Customer Support Manager jobs in Sydney, NSW

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CUSTOMER SUPPORT MANAGER

Extensive senior leadership experience in a large financial services organisation, with expertise in complaint management within the financial sector.. Demonstrated commitment to improving customer experience and preventing harm....

CompanyIag
AddressSydney, NSW
CategoryCustomer Service
Date Posted 2 days ago See detail

Customer Support Manager

Iag

Sydney, NSW

Extensive senior leadership experience in a large financial services organisation, with expertise in complaint management within the financial sector.. Demonstrated commitment to improving customer experience and preventing harm....

EL1 Assistant Director, Business Systems Support Manager New

Aged Care Quality And Safety Commission

Sydney, NSW

Lead the Business Systems Helpdesk, including triage of incidents, service request management and the transition of project support to BAU for the Commissions business applications on the service catalogue. Provide guidance and as...

Customer Support Manager - Crypto Startup

Eminence Talent Group

Sydney, NSW

Oversee the Customer Support team, providing leadership and guidance to ensure high-quality service delivery across all communication channels (live chat, phone, email). Recruit, train, and manage a small team, fostering a culture...

Customer Service - WHS & IT Support New

Chandler Woods

Sydney, NSW

Customer Service exp. desirable. Comfortable with the Microsoft Offie suite. Excellent phone manner. Superior written skills. Able to prioritise. Cheerful. Willing to go the extra mile for your customer. Open to growing a career....

Operations Manager (Ops), AWS Support Engineering New

Amazon Web Services

Sydney, NSW

Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship & Career GrowthWere conti...

Service Delivery Manager - ITIL | Customer Success New

Genesis It Recruitment

Sydney, NSW

Permanent Full Time. Sydney CBD Office Location. Flexible/Hybrid Working Arrangement. Lead the service desk and service management functions, ensuring prompt and efficient resolution of customer inquiries and issues. Implement and...

National Wholesale & Customer Operations Manager New

Diageo

Sydney, NSW

Lead the delivery of the Wholesale Customer Annual Operating Plan, including trading terms negotiation, ensuring Stock on Hand & Days of Cover;. Lead and motivate a team of direct and indirect reports to ensure full delivery of bu...

Sales Support/Customer Service Rep. - IT Reseller/Integrator New

People Intelligence

Sydney, NSW

Do you want to work for an IT Company in Sydney CBD? Do you have at least 6 months corporate support experience gained in an IT Reseller or Systems Integrator or the corporate division of an IT Retailer? Have you provided support...

Manager, Marketing and Customer Operations - BTR New

Mirvac Group

Sydney, NSW

#1 in AFR BOSS' Best Places to Work in Property, Construction & Transport 2022. #1 Company Globally for Gender Equality in Equileap's 2022 & 2023 Review. $1000 of Mirvac Securities Annually. Flexible Work Arrangements. Leadership...

Customer Service Manager — Sydney New

Quayclean

Sydney, NSW

Developing and reviewing policies, programs and procedures concerning customer relations and services provided. Managing, motivating and developing staff and contractors providing Customer Services or dealing with customers....

Agency & Customer Support Officer New

Cvfr Travel Group

Sydney, NSW

Key Responsibilities: (including but not limited to) Responsible for providing Reservations, Ticketing and Inside Sales Support to the trade, customers and commercial sales team on behalf of the GSA Airlines. Responsible for quo...

Advanced Technical Support Manager New

Schneider Electric

Sydney, NSW

Embrace digital technologies to transform customer experience, identifying opportunities to digitise customer interactions. Manage the daily operational activities and systems to ensure efficient and effective response to customer...

Customer Support Analyst - Financial Planning (Entry Level) New

Iress

Sydney, NSW

Provide a first point of contact for all inbound communications. Log and document all client incidents and requests in line with defined standards. Actively listen, probe and analyse incident information to ensure all pertinent in...

Customer Support Specialist

Cartoncloud

Sydney, NSW

Provide first point response to customer enquiries through the Customer Support function (email, portal, callback system). Investigate, troubleshoot, manage and resolve Support enquiries. Working with the development team on techn...

Health Centre Manager—Registered Nurse (w/ Relocation Support to Katherine, NT!) New

Scout Talent

Sydney, NSW

Great opportunity for an AHPRA Registered Nurse to be our Health Centre Manager - this is your opportunity to take a step up in your RN career!. Join one of the largest Aboriginal Community Controlled Health Organisations in the N...

Manager Service Delivery - IT Support & Service Delivery New

Balance Recruitment

Sydney, NSW

Leading the IT Service Desk team. driving the adoption of ITSM and ITIL practices, aimed at enhancing IT Service Delivery and support capabilities. leading the implementation of Helpdesk Standards. reconfiguring the Service Desk t...

Customer Relationship Manager New

Kairros

Sydney, NSW

We care for people. We find the best way.By joining Kairros you will also be joining the MedHealth Group, a family of industry leading health, medical and employment enterprises, which has been voted 2 years in a row as an Austral...

Customer Success Manager, Sydney New

Notion International

Sydney, NSW

Help build the foundations of Customer Success at Notion: As an early member of our sales/success teams in Sydney, you'll be instrumental in helping define Customer Success by working closely with a global team. Drive adoption, re...

Education Support Officer of Business Services & Management New

Tafe Nsw

Sydney, NSW

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Customer Excellence Manager New

Wow Recruitment

Sydney, NSW

Approximately $150k to $170k + Super. A diverse and vibrant international environment Socialevents Hugegrowth trajectory Lead a 24/7 team of customer service representatives, including hiring, scheduling, training, coaching, mot...

Customer Success Manager New

Shiftcare

Sydney, NSW

You will be measured on how successful and healthy your clients are based on Product Usage Metrics, Net Revenue Retention, and Churn Rate. Job Security: Rest easy with stable ownership and meticulous team growth management, buildi...

Customer Operations Manager New

Ericsson

Sydney, NSW

Wellness: Ericsson Australia offers a variety of programs crafted to support your physical and emotional wellbeing. Paid Time Off: We encourage all employees to switch off to recuperate and recharge through paid time off. Work Con...

Customer Success Manager New

Epg Payroll And Hr Pty Ltd

Sydney, NSW

Your efforts directly contribute to increased customer lifetime value (CLTV) and sustainable revenue growth, positioning Deliverect for success on both regional and global scales. Champion presentations and reports that showcase...

Customer Success Manager New

Instant

Sydney, NSW

Serve as the primary point of contact for existing customers, driving satisfaction. Manage all post-sales activity and enterprise customers through strong relationship-building, product knowledge, planning and execution of their b...

Senior Customer Operations Manager New

Galileo Search

Sydney, NSW

Top $$ package on offer. Hybrid work (3 Days office / 2 Days Home). Central Sydney Location. Fantastic career opportunities and fun supportive team environment. Extra days paid leave per year. Rated as an employer of choice - Fant...

Customer Success Manager, FranConnect New

World Manager Pty Ltd

Sydney, NSW

Serve as the dedicated Customer Success Manager for your assigned book of business. Be a product expert and provide key client stakeholders strategic and tactical guidance that drives product adoption, usage and value. Lead regula...

Contiki Customer Experience and Contact Centre Manager New

The Travel Corporation

Sydney, NSW

Manage the day-to-day operations of the Contact Centre, focusing on optimizing performance to maximize sales opportunities and deliver exceptional service.. Work closely with the marketing and sales teams to develop and execute s...

Customer Relationship Manager New

Medhealth

Sydney, NSW

Be a key contributor to Kairros senior management team and strategic and business planning cycles. Develop and execute customer action plans and marketing and communication plans. Proactively manage Customer Relationships to iden...

Customer Service Manager - Industrial New

Lead Group Consultancy

Sydney, NSW

Managing customer orders, inquiries, complaints, and returns. Maintaining robust communication channels with customers, the sales team, and other stakeholders. Providing ongoing guidance and coaching to the Customer Service team t...

Customer Success Manager New

Easyserv

Sydney, NSW

Visit dealerships and develop relationships with their Marketing and Aftersales personnel.. Work across multiple campaigns and clients concurrently, providing phone, written and face-to-face communication, guiding clients and bei...