AddressAbout Invincible Energy Pty Ltd:
Join a frontrunner in the solar industry dedicated to powering the future with renewable energy solutions. At Invincible Energy, we are committed to excellence across our services, driving sustainable practices and enhancing consumer experiences.
Role Overview:
We are seeking a dynamic Customer Service Manager to uphold our service excellence and drive innovation in customer interaction. This role is pivotal in leading our after-sales team, aligning with our core values, and fostering a proactive work environment.
Key Responsibilities:
- Develop and lead the Customer Service team to maintain high service standards and after-sales support.
- Manage rostering and wage controls efficiently.
- Cultivate a strong team culture that resonates with the values of Invincible Energy.
- Oversee all after-sales service departments to ensure optimal performance.
Skills & Experience Required:
- A minimum of three years in team management and leadership, preferably within the solar industry.
- At least two years of Customer Service experience in the solar sector.
- Comprehensive knowledge of the residential and commercial solar installation processes.
- Excellent analytical and problem-solving skills.
- Proven leadership capabilities and strong interpersonal skills.
Candidate Profile:
Ideal candidates are customer-centric, passionate about excellence in service delivery, and committed to upholding high departmental standards.
Application Information:
If you are ready to contribute to a leading solar company and meet the above criteria, we encourage you to apply. Please note, that only successful candidates will be contacted. Applicants must have the right to work indefinitely in Australia or be permanent residents.
Application Questions:
- What is your eligibility to work in Australia?
- Do you have experience in Customer Service?
- Do you have experience in team leadership and management?
- How many years of experience do you have as a Customer Service Manager in the solar industry?
Apply today to join Invincible Energy and lead our commitment to excellent Customer Service in the renewable energy sector.
Summary of role requirements:
- Looking for candidates available to work:
- Monday: Morning, Afternoon
- Tuesday: Morning, Afternoon
- Wednesday: Morning, Afternoon
- Thursday: Morning, Afternoon
- Friday: Morning, Afternoon
- 2-3 years of relevant work experience required for this role
- Working rights required for this role
- Expected start date for role: 01 June 2024
- Expected salary: $85,000 per year
