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Customer Insights Manager jobs in Surry Hills, NSW

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TEAM MANAGER, CUSTOMER RELATIONS

Manage work allocation within the team and review submissions ensuring quality and compliance needs are meet. Identify, develop, and implement strategies and procedures to improve the complaint and dispute processes and undertake...

CompanyAllianz
AddressSydney, NSW
CategoryManagement
SalaryPermanent
Date Posted 3 weeks ago See detail

Team Manager, Customer Relations

Allianz

Sydney, NSW

Permanent

Manage work allocation within the team and review submissions ensuring quality and compliance needs are meet. Identify, develop, and implement strategies and procedures to improve the complaint and dispute processes and undertake...

3 weeks ago seen

Assistant Marketing Manager, Customer Engagement

American Express

Sydney, NSW

Permanent

Develop and deliver marketing treatments to expand and elevate the product holding of existing Consumer and/or Business customers (Employee Cards [Supplementary Cards], Upgrades) through end to end campaign management which meet s...

3 weeks ago seen See more...

Customer Insights Specialist

Qbe Insurance

Sydney, NSW

Support senior members of the team to manage various research projects/programs including Strategic Ad Hoc Research Projects, Voice of Customer Programs, Syndicated Research Studies, Brand Health and Communication Trackers. Prepar...

4 weeks ago seen See more...

Business Insights Manager

Novo Nordisk Pharmaceuticals

Sydney, NSW

Analyse and interpret complex data sets to provide insights and recommendations to senior management. Develop and maintain dashboards and reports to track key performance indicators (KPIs). Collaborate with cross-functional teams...

4 weeks ago seen See more...

Customer Insights Specialist

Qbe Insurance

Sydney, NSW

Permanent

You will be a trusted advisor to multiple stakeholders, leveraging both quantitative and qualitative research to identify opportunities to deliver actionable insights to help stakeholders to deliver on their key business goals.You...

a month ago seen See more...

Consumer Insights Manager - FMCG / Health and Wellness

Resources Group

Sydney, NSW

You have a proven track record as a Consumer Insights Manager or Agency Market Researcher within FMCG or CPG. You have a strong understanding of primary research methodologies across quantitative and qualitative research, with any...

2 months ago seen See more...

Senior Insights Manager - FMCG & Category Strategy

Resources Group

Sydney, NSW

Permanent

Drive big strategic client accounts with major Retailers and FMCGs. Synthesise data, pull out critical insights and add top-level thinking to all deliverables. Present influential presentations and workshops of impactful insights....

2 months ago seen See more...

Consumer Insights Manager - FMCG/Health & Wellness

Resources Group

Sydney, NSW

Permanent

You have a proven track record as a Consumer Insights Manager or Agency Market Researcher within FMCG or CPG. You have a strong understanding of primary research methodologies across quantitative and qualitative research, with any...

2 months ago seen See more...

Customer Insight Analyst

Allianz

Sydney, NSW

Permanent

Partner with stakeholders to formulate and document business requirements for new analysis. Act as a central reference and information source for stakeholders, providing information and guidance in interpreting data for decision m...

2 months ago seen See more...

Sales Performance and Insights Manager

Sharp & Carter

Sydney, NSW

$140,000 per year

Lead all data, analytics & insights programs for this Cool B2C Big Data Brand. Newly created role | Build the insights & analytics platform from scratch. $140,000 + Super + Bonus | North Sydney | Top 10 best places to work. Strate...

2 months ago seen See more...

Customer Experience Manager

Fishbowl

Rosebery, NSW

Evidence of an original mindset to refine and implement a comprehensive CX strategy aligned with overall business goals. Experience leading CX in comparable retail, food, or challenger brands. Project management experience, wit...

2 weeks ago seen See more...

Business Development Manager - New Customer Focus

Precision It

Sydney, NSW

About Us:Key Responsibilities:Identify and secure new business opportunities across various verticals including health, finance, law, and professional services.Leverage your existing contact network to introduce and promote Precis...

4 weeks ago seen See more...

Customer Service Manager

Hinchen Recruitment Group

Sydney, NSW

A min 8 years Contact Centre leadership exp in high volume transactional B2C environments (could be from a Telco, a Utility or financial services) with a heightened CX focus. Ideally experience leading an omni channel contact cent...

4 weeks ago seen See more...

Head of Customer Data & Insights

Stake

Sydney, NSW

Define a vision for how Stake can bring multiple, disparate data sources together to create a single view of Customer and be responsible for bringing this to life and enriching it as the business grows and develops. Develop up-to-...

4 weeks ago seen See more...

Technical Customer Success Manager

Samsung

Sydney, NSW

Oversee and manage our network of Authorised Service Centres (ASCs) and repair facilities, ensuring alignment with company standards and objectives. Producing daily long pending job report with estimated parts arriving information...

4 weeks ago seen See more...

Customer Success Manager

Quantaco Pty Ltd

Sydney, NSW

Collaborate directly with our clients by providing on-site and remote training to our clients, acting as a source of assistance from an operational perspective.. Drive client adoption of our technology and support change manageme...

4 weeks ago seen See more...

Customer Service Manager — Sydney

Quayclean

Sydney, NSW

Developing and reviewing policies, programs and procedures concerning customer relations and services provided. Managing, motivating and developing staff and contractors providing Customer Services or dealing with customers....

4 weeks ago seen See more...

Senior Manager, Analytics & Insights

Rabobank

Sydney, NSW

Enable the Bank to take risk that will help it achieve its primary objectives while keeping all other risks within appetite and protecting the value of our assets; and. Make sure our risk processes and supporting frameworks are op...

4 weeks ago seen See more...

Manager, Marketing and Customer Operations - BTR

Mirvac Group

Sydney, NSW

#1 in AFR BOSS' Best Places to Work in Property, Construction & Transport 2022. #1 Company Globally for Gender Equality in Equileap's 2022 & 2023 Review. $1000 of Mirvac Securities Annually. Flexible Work Arrangements. Leadership...

4 weeks ago seen See more...

Compliance Manager, Regulatory Engagement & Insights

Allianz

Sydney, NSW

Play a key role in Regulatory Engagement and insights for Allianz Australia, gathering, analysing and presenting data to both regulators and key stakeholders within the Allianz Risk and Compliance leadership community, in the form...

4 weeks ago seen See more...

Service Delivery Manager - ITIL | Customer Success

Genesis It Recruitment

Sydney, NSW

Permanent Full Time. Sydney CBD Office Location. Flexible/Hybrid Working Arrangement. Lead the service desk and service management functions, ensuring prompt and efficient resolution of customer inquiries and issues. Implement and...

4 weeks ago seen See more...

National Wholesale & Customer Operations Manager

Diageo

Sydney, NSW

Lead the delivery of the Wholesale Customer Annual Operating Plan, including trading terms negotiation, ensuring Stock on Hand & Days of Cover;. Lead and motivate a team of direct and indirect reports to ensure full delivery of bu...

4 weeks ago seen See more...

Customer Relationship Manager

Kairros

Sydney, NSW

We care for people. We find the best way.By joining Kairros you will also be joining the MedHealth Group, a family of industry leading health, medical and employment enterprises, which has been voted 2 years in a row as an Austral...

4 weeks ago seen See more...

Customer Success Manager, Sydney

Notion International

Sydney, NSW

Help build the foundations of Customer Success at Notion: As an early member of our sales/success teams in Sydney, you'll be instrumental in helping define Customer Success by working closely with a global team. Drive adoption, re...

4 weeks ago seen See more...

Customer Operations Manager

Ericsson

Sydney, NSW

Wellness: Ericsson Australia offers a variety of programs crafted to support your physical and emotional wellbeing. Paid Time Off: We encourage all employees to switch off to recuperate and recharge through paid time off. Work Con...

4 weeks ago seen See more...

Customer Success Manager

Instant

Sydney, NSW

Serve as the primary point of contact for existing customers, driving satisfaction. Manage all post-sales activity and enterprise customers through strong relationship-building, product knowledge, planning and execution of their b...

4 weeks ago seen See more...

Customer Excellence Manager

Wow Recruitment

Sydney, NSW

Approximately $150k to $170k + Super. A diverse and vibrant international environment Socialevents Hugegrowth trajectory Lead a 24/7 team of customer service representatives, including hiring, scheduling, training, coaching, mot...

4 weeks ago seen See more...

Customer Success Manager

Shiftcare

Sydney, NSW

You will be measured on how successful and healthy your clients are based on Product Usage Metrics, Net Revenue Retention, and Churn Rate. Job Security: Rest easy with stable ownership and meticulous team growth management, buildi...

4 weeks ago seen See more...

Customer Success Manager

Epg Payroll And Hr Pty Ltd

Sydney, NSW

Your efforts directly contribute to increased customer lifetime value (CLTV) and sustainable revenue growth, positioning Deliverect for success on both regional and global scales. Champion presentations and reports that showcase...

4 weeks ago seen See more...

Senior Customer Operations Manager

Galileo Search

Sydney, NSW

Top $$ package on offer. Hybrid work (3 Days office / 2 Days Home). Central Sydney Location. Fantastic career opportunities and fun supportive team environment. Extra days paid leave per year. Rated as an employer of choice - Fant...

4 weeks ago seen See more...

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