Customer Insights Manager jobs in New South Wales

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CUSTOMER SUCCESS MANAGER

Act as the primary point of contact for assigned clients, building strong relationships and understanding their business needs and goals. Collaborate with clients to develop and execute tailored success plans, ensuring they achiev...

CompanyEmployment Hero
AddressSydney, NSW
CategoryManagement
Salary$90,000-95,000 per year
Job typeFull-time
Date Posted 2 weeks ago See detail

Customer Success Manager

Employment Hero

Sydney, NSW

$90,000-95,000 per year

Act as the primary point of contact for assigned clients, building strong relationships and understanding their business needs and goals. Collaborate with clients to develop and execute tailored success plans, ensuring they achiev...

EL1 Tech Lead - Customer Identity & Access Management

Peoplebank

Surry Hills, NSW

Contract

Lead the technical design and implementation of CIAM solutions, ensuring alignment with organizational goals and industry best practices. Provide guidance and technical expertise to the CIAM team, assisting in project planning and...

EL1 Customer Identity & Access Management Integration Engineer

Peoplebank

Surry Hills, NSW

Contract

Lead the design, implementation, and optimization of identity integration solutions for Customer Identity systems and platforms. Collaborate with stakeholders to gather integration requirements and translate them into effective te...

EL1 Tech Lead Customer Identity & Access Management

Softtestpays

Sydney, NSW

Contract

Extensive experience in Customer Identity and Access Management (CIAM) solutions as a Subject Matter Expert, including design, implementation, and optimization.2. Excellent problem-solving and troubleshooting abilities, with a foc...

Customer Identity & Access Management Integration Engineer - IAM

Dfp Recruitment

Surry Hills, NSW

$182,000-208,000 per year

Lead the design, implementation, and optimization of identity integration solutions for Customer Identity systems and platforms. Collaborate with stakeholders to gather integration requirements and translate them into effective te...

EL1 Customer Identity & Access Management Integration Engineer

Softtestpays

Sydney, NSW

Contract

Experience with identity integration platforms and tools, such as MuleSoft, Okta, Azure AD B2C, and AWS Cognito3. Expertise in identity integration technologies and protocols, such as OAuth, SAML, OpenID Connect, and LDAP.4. Demon...

Manager, Customer Support

Intercom

Sydney, NSW

Permanent

People management - Onboard, develop, coach, and lead a team of ~10 inboxing teammates. Promote a team culture of belonging and of owners and problem solvers. Culture - Motivate and ensure the CS team is deeply aligned and committ...

Shopper Marketing & Insights Manager

Miller Leith

Sydney, NSW

To develop, execute and measure best-in-class integrated Shopper Marketing Plans. Uncovering shopper insights, annual planning, writing briefs, customer presentations, business guidance, and program evaluation. Budgeting and monit...

Customer manager - unit

Palo Alto Networks

Sydney, NSW

Ensure customers are maximizing their return on investment by owning the customers on-boarding, adoption, satisfaction and advocacy across a portfolio of customers Provide high touch/white glove customer outreach immediately post...

National Customer Manager

Medhealth

Sydney, NSW

Be a key contributor to Kairros senior management team and strategic and business planning cycles. Develop and execute customer action plans and marketing and communication plans. Proactively manage customer relationships to iden...

National Customer Manager

Kairros

Sydney, NSW

Our inclusive and welcoming culture. Guaranteed flexible working arrangements. Financial benefits including incentive bonus scheme, novated lease, referral bonuses. Advancement of your career through professional development. Re...

Senior Insights Manager

The Onset

Sydney, NSW

$140,000 - $150,000 a year

Strategic partner and trusted advisor to existing clients understanding their unique business needs, presenting insights and solutions that align with their goals, and negotiating effectively. Lead projects by taking briefs, estab...

Senior Advisor Customer Insights

Nsw Department Of Customer Service

Sydney, NSW

$120,859 - $133,183 a year

Leading end-to-end customer research initiatives (from design, analysis, insights reporting and communication) - focusing on understanding the perception and behaviour of the customer to inform strategic decisions. Identifying and...

Senior Insights Manager

Six Degrees Executive

Sydney, NSW

About youAs a seasoned insights and strategy professional, with a background in CPG, Retail or related fields, you will have demonstrated capability in nurturing strategic relationships and forming true partnerships with your clie...

General Manager Customers and Growth

Intereach

Deniliquin, NSW

$140,000 - $160,000 a year

The role will be responsible for building and maintaining strong internal and external partnerships, creating and implementing communication and marketing strategies and evaluating our work to ensure high quality services and an e...

Senior Manager, Strategic Insights

Qantas Airways

Mascot, NSW

Opportunity to lead the Qantas Insurance insights strategy . Leadership role working on a diverse portfolio with a broad stakeholder group. 12 month fixed-term role based at our Mascot HQ. 4+ years of management experience in rele...

Customer Experience Manager ? Dan Murphy?s Burwood (966274)

Atlamgroup

Burwood, NSW

Customer Experience Manager | Dan Murphys | Join an unbeatable team Develop your vision with autonomy and accountability Lead and train a world class retailing team Attractive remuneration package with incentives Develop the o...

Customer Success Manager

Bluefit

South Hurstville, NSW

Welcoming new and existing members. Training new staff on how we operate. Responding to customer queries by phone or in person. Ensuring the reception area is tidy and welcoming. Following up outstanding debtors. Pro-actively mark...

Senior Customer Success Manager - 12 month FTC

Sonder Australia

Waterloo, NSW

500,000+ eligible members across multiple countries. 300 + team members, as well as an on-the-ground responder network. Trusted by major corporations, education providers, and government agencies. Drive customer activation and ad...

IT Manager- Supply Chain Customer Solutions

Atlamgroup

Rhodes, NSW

Discover the positive impact you can make and build an amazing DHL career. Managing the tender and new business pipeline of IT solutions for DHL Supply Chain Australia Being accountable for ensuring the successful delivery of IT s...

Customer Service Manager

Pfd Food Services

Chullora, NSW

Located in Chullora. Full-time permanent opportunity. Lead the frontline team in one of Australia largest foodservice distributors. Support, advise, mentor and train staff as required to ensure maximum productivity is achieved. En...

Business Development Manager, Clinical Integration & Insights ANZ

Philips

Macquarie Park, NSW

Its what inspires us to create meaningful solutions the kind that make a real difference when it matters most.The world and our customers needs are changing faster than ever before and while we are proud of what we do alread...

Customer Experience Manager

Lnw Gaming Anz Pty Ltd

Silverwater, NSW

Assist in developing and communicating the CX vision and sequenced actions required to bring this to life including. developing and driving key customer metrics across the organisation. Help move the business to more data-informed...

Senior Account Manager / Customer Service Representative

Atlamgroup

Sydney, NSW

Global Freight Forwarder and Customs Brokerage located in the Alexandria area is seeking to recruit an Senior Account Manager / Customer Service Representative to maintain a varied portfolio of clients and develop a rewarding car...

Customer Acquisition and Experience Manager

Horizons

Ryde, NSW

$140,000 - $160,000 a year

Unlock newopportunities to drive growth throughout the customer experiencein key areas such ascustomerdemand, website conversion, new customers, customer product/service expansion, andretention. Partner with otherTransformat...

Manager, Customer Support

Intercom

Sydney, NSW

People management - Onboard, develop, coach, and lead a team of ~10 inboxing teammates. Promote a team culture of belonging and of owners and problem solvers Culture - Motivate and ensure the CS team is deeply aligned and committe...

Customer Service Manager - Grafton / Coffs Harbour

Atlamgroup

Coffs Harbour, NSW

Elgas LIMITED Customer Service Manager - Grafton / Coffs HarbourCoffs Harbour (NSW), Australia | req16532 What you will enjoy doing Your focus will be managing and developing your team of employees and contractors to achieve busi...

Customer Success Manager AU

Paypal

Sydney, NSW

Drive for Results Negotiating Approachability Time Management Customer Focus Business Acumen Active Listening and Strong communication skills 2-3 years' experience within a Customer Success, and client relationship management envi...

Senior Account Manager / Customer Service Representative

People In Focus

Alexandria, NSW

$85,000 - $100,000 a year

First point of contact for client enquiries. Building and maintaining client relationships. Purchase order management. Quotations / rate negotiations. Updating rates (Autorating). Chasing documentation and ensuring correct paperwo...

Group Manager - Customer & Community Services

Capstone

Sydney, NSW

Local Government Senior Staff Contract, with an attractive Total Remuneration Package (over $300k). Report into a long-standing and engaging General Manager. Be an integral part of Councils Senior Executive Team that will shape o...