Customer Insights Manager jobs in Surry Hills, NSW

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EXECUTIVE MANAGER PREFLIGHT CUSTOMER EXPERIENCE

Lead the strategic direction for the Qantas Preflight Product Strategy. Drive customer, commercial and business outcomes with significant impact on the Preflight Customer Experience and brand reputation. Drive the cultural transit...

CompanyQantas
AddressSydney, NSW
CategoryCustomer Service
SalaryPermanent
Date Posted 3 hours ago See detail

Executive Manager Preflight Customer Experience New

Qantas

Sydney, NSW

Permanent

Lead the strategic direction for the Qantas Preflight Product Strategy. Drive customer, commercial and business outcomes with significant impact on the Preflight Customer Experience and brand reputation. Drive the cultural transit...

Manager - Customer Fulfilment & Service Delivery New

Tpg Telecom

Sydney, NSW

Permanent

Implement clearly defined processes and workflows to optimize customer experience and team efficiencies, ensuring adherence to committed SLAs and deliverables, Drive team to performance outcomes. Lead and develop leaders and teams...

Executive Manager Inflight Customer Experience New

Qantas

Sydney, NSW

Permanent

Lead the strategic direction for the Qantas Inflight Product Strategy. Drive customer, commercial and business outcomes with significant impact on the Inflight Customer Experience and brand reputation. Drive the cultural transitio...

Customer Success Manager - APAC

Imanage

Sydney, NSW

Permanent

Providing management of assigned Cloud customer portfolio, establishing relationships with key customer contacts, addressing customer feedback and outcomes, while focusing on customer retention and striving for customer advocacy....

National Safety Manager - Customer Community and Destination

Scentre Group

Sydney, NSW

Develop and execute the annual CCD Life Safety Improvement Plan, ensuring alignment and effective project management across stakeholders. Lead the development, implementation, and continuous enhancement of the CCD life safety mana...

Customer Manager

Mci

Sydney, NSW

Plan and execute sales presentations and demos to Clients.. Expand revenue with current clients accounts while building relationships with key stakeholders.. Partner with stakeholders to translate business needs and service req...

Senior Audience and Insights Manager

Domain Group

Sydney, NSW

Take our audience analytics capability to the next level.. Be the go-to (consultant) to the business on all things Consumer Audience. This means supporting the teams on interpreting key metrics that matter by understanding the...

Senior Audience and Insights Manager

Domain Group

Pyrmont, NSW

Take our audience analytics capability to the next level. . Be the go-to (consultant) to the business on all things Consumer Audience. This means supporting the teams on interpreting key 'metrics that matter' by understanding the...

Passenger Engagement & Insights Manager

Sydney Airport

Sydney, NSW

Lead & Evolve: Drive the existing passenger research and insights program, continuously identifying opportunities for improvement. Strategise: Develop and implement innovative passenger experience strategies, systems, and processe...

Customer Success Associate (Waste Management) - KPMG Origins

Kpmg

Sydney, NSW

Customer Success: Collaborating with the team to help drive resource recovery (waste) user satisfaction and broader customer retention by understanding customer needs and assisting them throughout their lifecycle Product ambassado...

Customer Success Manager

Neara

Sydney, NSW

Meeting with customers at the completion of the sales cycle to kick-off the project build. Defining the implementation stages and deliverables. Executing project set-up and data ingest. Building the model and respective deliverabl...

Insights Analytics Manager Communications

Commonwealth Bank Of Australia

Eveleigh, NSW

Drive and uphold standard operating process, sharing best practices and acting as an escalation point for issues to ensure resolution. Partner with Marketing and Product colleagues or Project teams to develop communications that m...

(Customer Account Manager) CAM CORP - NSW/ACT

Motorola Solutions

Sydney, NSW

All qualified applicants will receive consideration for employment without regard to race, color, religion or belief, sex, sexual orientation, gender identity, national origin, disability, veteran status or any other legally-prote...

Customer Business Manager

Blackmores

Surry Hills, NSW

Full commercial responsibility delivering against business objectives and sales targets within territory (West, South West of Sydney & Canberra - once a month). This includes pharmacy visits and attending to customers queries rega...

Market Research & Insights Manager

Eli Lilly

Sydney, NSW

Permanent

Proactively partner with Business Units to be fully responsible and accountable to define business problems to arrive at Market Research objectives, briefs, and questionnaires. Conduct analysis on the Market Research output: Synth...

Customer Marketing Manager

James Hardie

Sydney, NSW

Co-create annual National Account customer plans, ensuring clear demonstration of marketing value, scalable programs, in and out of store execution to achieve customer growth objectives. Design, develop and execute key marketing a...

Service Desk Technical Lead / Customer Account Manager

Ibc Recruitment

Sydney, NSW

Build and maintain relationships with clients to understand their business and align technology solutions with their needs. Assist clients in developing and progressing a technology roadmap that aligns with their business objectiv...

2024 Graduate Program: Customer Service, Sales, Project Management

Macquarie Telecom

Sydney, NSW

Would you like to be able to say you get a pay rise every 6 Months?Can you say you get fully funded Development Programs, that are Nationally recognised?Do you want a defined 10-year career progression plan, where the company hold...

Market Research & Insights Manager

Lilly

Sydney, NSW

Proactively partner with Business Units to be fully responsible and accountable to define business problems to arrive at Market Research objectives, briefs, and questionnaires. Conduct analysis on the Market Research output: Synth...

Research Insights Manager

Destination Nsw

Sydney, NSW

Clerk Grade 9/10 position with a salaryrange$120,859 - $133,183 per annum plus superannuation. Temporary role up to 7 months located in The Rocks, Sydney with hybrid working available (2 days per week in the office, additional d...

Customer Success Manager - Technical Service Delivery

Genesis Recruitment Solutions

Sydney, NSW

Permanent Full Time. Sydney CBD Office Location. Flexible/Hybrid Working Arrangement. Manage the end-to-end customer onboarding process, ensuring seamless transitions and successful implementations. Take ownership of the end-to-en...

Everyday Business Banking Customer Pricing Manager

Commonwealth Bank Of Australia

Sydney, NSW

Develop commercial acumen and market intelligence through partnering with Bankers on deals. Understand and explain the pricing and financial drivers of products. Perform scenario analysis to advise on the financial impact. Improve...

Manager, Customer Success

Sevenrooms

Sydney, NSW

Mentor, inspire and grow our team of high-performing Customer Success Managers in APAC. Develop best practices, user adoption, and retention strategy for your team. Review and monitor incoming MRR & existing customers, and maintai...

Portfolio Customer Success Manager

Miro

Sydney, NSW

Work with a variety of customers during critical achievements of the customer journey (Onboarding, Adoption, Risk Mitigation, Growth) to ensure their success. Through experimentation, identify and build strategies and repeatable p...

Full-time Customer Service Manager

Business Nest

Sydney, NSW

CVFR Travel GroupBusiness Address: George Street, Sydney, NSW 2000.Position Title: Full-time Customer Service Manager Salary: AUD 73,150 + SuperannuationThe Employer is a leading travel group based in Sydney, NSW searching for a s...

Head of Customer & Insights

Stake

Sydney, NSW

Define a vision for how Stake can bring multiple, disparate data sources together to create a single view of Customer and be responsible for bringing this to life and enriching it as the business grows and develops. Develop up-to-...

Customer Success Associate (Waste Management) - KPMG Origins

Kpmg

Sydney, NSW

Customer Success: Collaborating with the team to help drive resource recovery (waste) user satisfaction and broader customer retention by understanding customer needs and assisting them throughout their lifecycle Product ambassado...

Customer Success Manager // Tech

Talent International

Sydney, NSW

Product sells itself - less than a 2% churn rate annually! Hybrid working arrangement on offer. 2x permanent vacancies within the Customer Success Division. Hybrid flexibility working arrangement - 3 days in office, 2 days from ho...

Senior Insights Manager

Colgate-Palmolive

Sydney, NSW

Competitive

Focused on Oral Care, Personal Care, Home Care and Pet Nutrition, we sell our products in more than 200 countries and territories under brands such as Colgate, Palmolive, elmex, hello, meridol, Sorriso, Toms of Maine, EltaMD, Fil...

Customer Service Manager - Life Science Business

Austcorp

Sydney, NSW

$100,000-140,000 per year

Oversee inwards and outwards goods functions in line with company procedures. Provide support and back-up across the full department of operations and customer care. Must have an understanding of all processes from start to finish...