Customer Success Executive jobs
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CUSTOMER SUCCESS KNOWLEDGE WRITER
Assess business requirements and develop content to ensure accurate processes to support the delivery of customer experience. Review and analyse existing content against future requirements. Assist with the documentation of proces...
| Company | Synergy |
|---|---|
| Address | Perth, WA |
| Category | IT |
| Date Posted | 5 days ago See detail |
Customer Success Knowledge Writer
Synergy
Perth, WA
Assess business requirements and develop content to ensure accurate processes to support the delivery of customer experience. Review and analyse existing content against future requirements. Assist with the documentation of proces...
5 days ago seen
Customer Success Representative
Randstad Sourceright
Bayswater, VIC
Our ClientOur Client operates in the Healthcare, Life Science and Electronics industries. For more than 350 years and across the world they have passionately pursued their curiosity to find novel and vibrant ways of enhancing the...
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Customer Success Manager // Tech
Talent International
Sydney, NSW
Product sells itself less than a 2% churn rate annually! Hybrid working arrangement on offer. 2x permanent vacancies within the Customer Success Division. Hybrid flexibility working arrangement 3 days in office, 2 days from ho...
6 days ago seen See more...
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Customer Success Officer (Reception)
Bluefit
Sans Souci, NSW
Ensuring work areas are clean and presentable at all times. Ensuring phone calls are answered in a timely manner, using a friendly tone and messages are taken accurately and passed on to the appropriate person. Ensure the Till Off...
7 days ago seen See more...
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Customer Success Specialist
Creditorwatch
Sydney, NSW
Proactive, hands-on phone-based account management support; engaging with clients to help them realise value in our products. Deliver on-client retention and adoption targets. Understand the metrics that matter from the business a...
7 days ago seen See more...
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Customer Success Manager 3
Equinix Emea
Sydney, NSW
Utilizes diverse judgement to determine the best method of interacting with customers during onboarding based on customer needs and project scope. Phase 1 - Conducts pre...
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Senior Customer Success Manager
Sonder
Sydney, NSW
Drive customer activation and adoption by creating and executing initiatives in partnership with customers. Monitor and analyse key performance indicators to assess customer health and identify areas for improvement. Develop custo...
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VP of Customer Success
Cim
Sydney, NSW
Reduce energy consumption and greenhouse gas emissions by 20% to 40%. Deliver 25% maintenance savings by driving preventative maintenance programs. Improve tenant comfort and reduce tenant hot & cold complaints by up to 32%. Incr...
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Mid-Market Customer Success Manager
Autogenai
Southport, QLD
Manage a book of 20-30 Mid-Market AutogenAI customers.. Manage all post-sales activities, including renewals and up-sell opportunities.. Work with sales to expand our footprint into new divisions and regions.. Work with our P...
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Manager, Customer Success Team
Atlassian
Australia
This person manages a team of Customer Success Managers that partner with strategic cloud customers to unlock value quickly and meet their business objectives. In this role, you are responsible for the management of the team, hitt...
a week ago seen
Customer Service Executive
Real Dairy Australia Pty Ltd
Greenacre, NSW
Function as first point of contact for Customer, Consumer & Sales enquiries for our network of existing customers across Australia. Manage customer interactions relating to products, deliveries, equipment support and maintenance o...
4 days ago seen
Customer Success Engineer
Neara
Sydney, NSW
Drawing on your deep engineering knowledge, meet with customers to discuss their unique problems and proactively develop commercially viable, pragmatic and sound solutions to help solve these in our software platform. Strategise w...
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Customer Success Manager
Objective Corporation
Sydney, NSW
Develop Customer Success Plans with key success factors, goals, collaboration areas, and activity summaries. Establish a trusted adviser relationship to ensure customer satisfaction with Objective products and safeguard contract r...
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Customer Success Manager
Blueapache
Sydney, NSW
Serve as the lead point of contact for all commercial matters related to your assigned client base. Ensure all whitespace, re-signs, risks, and outputs of the technology roadmaps are captured and maintained as Opportunities within...
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Adoption Customer Success Manager
Culture Amp
Sydney, NSW
Run high impact 1:1 engagements consulting with customers failing to adopt the product beyond their first implementation to put risk mitigation plans in place. Run high impact 1:1 strategic sessions with larger customers. Partner...
a week ago seen
Senior Customer Success Manager - FinTech
Dext Pte Ltd
Sydney, NSW
Working closely with the Key Account Managers to devise monthly plans around minimising churn and promoting expansion. Onboarding customers and driving adoption throughout their customer lifecycle. Develop detailed expertise in th...
a week ago seen See more...
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Customer Success Manager
Efinancialcareers
Sydney, NSW
This role focuses primarily on driving the value creation and execution of the retention strategy to ensure adoption, integration and expansion of our solutions into the daily workflow of end-users. Our open culture is central to...
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Director, Customer Success
Neara
Sydney, NSW
Lead the Customer Success team, from building the department to developing it for scalability and sustained growth, with all the people, processes, and strategies optimized in a customer-first manner. Ensure customer projects are...
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Customer Success Manager
Five By Five
Burleigh Heads, QLD
Passionate about providing an exceptional five-star client experience. Superior communication skills - both written and verbal. High attention to detail. Multi-skilled with the ability to work under pressure to meet deadlines and...
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Adoption Customer Success Manager
Culture Amp
Melbourne, VIC
Run high impact 1:1 engagements consulting with customers failing to adopt the product beyond their first implementation to put risk mitigation plans in place. Run high impact 1:1 strategic sessions with larger customers. Partner...
a week ago seen
Customer Success Officer
Knotwood
Stapylton, QLD
Develop and maintain a thorough knowledge of Knotwoods manufacturing capabilities, product range and services with the ability to provide quotes and direct sell within Knotwood guidelines Provide quality and efficient customer s...
a week ago seen See more...
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Customer Success Manager Hybrid
Tpg Telecom Group
Australia
ITIL Certified V3 or V4 (preferred),. Previous experience in similar roles, either with a Technology MSP, systems integrator,. Proven relationship management skills within customer and leadership team environments,. Ability to dea...
a week ago seen
Service Delivery Manager - ITIL | Customer Success
Genesis Recruitment Solutions
Sydney, NSW
Permanent Full Time. Sydney CBD Office Location. Flexible/Hybrid Working Arrangement. Take charge of Service Delivery efforts, collaborating closely with internal teams to meet client needs and SLAs. Implement and enforce best pra...
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Director of Customer Success
Wdci
Caloundra, QLD
Based on the Sunshine Coast in Australia, our office is in Caloundra. To lead our PMO and Support teams to deliver quality solutions for our customers and maintain a high level of Customer satisfaction. Based in our Caloundra offi...
2 weeks ago seen See more...
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Customer Success Manager (Customer Success) (Blockchain)
Crypto Recruit
Sydney, NSW
Develop and manage client portfolios. Sustain business growth by maximising value. Analyse customer data to improve customer experience. Improve onboarding processes. Evaluate and improve tutorials and other communication infrastr...
2 weeks ago seen See more...
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Junior Customer Success Specialist
Wolters Kluwer
Macquarie Park, NSW
Proactively manage all aspects of the subscription renewal cycle for Wolters Kluwer customers. Participate in group training sessions for customers to maximize the value realization of their investment and mitigate churn. Identify...
2 weeks ago seen See more...
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Customer Success Specialist - The BEST CS role in Australia!
Justified Talent
Adelaide, SA
Work with entrepreneurs on a mission, every day. Literally work from anywhere in this beautiful country!. $70-$80K, plus super plus incentives. A quick and adaptive learner. Very articulateand very comfortable discussing business...
2 weeks ago seen See more...
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Customer Success Specialist
Acumen Data
Adelaide, SA
As a Customer Success Specialist, you will be responsible for training and supporting clients on how to use our Complete Automated Accounts Payable Solution, a cloud-based solution that automates invoice processing, approval workf...
2 weeks ago seen See more...
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Expression of Interest - Customer Success Manager
Marlee
Australia
Permanent
Help job seekers get discovered by our partners based on their anticipated hiring needs. Provide optional support and resources for job seekers in their career endeavours. Help individuals understand, and bring out the best in the...
2 weeks ago seen
Customer Success Manager
Objective
Sydney, NSW
Permanent
Customer Health & Retention:. Develop Customer Success Plans with key success factors, goals, collaboration areas, and activity summaries. Establish a trusted adviser relationship to ensure customer satisfaction with Objective pro...
2 weeks ago seen See more...
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