Desk Manager jobs in New South Wales

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SERVICE DESK MANAGER - SERVICE DELIVERY & CUSTOMER SUCCESS

Permanent Full Time. Sydney CBD Office Location. Flexible/Hybrid Working Arrangement. Lead the Service Desk and service management function, ensuring prompt and efficient resolution of customer inquiries and issues. Implement and...

CompanyGenesis It Recruitment
AddressSydney, NSW
CategoryManagement
Date Posted 2 weeks ago See detail

Service Desk Manager - Service Delivery & Customer Success

Genesis It Recruitment

Sydney, NSW

Permanent Full Time. Sydney CBD Office Location. Flexible/Hybrid Working Arrangement. Lead the Service Desk and service management function, ensuring prompt and efficient resolution of customer inquiries and issues. Implement and...

Service Desk Manager

Lagardère Awpl

Sydney, NSW

Permanent

Drive the Service Desk function, incident management, service knowledge management and the service catalogue. Promote a constructive and customer-focused team. Manage and monitor performance, quality, and completeness of work with...

Service Desk Manager

Downer Group

North Ryde, NSW

Permanent

Lead and manage the Service Desk team, including hiring, training, coaching, and performance management of Service Desk analysts to ensure a high-performing and motivated team. Establish and maintain Service Desk processes, proced...

Service Desk Manager - IT Support & Service Delivery

Balance Recruitment

Sydney, NSW

Permanent

Private School environment. Permanent role. Inner west suburb -near train station. Leading the IT Service Desk team. driving the adoption of ITSM and ITIL practices, aimed at enhancing IT Service Delivery and support capabilities....

IT Service Desk Manager & Delivery Lead (On-site)

Police Bank

Surry Hills, NSW

Extensive experience in managing a busy service/help desk as well as previous leadership experience is a must. Experience managing IT vendors and problem management. Excellent communication, problem-solving, and analytical skills....

Service Desk Manager - IT Support & Service Delivery

Balance Recruitment

Sydney, NSW

Leading the IT Service Desk team. driving the adoption of ITSM and ITIL practices, aimed at enhancing IT Service Delivery and support capabilities. leading the implementation of Helpdesk Standards. reconfiguring the Service Desk t...

Leasing Consultant/Front Desk Manager

Lj Hooker Network

Gosford, NSW

We are seeking the right person to join our energetic team at LJ Hooker Gosford as a Leasing Consultant/Front Desk Manager within our Property Management department.Does this describe you?Current drivers licenceThe ability to work...

Service Desk Manager

Australian Digital Health Agency

Sydney, NSW

$111,611 - $127,294 a year

Develop, manage and maintain Service Desk processes, procedures and documentation. Responsible for day-to-day management, resource planning and work allocation of the Service Desk to meet agreed Service Levels. Ensures Service Des...

Transport & Service Desk Manager

Vontier Corporation

Sydney, NSW

Lead and manage the Service Desk team to deliver outstanding phone and email support to our clients. Oversee all technical support activities and systems, ensuring accuracy and timeliness. Drive continuous improvement initiatives...

Service Desk Manager

The Recruitment Company

Sydney, NSW

Manage the delivery of support to internal and external stakeholders to agreed Service Levels. Identify trends and advise Head of IT Operations of emergent problems. Report on Service Levels, identifying trends and areas for impro...

Service Desk Manager

Steadfast Group

Sydney, NSW

Ensuring that all processes used by the Service Desk are thoroughly documented, consistently audited, and regularly improved.. Coordinating and managing all relevant stakeholders, including the support desk team, customers, and o...

Deal Desk Manager - APJC

Cloudflare

Sydney, NSW

Evangelizing the global pricing and business practices of Cloudflares' Enterprise offerings. Supporting the APJC sales team in structuring, reviewing, and approving strategic deals, including bid management across the Quote to Cas...

FRONT DESK MANAGER - FULLTIME

Private Advertiser

Haberfield, NSW

Ensure self and staff display professional, friendly and helpful service to all guests. Help Hotel Manager to enforce hotel policies and procedures and provide guidance to staff. Oversee the day-to day operations of housekeeping,...

Service Desk and Delivery Manager

Mission Australia

Sydney, NSW

Permanent

Full Time, Permanent Role. Location: Sydney, with Work from Home Options! Make a meaningful difference to the lives of Australians in need. Manage the overall Service Desk activities, providing superior customer service experience...

Client Service Help Desk - FinTech - Wealth Management/ Stockbroking

Anton Murray Consulting

Sydney, NSW

Develop a deep understanding of assigned clients including key clients and their requirements. Develop strong relationships with advisors and key personnel. In conjunction with the sales team,meet with clients from time to time i...

Manager Technology Service Desk

Atlamgroup

Orange, NSW

Manager Technology Service Desk Apply now Job no: 534565 Work type: Ongoing full-time Location: Orange Categories: Help Desk/Support Services, Management and Supervision Do you want your work to make a difference for NSW? About Yo...

Client Service Help Desk - FinTech - Wealth Management/ Stockbroking

Anton Murray Consulting

Sydney, NSW

SydneyWealth ManagementPermanentOur client is a leading ASX listed FinTech firm servicing the stockbroking and wealth management industry with their automated operations technology.They are rapidly growing with a strong pipeline o...

Manager Technology Service Desk

Atlamgroup

Orange, NSW

Manager Technology Service Desk Apply now Job no: 534565 Work type: Ongoing full-time Location: Orange Categories: Help Desk/Support Services, Management and Supervision Do you want your work to make a difference for NSW? About Yo...

Information Management Help Desk Officer

Atlamgroup

Sydney, NSW

We are looking for a highly motivated Information Management Help Desk Officer to join our client, a leading local government authority in Western Sydney. This is an exciting opportunity to make a real difference by providing exce...

Information Management Help Desk Officer

Public Sector People

New South Wales

Providing user support and guidance on the Council's EDMS (HPE CM9). Troubleshooting system issues and resolving user enquiries efficiently. Contributing to business development and improvement initiatives to enhance the user expe...

Front Desk Customer Service / Office Manager

Pac Trading

Camellia, NSW

Greeting Customers who arrive to pick up orders in-person or who make enquiries - professional demeanour and positive, can-do attitude are key! Demonstrate excellence in communication and organisation to liaise between different o...