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Customer Insights Manager jobs in Surry Hills, NSW

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CUSTOMER SUCCESS MANAGER (CUSTOMER SUCCESS) (BLOCKCHAIN)

Develop and manage client portfolios. Sustain business growth by maximising value. Analyse customer data to improve customer experience. Improve onboarding processes. Evaluate and improve tutorials and other communication infrastr...

CompanyCrypto Recruit
AddressSydney, NSW
CategoryManagement
Date Posted 2 weeks ago See detail

Customer Success Manager (Customer Success) (Blockchain)

Crypto Recruit

Sydney, NSW

Develop and manage client portfolios. Sustain business growth by maximising value. Analyse customer data to improve customer experience. Improve onboarding processes. Evaluate and improve tutorials and other communication infrastr...

2 weeks ago seen See more...

Analytical /Insights Client Manager ( Credit Cards)

Solve Recruitment

Sydney, NSW

Data analytic experience with SQL (preferred) and/or SAS or other Analytical software. Data visualization experience with Tableau and/or other visualization software. Proficiency with Microsoft Office Excel ( Pivot tables, Macro...

2 weeks ago seen See more...

Customer Growth Manager

Visa

Sydney, NSW

Permanent

Expertly manage a portfolio of accounts, developing relationships, managing stakeholders, and identifying advocates. Coordinate a swift and smooth onboarding, implementation, and go-live experience for new customers in collaborati...

2 weeks ago seen

Senior Project Manager, Customer Delivery, Calypso

Nasdaq

Sydney, NSW

Permanent

Track the progress of implementation to meet deliverables and the system golive date. Develop and maintain Project Plan. Identify and set appropriate Project Controls. Day-to-day management and leadership of the project and the p...

2 weeks ago seen See more...

Customer Success Manager

Objective

Sydney, NSW

Permanent

Customer Health & Retention:. Develop Customer Success Plans with key success factors, goals, collaboration areas, and activity summaries. Establish a trusted adviser relationship to ensure customer satisfaction with Objective pro...

2 weeks ago seen See more...

Customer Success Manager

Pagerduty

Sydney, NSW

Permanent

Customer Experience:. Drive usage and adoption for a portfolio of customers to ensure their success and satisfaction with PagerDuty's solutions. Build relationships with decision-makers and champions across your accounts and lead...

2 weeks ago seen See more...

Business Analyst (Billing & Customer Management Systems) 6-month relief position

Prvidr

Sydney, NSW

Collaborate with stakeholders (both internal and external) to elicit, analyse, and document business requirements.. Translate business needs into clear and concise functional specifications.. Work closely with development teams...

3 weeks ago seen See more...

Studio Manager/Customer Service Manager New

Deer Ruby

Marrickville, NSW

Looking for candidates available to work:Monday: Morning, Afternoon, Evening.Tuesday: Morning, Afternoon, Evening.Wednesday: Morning, Afternoon, Evening.Thursday: Morning, Afternoon, Evening.Friday: Morning, Afternoon, Evening.Sat...

4 hours ago seen See more...

Squad Lead Senior Manager, Digital, Marketing & Customer Analytics

Hsbc

Sydney, NSW

As part of Global function and local business, we have the best of both worlds leveraging our global capabilities while delivering local agenda.We are currently seeking an experienced professional to join the Australian Data, Anal...

2 weeks ago seen See more...

Customer Service Manager

Sap Fioneer

Sydney, NSW

Primary Contact for the customer including point of escalation. Understand the customer business, goals and challenges in order to guide resolution and provide quality support and services. Ensure contractual obligations fulfillme...

2 weeks ago seen See more...

Customer Success Manager

Standards Australia

Sydney, NSW

Develop and implement a robust customer excellence delivery infrastructure in order to fulfil a first-class customer experience and embed customer-centric behaviours. Develop and deliver integrated customer engagement and communic...

2 weeks ago seen See more...

EDR Case Manager (Customer Excellence Associate)

Ing

Sydney, NSW

End to end management of AFCA and EDR Scheme complaints from lodgement to closure, including detailed investigating, assessing, responding to and resolving the complaint. Provide proactive and empathetic customer service while ass...

3 weeks ago seen See more...

Enterprise Manager, Customer Success

Procore Technologies

Sydney, NSW

Lead, mentor, and inspire a team of Customer Success Managers to achieve individual and team goals. Foster a collaborative and positive team culture, encouraging continuous learning and development. Accountable for Net Expansion R...

3 weeks ago seen

Customer Success Manager

Contentful

Sydney, NSW

Continue onboarding new customers and lead cross-functionally with sales and professional services to ensure value expectations are aligned and achieved from the beginning. Understand and advise customers priorities with Contentf...

3 weeks ago seen See more...

Customer Success Manager

Restore For Retail

Sydney, NSW

Develop and maintain strong relationships with assigned customers, acting as their primary point of contact for all support, inquiries, and concerns. Collaborate with customers to establish clear goals and success metrics, ensurin...

3 weeks ago seen See more...

Customer Onboarding Manager

Complispace

Sydney, NSW

Take ownership of Customer Onboarding and implementation projects, including building and executing implementation plans. Identify, document, and manage project risks and issues, and escalate when required Provide onsite and remot...

3 weeks ago seen See more...

Customer Success Manager

Johnson Controls

Sydney, NSW

Managing relationships, identifying, and implementing business solutions to drive customer revenue. Working closely with regional and mid-market sales managers. Provide critical insights to customers, ensure high levels of satisfa...

3 weeks ago seen

Customer Support Manager

Complispace

Sydney, NSW

Passionate about creative problem-solving for customers and internal teams. Eager to learn and thrive in a collaborative environment. A thoughtful communicator who can break a customer issue down to its core components Analytical...

3 weeks ago seen See more...

Customer Success Manager

Deputy

Sydney, NSW

Customer Advocacy and FeedbackAdvocate for customers by providing feedback to internal teams on how to better meet customer needs Adoption and Success ManagementSupport customers gain value from the product / service. Including...

3 weeks ago seen

Customer Success Manager

Onset Group

Sydney, NSW

Be part of an award-winning team recognised for its innovation and workplace culture. They offer 22 weeks paid parental leave, four weeks paid secondary caregivers leave. Regular Hackathons, and endless learning and personal/ prof...

3 weeks ago seen See more...

Customer Service Manager

Supercare Cleaning

Sydney, NSW

Inspect all client premises assigned to you according to the agreed visit schedule. Training and induction of cleaners to ensure they are aware of their responsibilities, standards to uphold and safety obligations. Ensure all Insp...

3 weeks ago seen See more...

Strategic Customer Success Manager

Dynatrace

Sydney, NSW

Be the trusted advisor and primary post-sale point of contact for all Strategic Organizations across VIC and WA, engaging proactively with various teams on a regular basis. Leverage your and your teams expertise to increase adopt...

3 weeks ago seen See more...

Airport Customer Experience Manager

Qantas Airways

Sydney, NSW

Challenge yourself in this dynamic leadership opportunity. Together well collaborate to create new and unique Customer Experiences. Full-time shift work opportunity, based at Sydney Airport. Highly developed people leadership ski...

3 weeks ago seen See more...

Senior Entertainment Manager - Group Customer & Product

The Star Gold Coast

Sydney, NSW

Establish an entertainment strategy aligned to venue prioritisation, and work with internal L&E Marketing teams to market appropriately. Schedule and book all local and international talent and assist in Marketing communications f...

3 weeks ago seen See more...

Customer Service Manager - Workers Compensation

Dxc Technology

Sydney, NSW

Relevant tertiary qualification in business or related discipline; or equivalent experience. Proven people management experience at a senior level. Financial management. Experience analysing and interpreting statistical and perfor...

3 weeks ago seen See more...

Customer Service Manager

Pickwick Group

Sydney, NSW

Demonstrated technical knowledge of cleaning services as well as applicable OHS and Environmental legislation. Demonstrated experience in analysing information and developing and implementing management systems to meet organisatio...

3 weeks ago seen See more...

Customer Service Manager

Placed Australia

Sydney, NSW

-Ensure high levels of customer satisfaction through effective communication, problem-solving, and service excellence. -Collaborate closely with the sales and service departments to ensure a seamless customer journey. Qualificatio...

3 weeks ago seen See more...

Customer Service Manager

Myer

Sydney, NSW

Join the leadership team at Flagship Myer Sydney City. Drive sales and lead team performance across Beauty & Cosmetics. Opportunities for succession planning and further development. Manage the daily activities of your team and bu...

3 weeks ago seen See more...

Customer Service Manager

Braidztyle

Rozelle, NSW

8 hour shift. Customer service: 2 years (Required)....

a week ago seen See more...

Customer Insights Specialist

Qbe Insurance

Sydney, NSW

Support senior members of the team to manage various research projects/programs including Strategic Ad Hoc Research Projects, Voice of Customer Programs, Syndicated Research Studies, Brand Health and Communication Trackers. Prepar...

a month ago seen See more...

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