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Customer Management jobs in Victoria

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SENIOR DELIVERY MANAGER - CUSTOMER PLATFORM

They've taken our legacy success and transformed it into an extraordinary SaaS platform to support SME and Enterprise businesses in ways they never knew they needed. - Experience in leveraging vendor relationships - Experience in...

CompanyMyob
AddressMelbourne, VIC
CategoryManagement
Date Posted a month ago See detail

Senior Delivery Manager - Customer Platform

Myob

Melbourne, VIC

They've taken our legacy success and transformed it into an extraordinary SaaS platform to support SME and Enterprise businesses in ways they never knew they needed. - Experience in leveraging vendor relationships - Experience in...

a month ago seen See more...

Customer Service Manager (B2B - SaaS)

Creditorwatch

Melbourne, VIC

Achieving agreed KPIs in Customer Service and satisfaction (NPS). Drive efficient support utilising autonomous Customer Service technologies. Implementing and performing continuous improvement initiatives to improve team efficien...

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Customer Service Manager

Pace

Melbourne, VIC

Managing the day-to-day operations of the Customer Service team. Ensuring prompt response to all customer calls, inquiries, and orders. Scheduling team members to ensure optimal coverage during peak times. Facilitating strong coll...

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Customer Relationship Manager - Melbourne

Credit Corp Group

Melbourne, VIC

Melbourne CBD location, a short walk from Southern Cross Station and local shops and eateries. Hybrid WFH flexibility for work-life balance and no weekends. Supportive training and career progression + gain a Cert III in Financial...

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Customer Success Manager

Noggin

Melbourne, VIC

You will retain and increase Noggins revenue from existing customers through effective client relationship management and business development resulting in contract renewals, increased product utilisation, upgrades, new systems,...

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Customer Success Manager

Teradata Group

Melbourne, VIC

Manage and curate existing customer relationships leveraging strong executive relationships to drive business growth, customer value, satisfaction, and retention within the assigned accounts. Develop and establish new relationship...

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Customer Success Manager - Australia

Sitetracker

Melbourne, VIC

Adept at creating and executing a success plan; with a particular focus on business outcomes or business value realization for the customer. Demonstrated experience working with mid-tier customers, ideally $500k - $700k annual con...

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Customer Activation Manager

Dulux Group

Clayton, VIC

Activation of key strategic projects in-store - Own the activation of sales and marketing plans including promotions, store design, retail displays and visual merchandising across retail and trade decorative paint markets. Lead th...

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Customer Relationship Project Manager - Workers Compensation

Dxc Technology

Melbourne, VIC

Permanent

Support to the key counts team. Oversea client engagement from training forums to seminars and client registrations. Cooperate with other departments to achieve business goals. Prepare and conduct presentations to external stakeho...

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Customer Support Manager

Evolution Business Systems

Heidelberg, VIC

Hybrid working and workplace flexibility. Off-site team days. Weekly team lunches. Gym membership. A day off on your birthday. Two days paid leave per year for volunteer activities. Lead and manage the Customer Support team, along...

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Air Logistics Customer Care Manager

Kuehne & Nagel

Melbourne, VIC

To focus on customer engagement, satisfaction, retention + reactivation through high levels of servicequality, close collaboration with operational + commercial key stakeholders, along with Air Logistics management to optimize th...

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CUSTOMER SERVICE MANAGER

Dealer Clean Pty Ltd

Lynbrook, VIC

Looking for candidates available to work:Monday: Morning, Afternoon, Evening.Tuesday: Morning, Afternoon, Evening.Wednesday: Morning, Afternoon, Evening.Thursday: Morning, Afternoon, Evening.Friday: Morning, Afternoon, Evening. Mo...

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Customer Care Manager

Brand Collective

Melbourne, VIC

Lead Brand Collective's Group Customer Care team, supporting 15+ retail brands across multiple time zones and contact channels. Optimise team resources to consistently meet and exceed service level agreements (SLAs) and key perfor...

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Customer Service Manager

Careerhouse

Armadale, VIC

Here are Careerhouse, we carefully select and partner with industry leading educators and learning institutions to provide relevant, practical and interactive courses. This role will play a crucial partin driving revenue growth b...

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Customer Service Manager

Michael's Fresh Food Market

Keysborough, VIC

Full time position with rotational weekend work (Every 2nd Saturday, one late night and some public holidays). Attractive base salary + 11% superannuation. Great bonus structure and competitive staff discount. Previous experience...

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Customer Service Manager

Invincible Energy Pty Ltd

Box Hill, VIC

Develop and lead the Customer Service team to maintain high service standards and after-sales support. Manage rostering and wage controls efficiently. Cultivate a strong team culture that resonates with the values of Invincible En...

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Customer Service Manager

Fetch Recruitment

Essendon, VIC

Sleek, modern homes that you can be proud to represent. Directors and ops team who are loyal, caring, and inspiring. Incentives and bonuses galore - get ready to be rewarded for your hard work! A fun-loving, tight-knit culture wi...

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Customer Service Manager

Cyo

Glen Waverley, VIC

Excellent spoken English and strong communication skills. Knowledge about the cleaning industry is preferred but not mandatory. Meeting Clients and managing staff Bringing new contracts. Following up on emails and managing day to...

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Customer and Category Manager

Six Degrees Executive

Melbourne, VIC

Combe is at the forefront of personal care and their philosophy underpins current market-leading brands, and they are committed to launching new ones with the same ethos. As the linchpin of this sector, you'll spearhead vital acti...

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Customer Development Manager - Independents

Mars Incorporated

Melbourne, VIC

Previous sales experience preferably managing customers within the Independent grocery channel. This includes selling, negotiating and leveraging insights to deliver tailored customer plans, achieving customer and company objectiv...

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Customer Service and Administration Manager

Bryco Consulting

Altona, VIC

Review all internal processes and ensure SOP or step by step procedures are maintained and or completed. Manage and ensure staff are aware and have full knowledge and understanding of processes by way of training, continuous revie...

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Technical Customer Service Helpdesk Manager (Payments)

Quest Payment Systems

Hawthorn, VIC

Build great working relationships with your team, be a positive mentor and have honest conversations when needed. Drive a performance culture within your team. Be the point of escalation, always willing to step in with a particula...

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Customer Success Manager

Blueapache

Melbourne, VIC

$85,000-90,000 per year

Serve as the lead point of contact for all commercial matters related to your assigned client base. Ensure all whitespace, re-signs, risks, and outputs of the technology roadmaps are captured and maintained as Opportunities within...

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Customer Relations & Contact Centre Manager

Atlam Group

Melbourne, VIC

Permanent

Our brands come from humble beginnings and a passion for connecting travellers to the local authenticity of a location. We aim to bring people together in new ways, to create lifelong travel memories that cant be found in a guideb...

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Manager Digital Customer Delivery

Melbourne Water

Docklands, VIC

Contract

Lead a consistent customer experience across core Digital Customer channels. Manage a customer digital delivery team responsible for implementing best practice digital solutions and experiences. Mange and deliver a pipeline of maj...

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Customer Development Manager - Independents

Mars

Melbourne, VIC

Permanent

Youll also be an enthusiastic team player, who is keen to contribute to engagement and a positive team culture.This role is responsible for achieving profitable sales growth through creating and executing business plans for a cor...

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Customer Service Manager

Fetch Recruitment

Melbourne, VIC

$80,000-85,000 per year

Sleek, modern homes that you can be proud to represent. Directors and ops team who are loyal, caring, and inspiring. Incentives and bonuses galore - get ready to be rewarded for your hard work! A fun-loving, tight-knit culture wit...

a month ago seen See more...

Enterprise Customer Success Manager - ANZ (Melbourne based)

Cyberark

Melbourne, VIC

Permanent

Own and oversee for the customer's onboarding, adoption, and advocacy across a portfolio of customers. Work with the customer to build success plans, establish critical goals, to aid the customer in achieving their objectives. Des...

2 months ago seen See more...

Customer Success Manager

Pointer Strategy

Melbourne, VIC

Permanent

Understand our client's needs and help them realise the benefit of expanding their use of our platform. Ensure clients are getting value from our platform. Impacting revenue by preventing churn and upselling existing clients. At l...

2 months ago seen See more...

Customer Success Manager - ANZ (Melbourne based)

Zoom

Melbourne, VIC

Permanent

What you can expectAbout the TeamWhat were looking forExperience of working in a Customer Success role within the SaaS/UCaaS or CCaaS industryHave experience in Customer AdvocacyHave a proven track record of customer retention an...

2 months ago seen See more...

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