Customer Insights Manager jobs in Surry Hills, NSW

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CUSTOMER SUCCESS MANAGER

Work with high-value clients from Day-1. Hybrid working arrangement on offer. Amazing office, 1-min walk from railway. To own and act as the primary point of contact for our key clients in the areas of warehousing and order fulfil...

CompanyXcel Bespoke
AddressSydney, NSW
CategoryManagement
Date Posted 6 days ago See detail

Customer Success Manager

Xcel Bespoke

Sydney, NSW

Work with high-value clients from Day-1. Hybrid working arrangement on offer. Amazing office, 1-min walk from railway. To own and act as the primary point of contact for our key clients in the areas of warehousing and order fulfil...

D365 CE BC Customer Relationship/ Service Delivery Manager

Dynamo Recruitment

Sydney, NSW

Focus: You will need to be prepared to take ownership, manage and support a portfolio of customers across Australia NZ and build lasting partnerships with them. Manage day to day Service Delivery activity across customers. Develop...

Customer Success Manager

Learnupon

Sydney, NSW

Master products and technology so you can serve as a knowledgeable and consultative partner to your customers on how, when, and why to use LearnUpon to solve business problems and meet learner needs. Manage the onboarding process...

Customer Success Manager 3

Equinix

Sydney, NSW

Communicates effectively, able to translate internal processes to be able to set customer expectations within a moderate scope. Communicates with specialized skills in a way that allows the CSM to influence the customer and others...

Customer Success / Account Manager

Chandler Woods

Sydney, NSW

Customer Service exp. desirable. Comfortable with the Microsoft Offie suite. Excellent phone manner. Superior written skills. Able to prioritise. Cheerful. Willing to go the extra mile for your customer. Open to growing a career....

Customer Experience Manager

Peopleconnect Recruitment

Sydney, NSW

Customer Sales and Retention. CBD and Nth Sydney location opportunities. Salary plus super plus bonus plus gym membership plus travel perks. Over 2000 members at each location....

Customer Success Manager

Tpg Telecom

Sydney, NSW

Lead customer contract compliance and obligation management in collaboration with the relevant internal stakeholders ensuring all obligations have been met,. Collaborate with Global Service Desks and Carrier Management for Mobilit...

Account Manager, Mid-Market Sales, Google Customer Solutions

Google

Sydney, NSW

Bachelor's degree or equivalent practical experience.. 5 years of experience in advertising, consultative sales, business development, online media environment, or marketing role.. Experience strategically assessing and achieving...

Program Managers- Insights & Statistics and Data & Statistical Practices

Australian Bureau Of Statistics

Sydney, NSW

developing/maintaining and overseeing a branch work program: branch work programs can vary from producing high quality statistical products and insights, delivering data linking and integration projects and/or managing a project o...

Insights & Data Manager, Office

The Gpt Group

Sydney, NSW

Championing the customer by creating insights to inform strategy and enhance the customer experience. Using data to implement new customer focused initiatives. Leveraging technology to develop a single source of truth and a wholis...

Customer Success Manager // Tech

Talent International

Sydney, NSW

Product sells itself less than a 2% churn rate annually! Hybrid working arrangement on offer. 2x permanent vacancies within the Customer Success Division. Hybrid flexibility working arrangement 3 days in office, 2 days from ho...

Customer Resolution Manager

Nsw Department Of Customer Service

Sydney, NSW

$151,509 - $182,270 plus super. Ongoing Full Time role. Location Roles can be based in McKell, Paramatta or Gosford. Hybrid and flexible working conditions available SNSW Grade 11/12 Lead and manage a team to deliver comprehe...

Senior Customer Service Specialist/Order Management

Fusion Careers

Sydney, NSW

Dealing with inbound customer enquiries. Processing detailed customer orders. Manage installations and service issues. Dealing with Warranty and Service enquiries. Troubleshooting basic technical enquiries. Freight and transport l...

Customer Service Manager New

The Tjx Companies, Inc

Mascot, NSW

Access to dedicated training and on-the-job resources to enhance your career development.. Benefit from an employee 10% discount and Plus One card.. Receive an additional 2 paid leave days per year Maxx Days. Associate and Fam...

Customer Success Manager 3

Equinix Emea

Sydney, NSW

Utilizes diverse judgement to determine the best method of interacting with customers during onboarding based on customer needs and project scope. Phase 1 - Conducts pre...

Senior Customer Success Manager

Sonder

Sydney, NSW

Drive customer activation and adoption by creating and executing initiatives in partnership with customers. Monitor and analyse key performance indicators to assess customer health and identify areas for improvement. Develop custo...

Principal Customer Onboarding Manager

Safetyculture

Sydney, NSW

Permanent

Owning pre-sales activities to support our sales process, as well as developing the beginning project and product scope that will support an implementation. Collaborating with Sales on SoWs and RFPs. Taking ownership of solution a...

Customer Success Manager

Objective Corporation

Sydney, NSW

Develop Customer Success Plans with key success factors, goals, collaboration areas, and activity summaries. Establish a trusted adviser relationship to ensure customer satisfaction with Objective products and safeguard contract r...

Customer Success Manager

Blueapache

Sydney, NSW

Serve as the lead point of contact for all commercial matters related to your assigned client base. Ensure all whitespace, re-signs, risks, and outputs of the technology roadmaps are captured and maintained as Opportunities within...

Customer support analyst - financial risk management software

Extend Consulting

Sydney, NSW

Manage the ticket queue system, providing remote support to our global customer base (local business hours). Manage the resolution of customer product or service problems through troubleshooting technical issues, determining the r...

Adoption Customer Success Manager

Culture Amp

Sydney, NSW

Run high impact 1:1 engagements consulting with customers failing to adopt the product beyond their first implementation to put risk mitigation plans in place. Run high impact 1:1 strategic sessions with larger customers. Partner...

Customer Success Manager

Efinancialcareers

Sydney, NSW

This role focuses primarily on driving the value creation and execution of the retention strategy to ensure adoption, integration and expansion of our solutions into the daily workflow of end-users. Our open culture is central to...

Senior Customer Success Manager - FinTech

Dext Pte Ltd

Sydney, NSW

Working closely with the Key Account Managers to devise monthly plans around minimising churn and promoting expansion. Onboarding customers and driving adoption throughout their customer lifecycle. Develop detailed expertise in th...

General Manager - Football Analysis, Data & Insights

Football Australia

Sydney, NSW

Impact On & Off the Field:Challenge the way we think and do to seek ways to grow the impact football has, influence industry thought leaders. Inclusive & Diverse Football for all:Football is embedded in the nation's social fabri...

Senior Entertainment Manager - Group Customer & Product

The Star Entertainment Group

Sydney, NSW

Establish an entertainment strategy aligned to venue prioritisation, and work with internal L&E Marketing teams to market appropriately. Schedule and book all local and international talent and assist in Marketing communications f...

Construction Manager - Custom Home Builder - South Sydney

Austcorp Executive

Sydney, NSW

Manage a site supervisor team of 4-8. Each supervisor manages approx and on average 15 jobs at any one time. A mixture of Single and Double Storey Homes with values ranging from 400k up to 1.2million. Managing a portfolio of 100+...

Customer experience manager

Jivaro Recruitment

Sydney, NSW

Drive a high performance culture within the team of onshore & offshore resources. Focus on & develop the tone of voice, ensuring this is upheld in all customer message & is aligned with brand & customer expectations. Coach & devel...

Service Delivery Manager - ITIL | Customer Success

Genesis Recruitment Solutions

Sydney, NSW

Permanent Full Time. Sydney CBD Office Location. Flexible/Hybrid Working Arrangement. Take charge of Service Delivery efforts, collaborating closely with internal teams to meet client needs and SLAs. Implement and enforce best pra...

Customer Service Manager

Dexus

Sydney, NSW

Responsible for secret shopper strategy and coordinating and evaluating the scoring. Report management. Manage and handle customer enquires and compliant management. Support Retail Manager with customer complaints involving retail...

Area Customer Service Manager

Nsw Trains

Sydney, NSW

Youre agile, keen and open to meaningful work and opportunities that come your way.Your expertise in communication, problem-solving, empathy and conflict resolution are highly transferable and in-demand. If youd like further inf...