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Customer Success Manager jobs in Bondi Junction, NSW

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SENIOR MANAGER CUSTOMER EXPERIENCE DESIGN - FOR AIRLINES IN GCC

Translate the brand vision into service concepts, developing signature service initiatives to maintain the airline's position as a leading global aviation brand. Lead research-based design efforts aimed at continuous improvement o...

CompanyApt Resources
AddressSydney, NSW
CategoryCustomer Service
SalaryPermanent
Date Posted 4 weeks ago See detail

Senior Manager Customer Experience Design - for Airlines in GCC

Apt Resources

Sydney, NSW

Permanent

Translate the brand vision into service concepts, developing signature service initiatives to maintain the airline's position as a leading global aviation brand. Lead research-based design efforts aimed at continuous improvement o...

4 weeks ago seen See more...

Team Manager, Customer Relations

Allianz

Sydney, NSW

Permanent

Manage work allocation within the team and review submissions ensuring quality and compliance needs are meet. Identify, develop, and implement strategies and procedures to improve the complaint and dispute processes and undertake...

a month ago seen

Assistant Marketing Manager, Customer Engagement

American Express

Sydney, NSW

Permanent

Develop and deliver marketing treatments to expand and elevate the product holding of existing Consumer and/or Business customers (Employee Cards [Supplementary Cards], Upgrades) through end to end campaign management which meet s...

a month ago seen See more...

Cloud Optimization Success Program, Business Development Manager

Amazon

Sydney, NSW

Permanent

DESCRIPTIONWould you like to be part of a team that drives architectural health across partners?The ideal candidate will possess a business background that enables them to engage at the CXO level, a sales background that allows th...

a month ago seen

Customer Experience Manager

Fishbowl

Rosebery, NSW

Evidence of an original mindset to refine and implement a comprehensive CX strategy aligned with overall business goals. Experience leading CX in comparable retail, food, or challenger brands. Project management experience, wit...

3 weeks ago seen See more...

Business Development Manager - New Customer Focus

Precision It

Sydney, NSW

About Us:Key Responsibilities:Identify and secure new business opportunities across various verticals including health, finance, law, and professional services.Leverage your existing contact network to introduce and promote Precis...

a month ago seen See more...

Customer Service Manager

Hinchen Recruitment Group

Sydney, NSW

A min 8 years Contact Centre leadership exp in high volume transactional B2C environments (could be from a Telco, a Utility or financial services) with a heightened CX focus. Ideally experience leading an omni channel contact cent...

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Customer Service Manager — Sydney

Quayclean

Sydney, NSW

Developing and reviewing policies, programs and procedures concerning customer relations and services provided. Managing, motivating and developing staff and contractors providing Customer Services or dealing with customers....

a month ago seen See more...

Manager, Marketing and Customer Operations - BTR

Mirvac Group

Sydney, NSW

#1 in AFR BOSS' Best Places to Work in Property, Construction & Transport 2022. #1 Company Globally for Gender Equality in Equileap's 2022 & 2023 Review. $1000 of Mirvac Securities Annually. Flexible Work Arrangements. Leadership...

a month ago seen See more...

National Wholesale & Customer Operations Manager

Diageo

Sydney, NSW

Lead the delivery of the Wholesale Customer Annual Operating Plan, including trading terms negotiation, ensuring Stock on Hand & Days of Cover;. Lead and motivate a team of direct and indirect reports to ensure full delivery of bu...

a month ago seen See more...

Customer Relationship Manager

Kairros

Sydney, NSW

We care for people. We find the best way.By joining Kairros you will also be joining the MedHealth Group, a family of industry leading health, medical and employment enterprises, which has been voted 2 years in a row as an Austral...

a month ago seen See more...

Customer Operations Manager

Ericsson

Sydney, NSW

Wellness: Ericsson Australia offers a variety of programs crafted to support your physical and emotional wellbeing. Paid Time Off: We encourage all employees to switch off to recuperate and recharge through paid time off. Work Con...

a month ago seen See more...

Customer Excellence Manager

Wow Recruitment

Sydney, NSW

Approximately $150k to $170k + Super. A diverse and vibrant international environment Socialevents Hugegrowth trajectory Lead a 24/7 team of customer service representatives, including hiring, scheduling, training, coaching, mot...

a month ago seen See more...

Senior Customer Operations Manager

Galileo Search

Sydney, NSW

Top $$ package on offer. Hybrid work (3 Days office / 2 Days Home). Central Sydney Location. Fantastic career opportunities and fun supportive team environment. Extra days paid leave per year. Rated as an employer of choice - Fant...

a month ago seen See more...

Contiki Customer Experience and Contact Centre Manager

The Travel Corporation

Sydney, NSW

Manage the day-to-day operations of the Contact Centre, focusing on optimizing performance to maximize sales opportunities and deliver exceptional service.. Work closely with the marketing and sales teams to develop and execute s...

a month ago seen See more...

Customer Relationship Manager

Medhealth

Sydney, NSW

Be a key contributor to Kairros senior management team and strategic and business planning cycles. Develop and execute customer action plans and marketing and communication plans. Proactively manage Customer Relationships to iden...

a month ago seen See more...

Customer Service Manager - Industrial

Lead Group Consultancy

Sydney, NSW

Managing customer orders, inquiries, complaints, and returns. Maintaining robust communication channels with customers, the sales team, and other stakeholders. Providing ongoing guidance and coaching to the Customer Service team t...

a month ago seen See more...

Customer Experience Manager

Workfocus Australia

Sydney, NSW

Be responsible for achieving referral and revenue targets for allocated accounts via exceptional customer service and high-quality service delivery. Facilitate claims reviews to support outcomes and improve service offerings. Mana...

a month ago seen See more...

Customer Advocacy - Complaints Manager

Experis

Sydney, NSW

Responsible for investigating, managing and drafting responses to customers for IDR scam and potentially vulnerable customer complaints in compliance with RG271 and AFCA R&R scam and potentially vulnerable customer complaints in c...

a month ago seen See more...

Customer Relationship Manager

Kairros

Sydney, NSW

Be a key contributor to Kairros senior management team and strategic and business planning cycles. Develop and execute customer action plans and marketing and communication plans. Proactively manage Customer Relationships to iden...

a month ago seen See more...

Studio Manager/Customer Service Manager

Deer Ruby

Sydney, NSW

Studio Manager/Customer Service Manager to join our awesome Sydney-basedteam.Australian brand with a mission to create beautiful pieces that tell a story eachone is handmade with love by our team.Our Sydney studio is based in Ma...

a month ago seen See more...

Customer Service Manager

Healthshare Nsw

Sydney, NSW

Flexible work arrangements: varied start/finish times, part time work and job sharing where applicable Hybrid working:enjoy a combination of working from home and the office Great leave conditions:enjoy one day off each month as...

a month ago seen See more...

Customer Support Manager

Iag

Sydney, NSW

Extensive senior leadership experience in a large financial services organisation, with expertise in complaint management within the financial sector.. Demonstrated commitment to improving customer experience and preventing harm....

a month ago seen See more...

Voice of Customer Program Manager

Canva

Sydney, NSW

Permanent

You'll develop a strong knowledge of Canva's products and features to be able to relate user feedback to the different experiences. You'll become deeply familiar with the different issues and requests our users express in their fe...

a month ago seen See more...

Cost Optimization Success Program, Business Development Manager

Amazon

Sydney, NSW

Permanent

DESCRIPTIONWould you like to be part of a team that drives architectural health across partners?The ideal candidate will possess a business background that enables them to engage at the CXO level, a sales background that allows th...

a month ago seen See more...

Product Manager, Customer OnBoarding

Commonwealth Bank Of Australia

Sydney, NSW

Permanent

Youre a passionate Product Manager, driven to deliver exceptional customer outcomes. Weve transformed our ways of working to take our customer obsession to the next level. Together were delivering outstanding customer experienc...

a month ago seen See more...

IT Customer Relationship Manager/ Service Delivery Manager

Dynamo Recruitment

Sydney, NSW

Permanent

Manage day to day Service Delivery activity across customers. Develop excellent working relationships with customers and become their go to person for post implementation requirements. Work with the team to ensure that contracts...

a month ago seen See more...

Customer Relationship Manager

People2People

Sydney, NSW

$80,000 per year

Establishing and maintaining relationships between franchisees. Ability to identify and address learning needs for franchisees and students. Conduct follow-up consultations and provide recommendations for growth. Analysing centre...

a month ago seen See more...

Customer Implementation Manager

Gorgias

Sydney, NSW

Permanent

As the first point of contact, this role is instrumental in managing all aspects of customer relations post-sales stage.You will actively contribute to our mission of providing a white-glove onboarding experience, showcasing the v...

a month ago seen See more...

Product Manager, Customer Self-Service Experience

Commonwealth Bank Of Australia

Sydney, NSW

Permanent

Youre a passionate Product Manager, driven to deliver exceptional customer outcomes. Weve transformed our ways of working to take our customer obsession to the next level. Together were delivering outstanding customer experienc...

a month ago seen See more...

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