Desk jobs in The Rocks, NSW

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SERVICE DESK TECHNICIAN

About the RoleLocation- On-site at our Sydney, Australia officeWhat Youll be DoingManage Tier 1 Service Desk ticket queues including:Ticket triageEnsuring tickets are properly diagnosed and resolved within our SLAContribute to up...

Company	Ninjaone
Address	Sydney, NSW
Category	Customer Service
Salary	Permanent
Date Posted	31 minutes ago See detail

Service Desk Technician New

Ninjaone

Sydney, NSW

Permanent

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View all - jobs in Sydney, NSW

Service Desk Technical Analyst

Datamesh Group

Barangaroo, NSW

Assist in managing Level 2 tickets within the Service Desk team. Triage and assess reported issues to accurately determine impact and criticality. Communicate, escalate, and manage issues through to resolution while maintaining cl...

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View all - jobs in Barangaroo, NSW

Service Desk Technical Analyst

Datamesh Group

Barangaroo, NSW

*What youll be responsible for**. Assist in managing Level 2 tickets within the Service Desk team. Triage and assess reported issues to accurately determine impact and criticality. Communicate, escalate, and manage issues through...

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View all - jobs in Barangaroo, NSW

Service Desk Analyst - Level 2

Helia Insurance Pty Limited

North Sydney, NSW

Working as part of a growing team. Performing operational tasks such as running daily checklists and monitoring service status. Identifying, troubleshooting, and resolving or escalating issues as they arise. Managing deployment of...

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School ITS Officer (Service Desk)

Sydney Catholic Schools

Sydney, NSW

providing on-site technical support in relation to end-user computing, data network, audio visual, and IT systems issues in accordance with Service Level Agreements. participating in the deployment of various ICT projects. configu...

2 days ago seen See more...

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Service Desk Engineer - Sydney Northern Beaches

Nexon

Sydney, NSW

Serve as the first point of contact for customers seeking assistance. Perform remote and on-site troubleshooting through diagnostic techniques and pertinent questions. Determine the best solution based on the issue and details pr...

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Government desk work model

Sb Recruitment

The Rocks, NSW

Utilising various sourcing methods, including job boards, social media, and networking, to identify potential candidates. Conducting initial screenings and interviews to assess candidate suitability. Maintaining and updating the c...

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Service Desk Technician

Ninjaone, Llc

Sydney, NSW

Manage Tier 1 Service Desk ticket queues including:. Ticket triage. Ensuring tickets are properly diagnosed and resolved within our SLA. Contribute to updating internal knowledge base articles. Ensure processes and procedures are...

3 days ago seen See more...

View all - jobs in Sydney, NSW

Service Desk Technical Lead / Customer Account Manager

Ibc Recruitment

Sydney, NSW

Build and maintain relationships with clients to understand their business and align technology solutions with their needs. Assist clients in developing and progressing a technology roadmap that aligns with their business objectiv...

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Senior Service Desk Technician | Help Desk Support, 6 month contract

Northbridge Recruitment

Sydney, NSW

4+ years experience in Desktop Support. Experience working with Google and MS products. ITIL certification and working knowledge of ITIL Processes. Identify and mitigate any risks to Desktop support services. Provide input to repo...

4 days ago seen See more...

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Team Leader - Bell Desk

Park Hyatt

Sydney, NSW

Assists the Front Office Management Team in efficiently managing the department according to the established concept statement providing a courteous, professional, efficient and flexible service at all times. Ensures that all Fron...

4 days ago seen See more...

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Team Leader – Bell Desk

Park Hyatt

Sydney, NSW

Verifies arrival and departure details and arranges luggage handling and transporting transportation,. Assists to direct traffic in the hotel's driveway,. Handles guest enquiries in a courteous and efficient manner,. Assists to...

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Bell Attendant - Bell Desk

Park Hyatt

Sydney, NSW

Verifies arrival and departure details and arranges luggage handling and transportation and other services requested by guests. Directs guests and visitors to any of the Hotels facilities. Escorts guests to their rooms, explainin...

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Service Officer Service Desk

Indigeco Pty Ltd

Sydney, NSW

Provide phone support and advice on SAP Finance/payroll matters. Promote, support, and guide clients in utilizing self-service options. Follow established procedures and log incidents/requests using ServiceNOW. Deliver exceptional...

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Service Officer Service Desk

Indigeco Pty Ltd

Sydney, NSW

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Service Desk Support Engineer L1-1.5

Ibc Recruitment

Sydney, NSW

Assist the Service Desk and manage customer expectations. Provide technical assistance via phone and email. Travel to customer sites for technical support. Respond to escalations as needed. Fulfill service requests within SLAs. Pa...

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Service Desk Engineer

Limelight People

Sydney, NSW

Provide technical assistance for our customers over the phone and email. Travel to customer sites to provide technical support. Responding to escalations from the team when required. Fulfil Service Requests within SLAs. Participat...

4 days ago seen

Service Desk Analyst - Hybrid WFH role

Secure Agility

Sydney, NSW

Windows 10 & O365 support. Windows Server 2008-2020support (provisioning accounts, basic troubleshooting). Exchange 2010-2019 & Onlinesupport (mailbox creation, permissions, message tracking) . Firewall security (triage the c...

4 days ago seen

Senior Support Desk Technician

Fusion Technology Solutions

Sydney, NSW

You are an IT professional with at least 3-4 years of experience in technical support roles, preferably in a support or service desk environment. You have a current drivers license and reside in Australia with the required work s...

7 days ago seen See more...

View all - jobs in Sydney, NSW

Student Support and Front Desk Officer

Idp Education

Sydney, NSW

Be the face of our office, welcome and greet students, attending to their queries and follow through on enquiries and applications. Ensure the smooth and efficient processing of student applications and invoices via relevant syste...

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Application Support - Service Desk Analyst

Thomax Technology

Sydney, NSW

Up to 6 weeks of Annual Leave. Rapid career development and ongoing learning opportunities. Company bonus/incentive. Employee referral scheme. Flexible/ hybrid working arrangements. Volunteer paid time off to make an impact outsid...

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Senior Service Desk Technician | Help Desk Support, 6 month contract

Northbridge It Recruitment Propr

Sydney, NSW

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L2 Service Desk Engineer

Launch Recruitment

Sydney, NSW

2-4 years experience as L2 Service Desk Engineer (also willing to look after some L1 tasks). Experience supporting hybrid setup (data centre and cloud), Windows O365, SharePoint, Dell Hardware, Ios, various ticketing & phone syste...

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Service Desk Team Lead

Kbr

Sydney, NSW

Manage the daily operation of the Service Desk team, ensuring that all service requests are handled efficiently, in accordance with agreed timeframes and the ITIL Framework.. Provide an escalation point to team members for resolut...

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IT Service Desk Analyst

Unsw College

Kensington, NSW

We are responsible for our own awesome work culture.Who are you?You have previous experience providing quality IT and AV equipment support, excellent communication and teamwork skills, great telephone manner, and a solid understan...

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Service desk analyst -Level 2

The Recruitment Company

Sydney, NSW

Manage the desktop support queue via ServiceNow, ensuring timely issue resolution. Troubleshoot and resolve hardware and software issues for desktops, laptops, and peripherals. Provide AV support for Client Services Floors and mee...

2 weeks ago seen See more...

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IT Service Desk Specialist

Stan Entertainment

North Sydney, NSW

Receive, record and resolve IT infrastructure problems to support productivity. Provide timely & effective support for all IT systems. Monitor and escalate calls to ensure resolution to agreed SLA. Ensure effective, regular and ti...

4 days ago seen

Service Desk Team Lead

Uts College

Ultimo, NSW

Meeting service level agreements (SLAs) of answering calls within agreed timeframes by the Service Desk. Meeting SLAs of resolving incidents with agreed timeframes. Ensuring agreed timelines for resolution of aged incidents. Trac...

2 weeks ago seen See more...

View all - jobs in Ultimo, NSW

Service Desk Team Leader

Uts College

Sydney, NSW

Degree qualifications (postgraduate desired) in Information Technology or related field / ITIL v4 Accreditation / Technical accreditations (HDAA or other). Previous experience working in an ITSM environment (Incident, Change & Pro...

Desk jobs in The Rocks, NSW

SERVICE DESK TECHNICIAN

Service Desk Technician New

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