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Customer Relation Manager jobs in Laverton, VIC

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CUSTOMER SERVICE MANAGER (B2B - SAAS)

Achieving agreed KPIs in Customer Service and satisfaction (NPS). Drive efficient support utilising autonomous Customer Service technologies. Implementing and performing continuous improvement initiatives to improve team efficien...

CompanyCreditorwatch
AddressMelbourne, VIC
CategoryAdministrative
Date Posted a month ago See detail

Customer Service Manager (B2B - SaaS)

Creditorwatch

Melbourne, VIC

Achieving agreed KPIs in Customer Service and satisfaction (NPS). Drive efficient support utilising autonomous Customer Service technologies. Implementing and performing continuous improvement initiatives to improve team efficien...

a month ago seen See more...

Customer Service Manager

Pace

Melbourne, VIC

Managing the day-to-day operations of the Customer Service team. Ensuring prompt response to all customer calls, inquiries, and orders. Scheduling team members to ensure optimal coverage during peak times. Facilitating strong coll...

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Customer Relationship Manager - Melbourne

Credit Corp Group

Melbourne, VIC

Melbourne CBD location, a short walk from Southern Cross Station and local shops and eateries. Hybrid WFH flexibility for work-life balance and no weekends. Supportive training and career progression + gain a Cert III in Financial...

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Customer Success Manager

Noggin

Melbourne, VIC

You will retain and increase Noggins revenue from existing customers through effective client relationship management and business development resulting in contract renewals, increased product utilisation, upgrades, new systems,...

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Customer Success Manager

Teradata Group

Melbourne, VIC

Manage and curate existing customer relationships leveraging strong executive relationships to drive business growth, customer value, satisfaction, and retention within the assigned accounts. Develop and establish new relationship...

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Customer Success Manager - Australia

Sitetracker

Melbourne, VIC

Adept at creating and executing a success plan; with a particular focus on business outcomes or business value realization for the customer. Demonstrated experience working with mid-tier customers, ideally $500k - $700k annual con...

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Assistant Manager - Government Relations and Policy

Bureau Of Meteorology

Melbourne, VIC

Executive Level 1, Ongoing. $110,115 $120,760 + 15.4% super. Canberra or Melbourne....

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Customer Relationship Project Manager - Workers Compensation

Dxc Technology

Melbourne, VIC

Permanent

Support to the key counts team. Oversea client engagement from training forums to seminars and client registrations. Cooperate with other departments to achieve business goals. Prepare and conduct presentations to external stakeho...

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Air Logistics Customer Care Manager

Kuehne & Nagel

Melbourne, VIC

To focus on customer engagement, satisfaction, retention + reactivation through high levels of servicequality, close collaboration with operational + commercial key stakeholders, along with Air Logistics management to optimize th...

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Customer Care Manager

Brand Collective

Melbourne, VIC

Lead Brand Collective's Group Customer Care team, supporting 15+ retail brands across multiple time zones and contact channels. Optimise team resources to consistently meet and exceed service level agreements (SLAs) and key perfor...

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Customer Service Manager

Fetch Recruitment

Essendon, VIC

Sleek, modern homes that you can be proud to represent. Directors and ops team who are loyal, caring, and inspiring. Incentives and bonuses galore - get ready to be rewarded for your hard work! A fun-loving, tight-knit culture wi...

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Customer and Category Manager

Six Degrees Executive

Melbourne, VIC

Combe is at the forefront of personal care and their philosophy underpins current market-leading brands, and they are committed to launching new ones with the same ethos. As the linchpin of this sector, you'll spearhead vital acti...

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Customer Development Manager - Independents

Mars Incorporated

Melbourne, VIC

Previous sales experience preferably managing customers within the Independent grocery channel. This includes selling, negotiating and leveraging insights to deliver tailored customer plans, achieving customer and company objectiv...

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Customer Success Manager

Blueapache

Melbourne, VIC

$85,000-90,000 per year

Serve as the lead point of contact for all commercial matters related to your assigned client base. Ensure all whitespace, re-signs, risks, and outputs of the technology roadmaps are captured and maintained as Opportunities within...

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Customer Development Manager - Independents

Mars

Melbourne, VIC

Permanent

Youll also be an enthusiastic team player, who is keen to contribute to engagement and a positive team culture.This role is responsible for achieving profitable sales growth through creating and executing business plans for a cor...

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Customer Service Manager

Fetch Recruitment

Melbourne, VIC

$80,000-85,000 per year

Sleek, modern homes that you can be proud to represent. Directors and ops team who are loyal, caring, and inspiring. Incentives and bonuses galore - get ready to be rewarded for your hard work! A fun-loving, tight-knit culture wit...

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Enterprise Customer Success Manager - ANZ (Melbourne based)

Cyberark

Melbourne, VIC

Permanent

Own and oversee for the customer's onboarding, adoption, and advocacy across a portfolio of customers. Work with the customer to build success plans, establish critical goals, to aid the customer in achieving their objectives. Des...

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Customer Success Manager

Pointer Strategy

Melbourne, VIC

Permanent

Understand our client's needs and help them realise the benefit of expanding their use of our platform. Ensure clients are getting value from our platform. Impacting revenue by preventing churn and upselling existing clients. At l...

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Customer Success Manager - ANZ (Melbourne based)

Zoom

Melbourne, VIC

Permanent

What you can expectAbout the TeamWhat were looking forExperience of working in a Customer Success role within the SaaS/UCaaS or CCaaS industryHave experience in Customer AdvocacyHave a proven track record of customer retention an...

2 months ago seen See more...

Customer Account Manager

Origin Energy Services Ltd

Melbourne, VIC

Competitive

Your responsibilities will include providing exceptional customer service, overseeing account administration, and ensuring compliance with contractual obligations. Join us to make a real impact and foster a culture of continuous i...

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Customer Success Manager

Trustpilot

Melbourne, VIC

Establish a relationship with our customers that ensures customers overall adoption and satisfaction with Trustpilot products, which will strengthen their adoption and ensure subscription renewal and reduce churn. Own the success...

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CUSTOMER SERVICE MANAGER

Dealerclean Pty Ltd

Melbourne, VIC

Minimum of 2 years of relevant work experience. Have a professional manner,Possess excellent communication and organisational skills. Be energetic and team oriented....

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Customer Onboarding Team Manager

Red Energy

Melbourne, VIC

We are so proud that for the last 13 years in a row we have won the Canstar Most Satisfied Customer Award for Electricity Providers!Come and experience an amazing company culture that is truly values-led, recognises and rewards yo...

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Customer Success Manager

Fujifilm Business Innovation

Melbourne, VIC

Exciting opportunity to join a market-leading global organisation. Thrive in a dynamic workplace where innovation and initiative is valued. Roles based out of Canberra, Brisbane, Sydney and Melbourne. Align account strategy wit...

2 months ago seen See more...

Customer Service and Sales Support Manager – Luxury Door Hardware

Salexo Consulting

Melbourne, VIC

Be the driving force behind our sales inquiries, handling them with finesse and expertise. Create seamless experiences for customers, from initial contact to post-Sales Support. Manage and maintain our CRM systems, utilizing data...

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Customer Experience Manager

Aaron Sansoni Group

South Melbourne, VIC

We are a fast paced, constantly evolving business and we know that it takes a certain kind of person to succeed at ASG. - Time Management, Stress Intolerance & Initiative.- Technical Skills -CRM and Social Media- Teamwork- This po...

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Customer Operations Manager

Sec

Melbourne, VIC

Together with the GM Customer, meet the key SEC objective of servicing and billing Government customers by 1 July 2025.. Managing outsource vendor/s to ensure achievement of set KPIs.. Ensure provision of exceptional service to...

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Customer Service Manager

Toll Group

Melbourne, VIC

Efficient and effective allocation, management and development of the Customer Service team. Leading staff, developing capability and performance, to secure high levels of staff engagement and low levels of employee turnover. Revi...

2 months ago seen See more...

General Manager l Customer Operations l Disability

Sigma Resourcing

Melbourne, VIC

Newly created position supporting organisatonal growth & development. Values based NFP Disability organisation. Drive strategic initiativesto elevate the quality ofGroup and Therapy Services. Championaculture of excellenceby...

2 months ago seen See more...

Customer Service Manager

Labour Support Group

Melbourne, VIC

Responsibilities Develop and implement Customer Service policies, procedures, and standards in alignment with company goals. Collaborate with other departments to ensure a seamless customer experience across all touchpoints Ensuri...

2 months ago seen See more...

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