Customer Insights Manager jobs in Surry Hills, NSW

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MANAGER, CUSTOMER SUCCESS

Lead the ANZ Customer Success organization, driving measurable positive business outcomes, customer satisfaction and retention and expansion across our customer base. Oversee the strategy and planning for the entire customer lifec...

CompanyArea 1 Security
AddressSydney, NSW
CategoryManagement
Date Posted 4 weeks ago See detail

Manager, Customer Success

Area 1 Security

Sydney, NSW

Lead the ANZ Customer Success organization, driving measurable positive business outcomes, customer satisfaction and retention and expansion across our customer base. Oversee the strategy and planning for the entire customer lifec...

Customer Success Manager

Perceptor

Sydney, NSW

This leading Australian software vendor specialises in providing AI insights for call centres and has a client base of leading banks, insurers and financial/professional services businesses. Demonstrating the business values and b...

Customer Success Manager

Upguard

Sydney, NSW

You will onboard and manage UpGuard customers to ensure they understand how best to use UpGuard effectively to meet their goals. You will understand your customer's business in-depth and how they are going to be successful using U...

Customer Success Manager - Scale

Spark Hire

Sydney, NSW

Scalable Communication: Excellent written and verbal communication skills are essential for effectively engaging with customers at scale through digital channels and automated workflows. Technological Proficiency: Proficiency with...

Customer Success Manager

Ideally

Sydney, NSW

Client Support and Advice: Help clients solve their goals by proactively providing advice on how to achieve that within the platform. Client Onboarding: Lead the onboarding process for new clients, ensuring they have a seamless an...

D365 FinOps Customer Relationship Manager/ Service Delivery Manager

Dynamo Recruitment

Sydney, NSW

Manage day to day Service Delivery activity across customers. Develop excellent working relationships with customers and become their go to person for post implementation requirements. Work with the team to ensure that contracts...

Service Desk Manager - Service Delivery & Customer Success

Genesis It Recruitment

Sydney, NSW

Permanent Full Time. Sydney CBD Office Location. Flexible/Hybrid Working Arrangement. Lead the Service Desk and service management function, ensuring prompt and efficient resolution of customer inquiries and issues. Implement and...

Customer Relationship Manager - NSW

Ngs Super

Sydney, NSW

Retention and growth of an employer/member portfolio through various servicing and engagement activities. Develop and maintain relationships with key stakeholders and business partners of NGS, including attendance at industry and...

Technical Program Manager- Product Insights Enablement

Canva

Sydney, NSW

Work with a varied group of stakeholders to define and deliver key business outcomes.. Ensure an appropriate degree of consistency in planning, documentation and core practices across teams to ensure meaningful velocity and promo...

Customer Strategy Manager

Uber

Sydney, NSW

Lead strategy and key programs for the Consumer CX team: Play a thought-leadership role with end-to-end executional ownership of major Consumer experience improvement programs, including rapidly testing and driving Consumer growth...

Customer Onboarding Account Manager

Efm Logistics

Sydney, NSW

$90,000-120,000 per year

Building strong relationships with both internal and external stakeholders. Manage new accounts through a hyper care period. Train new customers on the efm systems and process. Providing strong service levels while ensuring compet...

Customer Engineer, Database Management

Google

Sydney, NSW

Bachelor's degree or equivalent practical experience. 6 years of experience in virtualization or cloud native architectures in a customer-facing or support role. Experience in delivering technical presentations while leading disco...

Customer Onboarding Account Manager

Efm Logistics

Sydney, NSW

Building strong relationships with both internal and external stakeholders. Manage new accounts through a hyper care period. Train new customers on the efm systems and process. Providing strong service levels while ensuring compet...

Customer Retention Manager | Retail Banking

Bendigo & Adelaide Bank

Sydney, NSW

Solid understanding of financial products, services, and industry regulations. Understanding and ability to foster a culture of high performance. In-depth knowledge of customer management practices to effectively manage customer i...

Customer Service Manager

Atlas Migration Pty Ltd

Sydney, NSW

Leading and managing the team of Customer Service representatives - this includes hiring, training, and supervising the staff to ensure they provide excellent Customer Service. Establish and communicate service standards for the t...

Customer Service Manager

Gjk Facility Services

Sydney, NSW

Develop and maintain strong relationships with our clients, understanding their cleaning needs and expectations. Oversee a team of cleaning staff, including training, scheduling, and performance management. Conduct regular site in...

Executive Manager Business Controls & Monitoring, PPP, Customer & Corporate Services

Westpac Bank

Sydney, NSW

In addition you'll demonstrate strong stakeholder management and relationship skills with the ability to build trust, fostering collaboration, and ensuring successful outcomes. At Westpac we are committed to providing a supportive...

Customer Portfolio Manager

Westpac Bank

Sydney, NSW

Be part of a new team, taking the best of Westpac's payment capabilities to market. Fine tune your business development skills. Flexible on location, permanent full time opportunity. Direct Distribution - You will have experience...

Account Manager - Customer Success - Accounting Services - Film & TV Production

Entertainment Partners

Sydney, NSW

Manage the response to internally referred Studio Production opportunities. They will typically be referred by our Studio sales team in the US or local management contact in Australia. Coordinate and handhold the onboarding of Cli...

CUSTOMER SERVICE & GENERAL MANAGER ASSISTANT

Vehla Eyewear

Sydney, NSW

Develop and implement social media strategies to increase brand awareness and engagement. Create engaging content for various platforms, including Facebook, Instagram, and LinkedIn. Collaborate with internal stakeholders to align...

Team Manager - Delivery Driver - Alexandria Customer Fulfilment Centre

Coles Group

Alexandria, NSW

Permanent

Lead a high-performance team. Create and drive a high-performance culture and positive work environment. Oversee and drive a highly customer-focused culture across Spoke inbound, dispatch, dekit, operations. Collaborate and influe...

Manager, Culture Measurement & Insights

Iag

Sydney, NSW

Extensive experience in a large, complex organisation with some exposure to Organisational Development, Learning or People & Culture Demonstrated experience in best practice research and using data to inform insights Strong organi...

Customer Service Manager

Dnata

Sydney, NSW

Permanent

Establishing and maintaining excellent working relationships with our internal and external customers. Ownership of a portfolio of clients, to be the first and main point of contact for feedback and escalation of any complaints or...

Manager, Customer Success

Cloudflare

Sydney, NSW

Permanent

Lead the ANZ Customer Success organization, driving measurable positive business outcomes, customer satisfaction and retention and expansion across our customer base. Oversee the strategy and planning for the entire customer lifec...

Senior Procurement Manager, Customer and Product

Commonwealth Bank Of Australia

Sydney, NSW

Permanent

This role sits within the Group Corporate Services function.Group Procurement manages all activities across the procurement lifecycle, namely:Requirements gathering and strategy identify opportunities to add value to CBA (and ou...

Program Manager, AU CX, CS, AU Customer Experience Team

Amazon

Sydney, NSW

Permanent

Manage multiple program areas - define project plans, assemble resources, manage implementation activities, track deliverables, and develop processes associated with program roll-out and ongoing support. Plan, develop and execute...

Manager, People Technology, Data & Insights

Reserve Bank Of Australia

Sydney, NSW

Permanent

We are seeking a solution oriented Workday expert to join the RBA as our Manager, People Technology, Data & Insights role. In this pivotal, newly created role, you will support the execution of the RBAs People Strategy through de...

Manager, Analytics & Insight

Amp

Sydney, NSW

Permanent

Be a leader in our journey to transform the way our Platform Distribution team is enabled through data, analytics and insight. Lead the development and maintenance of data assets and analytical tools that support targeted sales ac...

Safety, Health & Wellbeing Manager | Customer Fulfilment

Woolworths Group

Sydney, NSW

Permanent

Full Time Opportunity. Sydney location, but may consider applicants from Melbourne or Brisbane. Excellent opportunity for growth within the group. Develop and deliver 1+ year SH&W risk based roadmap and annual plans in alignment w...

Manager, Culture Measurement & Insights

Iag

Sydney, NSW

Permanent

Extensive experience in a large, complex organisation with some exposure to Organisational Development, Learning or People & Culture. Demonstrated experience in best practice research and using data to inform insights. Strong orga...