant Engagement Team's expertise to ensure efficient and effective day-to-day operations for assigned studies; . Undertake weekly team meetings and individual one to one staff meetings...

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Customer Service & Admin Team Lead

True Rewards

Kensington, VIC

Customer service leadership and strategic direction. Establishing core process documents to ensure accurate and consistent assistance to customers. Establishing training process and standards to ensure all team members have the ap...

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Customer Support Team Lead

Xplor

Melbourne, VIC

$80,000-86,000 per year

Manage a small offshore & regional team of Customer Support advisors in the delivery of software customer service. Collaborate with engineering peers to provide customer resolutions within agreed SLAs, advocating customer needs to...

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Team Leader of Customer Experience

Total Hrm

Wangaratta, VIC

Oversee the smooth daily running of the team, including coaching, training and development. Undertake general administration duties, including managing a department budget, receipting, purchase orders and leave applications. Condu...

2 months ago seen See more...

Team Leader Customer Experience & Libraries - West

Latrobe City Council

Moe, VIC

Lead, engage, coach and support the developmentof your team to ensure objectives are met to provide a space that encouragesthe community to access. Inspire a team of Library and CustomerExperience staff to provide exceptional cust...

2 months ago seen See more...

Team Lead, Supporter Experience

Unicef Australia

Pyrmont, NSW

Mentor and maintain a high-performing, motivated team of customer service professionals to keep them engaged and motivated. Oversee team workflow, ensuring alignment with organisational priorities and capacity. Act as a key tou...

2 months ago seen See more...

Customer Service Team Lead

Optimal Recruitment

Warriewood, NSW

Permanent Full-Time Role. Based in Warriewood with parking on site. Excellent salary package $116,500 including bonus + Super. Manage the day-to-day activities of the Customer Service Team, including Trade Counter Sales. Answering...

2 months ago seen See more...

Team Leader of Customer Experience

Total Hrm

Wangaratta, VIC

Oversee the smooth daily running of the team, including coaching, training and development. Undertake general administration duties, including managing a department budget, receipting, purchase orders and leave applications. Condu...

2 months ago seen See more...

Team leader Sales and Customer Experience

Sharp And Carter

Melbourne, VIC

Providing coaching, development, and guidance on performance, sales techniques, and relevant industry knowledge. Optimizing individual and team performance and development according to company performance standards. Motivating and...

2 months ago seen See more...

Customer Service Team Lead (Roadside Assistance)

Racv

Noble Park North, VIC

Drive a customer experience-first approach across all touchpoints and channels. Maintain strong and lasting member/customer relationships through timely inbound contact initiatives. Deliver all departmental KPIs, achieving deadli...

2 months ago seen See more...

Customer Service Team Lead

Nextdc Limited

Melbourne, VIC

First-line people management across multiple sites regular 1:1s, constructive feedback, identifying and resolving any performance issues, performance reviews, etc.. Manage last minute shift changes, sourcing solutions to cover...

2 months ago seen See more...

customer Service Team Lead (Roadside Assistance)

Racv

Noble Park, VIC

Melbourne, Victoria | RACV Noble Park Office. Ultimate work-life balance with our enticing hybrid model. Don't miss out! Applications close 10th May 2024. Drive a customer experience-first approach across all touchpoints and chann...

2 months ago seen See more...

Team Leader Customer Experience

Victorian Building Authority

Melbourne, VIC

Demonstrated experience and sound understanding of contact centre and customer service experience frameworks and best practice. Ability to uses a variety of approaches to motivate and effectively manage team. Experience in prepare...

2 months ago seen See more...

Customer Service Team Lead - Life & Super Contact Centre

Australian Unity

Melbourne, VIC

Oversee, lead and mentor a team of 10 FTE in the daily service of Life & Super Client and Adviser Contact centres. Lead and motivate the team to drive execution against agreed targets and objectives and ensure that SLA's /KPIs are...

2 months ago seen See more...

Team Leader Customer Experience

State Government Of Victoria

Melbourne, VIC

$106,534-117,716 per year

Ability to uses a variety of approaches to motivate and effectively manage team. Experience in prepare project briefs, reports, service plans, and policy options and recommendations on complex issues. Tertiary qualification in man...

2 months ago seen See more...

Experienced Customer Support Team Leader

Leaseplus Team

Docklands, VIC

Manage and mentor a team of Customer Support representatives, fostering a culture of accountability, collaboration, and continuous improvement. Oversee daily operations of the Customer Support department, including handling inquir...

2 months ago seen See more...

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