Customer Success Executive jobs in Melbourne, VIC

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CUSTOMER SUCCESS MANAGER

Manages new and existing customer installations, working cross functionally to deliver services in the agreed upon timeframe and according to customer expectations. Responsible for owning and resolving a wide range of standard and...

CompanyEquinix
AddressMelbourne, VIC
CategoryManagement
Date Posted 2 days ago See detail

Customer Success Manager

Equinix

Melbourne, VIC

Manages new and existing customer installations, working cross functionally to deliver services in the agreed upon timeframe and according to customer expectations. Responsible for owning and resolving a wide range of standard and...

Customer Success Representative Administrator

Aggreko

Melbourne, VIC

Work from home or in a local service centre based in Braeside, Victoria. Competitive compensation. Bonus program. Paid training programs and tuition reimbursement. Safety-focused culture. Community volunteering program. A range of...

Adoption Customer Success Manager

Culture Amp

Melbourne, VIC

Run high impact 1:1 engagements consulting with customers failing to adopt the product beyond their first implementation to put risk mitigation plans in place. Run high impact 1:1 strategic sessions with larger customers. Partner...

Customer Marketing Executive

Mars Incorporated

Melbourne, VIC

Degree in Marketing or equivalent is preferred. Proven experience in a Marketing role or similar. Experience with content management, including online/Digital content. Graphic design experience/ability is favourable (Adobe or InDe...

Customer Success Manager

More Telecom

South Melbourne, VIC

Managing an existing team of offshore Customer Success Agents. Providing regular training and mentorship for the Customer Success team. Developing and executing retention strategies to drive customer loyalty and satisfaction. Inte...

Customer Success Manager

Seek

Cremorne, VIC

Serve as a trusted advisor to our customers and build strong partnerships, drive adoption of our platform, and ultimately ensure they are getting strong value from our product. A focus on onboarding, delivery and retention for our...

Executive Manager, Customer Complaints & Advocacy

Suncorp

Melbourne, VIC

Develop and implement Suncorp Bank's customer advocacy approach, enhancing transparency and trust while safeguarding consumer interests. Lead ongoing communication with internal and external stakeholders, following the OCA Communi...

Customer Success Manager

Glean

Melbourne, VIC

Customer Advocacy and FeedbackAdvocate for customers by providing feedback to internal teams on how to better meet customer needs Adoption and Success ManagementSupport customers gain value from the product / service. Including...

Customer Success Manager

Easyserv

Melbourne, VIC

Visit dealerships and develop relationships with their Marketing and Aftersales personnel.. Work across multiple campaigns and clients concurrently, providing phone, written and face-to-face communication, guiding clients and bei...

Technical Customer Success Manager

Esentire

Melbourne, VIC

Provide technical expertise in the service you are working with to our customers. Help the customer plan their deployment of our services. Make recommendations to the customers on best practice in setting up the system, both by eS...

Customer Success Manager

Cuttable Operations

South Yarra, VIC

Customer Objectives Support: Understand customers' operations, success metrics, and challenges to provide tailored solutions that help them achieve their business goals. Platform Expertise: Develop deep expertise in the Cuttable p...

Operations Team Lead (Customer Success Team)

Fusion5

Melbourne, VIC

Are you an Operations Superstar? Do you want your career to be as important to your employer as it is to you? Do you want to work in a great company with the freedom to make things happen? Do you thrive working within a fast-paced...

Customer Success Manager

Noggin

Melbourne, VIC

You will retain and increase Noggins revenue from existing customers through effective client relationship management and business development resulting in contract renewals, increased product utilisation, upgrades, new systems,...

Customer Success Manager

Teradata Group

Melbourne, VIC

Manage and curate existing customer relationships leveraging strong executive relationships to drive business growth, customer value, satisfaction, and retention within the assigned accounts. Develop and establish new relationship...

Customer Success Manager - Australia

Sitetracker

Melbourne, VIC

Adept at creating and executing a success plan; with a particular focus on business outcomes or business value realization for the customer. Demonstrated experience working with mid-tier customers, ideally $500k - $700k annual con...

Customer Success Manager

Blueapache

Melbourne, VIC

$85,000-90,000 per year

Serve as the lead point of contact for all commercial matters related to your assigned client base. Ensure all whitespace, re-signs, risks, and outputs of the technology roadmaps are captured and maintained as Opportunities within...

Enterprise Customer Success Manager - ANZ (Melbourne based)

Cyberark

Melbourne, VIC

Permanent

Own and oversee for the customer's onboarding, adoption, and advocacy across a portfolio of customers. Work with the customer to build success plans, establish critical goals, to aid the customer in achieving their objectives. Des...

Customer Success Manager

Pointer Strategy

Melbourne, VIC

Permanent

Understand our client's needs and help them realise the benefit of expanding their use of our platform. Ensure clients are getting value from our platform. Impacting revenue by preventing churn and upselling existing clients. At l...

Customer Success Manager - ANZ (Melbourne based)

Zoom

Melbourne, VIC

Permanent

What you can expectAbout the TeamWhat were looking forExperience of working in a Customer Success role within the SaaS/UCaaS or CCaaS industryHave experience in Customer AdvocacyHave a proven track record of customer retention an...

Customer Success Manager

Trustpilot

Melbourne, VIC

Establish a relationship with our customers that ensures customers overall adoption and satisfaction with Trustpilot products, which will strengthen their adoption and ensure subscription renewal and reduce churn. Own the success...

Customer Success Manager

Fujifilm Business Innovation

Melbourne, VIC

Exciting opportunity to join a market-leading global organisation. Thrive in a dynamic workplace where innovation and initiative is valued. Roles based out of Canberra, Brisbane, Sydney and Melbourne. Align account strategy wit...

Customer Success Manager

Swoop Aero

Melbourne, VIC

$90,000-115,000 per year

As a Customer Success Manager (CSM), you will play a pivotal role in ensuring our customers achieve their desired outcomes and derive maximum value from our products.Key ResponsibilitiesCustomer Onboarding Lead the onboarding pro...

Customer Success Specialist

Asahi Beverages

Melbourne, VIC

Permanent

Maintain and Grow Distributions: Drive growth in our Inside Sales Universe. Sell In Game Plan/NPD Initiatives: Promote new product development initiatives to your Inside Sales Universe and support field teams with gap closing init...

Customer Success Launch Intern

Crowdstrike

Melbourne, VIC

Training

Consistently recognized as a top workplace, CrowdStrike is committed to cultivating an inclusive, remote-first culture that offers people the autonomy and flexibility to balance the needs of work and life while taking their career...

Customer Experience Executive

St John Ambulance Vic

Melbourne, VIC

Tailor customised First Aid Service quotations and process bookings following assessment of clients' event profiles and risks. Manage Event Health Services calendar of client events. Increase business contacts within portfolio. Co...

Customer Success & Quality Assurance Manager

Adflex Marketing

Richmond, VIC

# 1 - You must be a superstar with a can-do, team player attitude! Experience in a fundraising direct sales agency, fundraising agency and/or a direct sales agency is preferable. Strong attention to detail and process-oriented. H...

Timely - Customer Success Coach (Melbourne, Australia)

Evercommerce

South Yarra, VIC

Permanent

EverCommerce [Nasdaq: EVCM] is a leading service commerce platform, providing vertically tailored, integrated SaaS solutions that help more than 600,000 global service-based businesses accelerate growth, streamline operations, and...

Customer Success Coordinator

Intelligencebank

Southbank, VIC

Contract

Be the first point of contact for Helpdesk tickets from customers. Investigate and respond to Helpdesk tickets and other tasks as assigned in accordance with SLAs and any established deadlines. Configuration of platform as requir...

Technical Customer Success Consultant.

Ordermate

Port Melbourne, VIC

Liaising with customers, stakeholders and staff regarding our customers' technical queries. Focus on solving enquiries in the best interest of our customers and in a timely manner. Ensuring customers are happy with the support pro...