It Service Desk Manager jobs in New South Wales
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IT SERVICE MANAGER
Define and implement IT service management strategies, policies, and procedures to ensure alignment with business objectives and ITIL best practices. Establish service level agreements (SLAs), key performance indicators (KPIs), an...
| Company | Downer Group |
|---|---|
| Address | North Ryde, NSW |
| Category | IT |
| Salary | Permanent |
| Date Posted | a month ago See detail |
IT Service Manager
Downer Group
North Ryde, NSW
Permanent
Define and implement IT service management strategies, policies, and procedures to ensure alignment with business objectives and ITIL best practices. Establish service level agreements (SLAs), key performance indicators (KPIs), an...
a month ago seen See more...
- View all Downer Group jobs - jobs in North Ryde, NSW
Service Desk Manager
Downer Group
North Ryde, NSW
Permanent
Lead and manage the Service Desk team, including hiring, training, coaching, and performance management of Service Desk analysts to ensure a high-performing and motivated team. Establish and maintain Service Desk processes, proced...
a month ago seen See more...
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IT Service Desk Specialist
Nine For Brands
North Sydney, NSW
Receive, record and resolve IT infrastructure problems to support productivity. Provide timely & effective support for all IT systems. Monitor and escalate calls to ensure resolution to agreed SLA. Ensure effective, regular and ti...
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IT Service Desk Analyst Read more
Atlamgroup
Sydney, NSW
We are currently delivering some of Australias most exciting projects across the transport, building construction, defence, airports, mining, civil and social infrastructure sectors. Laing ORourke is committed to becoming the re...
2 months ago seen See more...
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It service desk
Northbridge Recruitment
Sydney, NSW
Duration: 12 Months with strong potential extension. Pay Rate: AUD $ 45 per hour + super. Location: Sydney CBD - Hybrid (2-3 days onsite weekly). Provide high-quality technical support for Windows 10, Microsoft 365, hardware, soft...
2 months ago seen See more...
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IT Service Desk Analyst
Laing O'rourke
Sydney, NSW
494384 Sydney, NSW, Australia Information Technology Full time Closing on: May 13 2024 Microsoft Active Directory. Microsoft Exchange. Cisco Call Manage UCM. ServiceNow. Microsoft Intune. Excellent communication skills over the p...
2 months ago seen See more...
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IT Service Desk Coordinator
Grace Worldwide
Seven Hills, NSW
Act as the primary point of contact for all incidents and requests. Provide first and second line technical support on a wide range of technologies and systems via phone, email and face to face. Resolving incoming support incident...
2 months ago seen See more...
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IT Service Management Specialist
Toll Group
Sydney, NSW
Permanent
If you're ready to make an impact and drive change, apply now and become a part of Toll Technology!Lead the design and validation of performance measures reporting, ensuring accuracy and driving insights that shape our strategic d...
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IT Service Management Specialist
Toll Group
New South Wales
Lead the design and validation of performance measures reporting, ensuring accuracy and driving insights that shape our strategic direction.. Take ownership of tracking Toll service metrics, spearheading continuous improvement eff...
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Senior it service desk officer
Workforce Australia For Individuals
Sydney, NSW
You will be responsible for resolving complex technical issues, troubleshooting software and hardware problems, and escalating issues as needed.. Deploy and decommission ICT solutions, such as telephony, AV and end user computing....
2 months ago seen See more...
Senior IT service Desk Officer
Hays Recruitment
Sydney, NSW
Build and maintain key relationships with users, technical staff and stakeholders to determine and resolve issues. Proven experience providing level 2- Level 3 IT support, facilitating the resolution of escalated issues, promoting...
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IT Service Desk Analyst
Inchcape Shipping Services
St Leonards, NSW
To provide first and second tier customer support; managing customer expectations in a satisfactory and consistent manner. Through the use of various productivity tools and a disciplined approach to problem/fault diagnosis, help c...
2 months ago seen See more...
IT Service Desk Officer | Hybrid Work from Home Role
Precision It
North Sydney, NSW
Office 365. Cloud services. Networking. Security & Firewalls. Strong written and verbal communication skills with high-level attention to detail. Customer-focused ensuring client confidence in the support team and the business. Ab...
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Service Desk Manager
Australian Digital Health Agency
Sydney, NSW
$111,611 - $127,294 a year
Develop, manage and maintain Service Desk processes, procedures and documentation. Responsible for day-to-day management, resource planning and work allocation of the Service Desk to meet agreed Service Levels. Ensures Service Des...
2 months ago seen See more...
Senior IT service Desk Officer
Hays | Technology
Sydney, NSW
Attractive Hourly Rates
You will be responsible for resolving complex technical issues, troubleshooting software and hardware problems, and escalating issues as needed.. Deploy and decommission ICT solutions, such as telephony, AV and end user computing....
2 months ago seen See more...
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Transport & Service Desk Manager
Vontier Corporation
Sydney, NSW
Lead and manage the Service Desk team to deliver outstanding phone and email support to our clients. Oversee all technical support activities and systems, ensuring accuracy and timeliness. Drive continuous improvement initiatives...
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One IT - Service Transition manager (operational readiness)Flexible
Wsp
Sydney, NSW
Create awareness and ensure engagement between the IT Project Management Office and the Front Line Services Hub organisations, this includes IT Partners and other 3rd parties working as part of the Hub operation.. Work within t...
4 weeks ago seen See more...
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IT Service Delivery Manager
Bluefin Resources
Sydney, NSW
Manage the enhancement of the Service Desk Platform (Manage Engine). Manage the consistent use of agreed tools and methods to address and resolve user identified issues and problems in line with service level agreements. Manage an...
a month ago seen See more...
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Service Desk Coordinator - IT
Grace Worldwide
Seven Hills, NSW
Act as the primary point of contact for all incidents and requests. Provide first and second line technical support on a wide range of technologies and systems via phone, email and face to face. Resolving incoming support incident...
2 months ago seen See more...
- View all Grace Worldwide jobs - jobs in Seven Hills, NSW
Service Desk and Delivery Manager
Mission Australia
Sydney, NSW
Permanent
Full Time, Permanent Role. Location: Sydney, with Work from Home Options! Make a meaningful difference to the lives of Australians in need. Manage the overall Service Desk activities, providing superior customer service experience...
2 months ago seen See more...
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IT Support / Service Desk Engineer
Soma
Sydney, NSW
Work from home. Great progression and advancement opportunities! An AWESOME remuneration package. Extensive Desktop Support in an AD environment (Office / Client Applications). Microsoft 365 Administration. Microsoft Azure Adminis...
2 months ago seen See more...
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IT Service Delivery Manager
Australian Military Bank
Sydney, NSW
Deliver quality customer-focused support services in line with agreed services and SLA's. Manage the enhancement of the Service Desk Platform (Manage Engine). Ensure consistent use of agreed tools and methods to address and resolv...
2 months ago seen See more...
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Product Manager - IT Shared Services
The Star Entertainment Group
Sydney, NSW
Permanent
Develop and implement product strategies consistent with company vision. Work closely with key stakeholders to collaboratively develop and deliver the product roadmap. Build, develop and lead an agile, cross functional team and ma...
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IT Portfolio Manager - Financial Services
Dei Tech Solutions
Sydney, NSW
Lead the development and execution of the IT portfolio management strategy in alignment with the company's overall objectives. Collaborate with key stakeholders to prioritise IT projects based on business needs, resource availabil...
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IT Infrastructure and Service Delivery Manager
Hearing Australia
Bronte, NSW
Permanent full time Leadership opportunity to identify and drive innovation, manage and lead change, mentor and develop staff in our IT team Hybrid work arrangement based in our office at Macquarie University and work from h...
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- View all Hearing Australia jobs - jobs in Bronte, NSW
IT Portfolio Manager - Financial Services
Eagna Consulting
Sydney, NSW
$180,000 - $180,000 a year
Lead the development and execution of the IT portfolio management strategy in alignment with the company's overall objectives. Collaborate with key stakeholders to prioritise IT projects based on business needs, resource availabil...
2 months ago seen See more...
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IT Portfolio Manager - Financial Services
Eagna Consulting
Sydney, NSW
Up to $180k depending on experience
Lead the development and execution of the IT portfolio management strategy in alignment with the company's overall objectives. Collaborate with key stakeholders to prioritise IT projects based on business needs, resource availabil...
2 months ago seen See more...
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IT Infrastructure and Service Delivery Manager
Hearing Australia
New South Wales
Permanent
Permanent full time. Leadership opportunity to identify and drive innovation, manage and lead change, mentor and develop staff in our IT team. Hybrid work arrangement based in our office at Macquarie University and work from hom...
2 months ago seen See more...
- View all Hearing Australia jobs - jobs in New South Wales
Manager - IT Support & Service Delivery
Balance Recruitment
Sydney, NSW
driving the adoption of ITSM and ITIL practices, aimed at enhancing IT Service Delivery and support capabilities. leading the implementation of Helpdesk Standards. reconfiguring the Service Desk tool. establishing Technical Change...
2 months ago seen See more...
- View all Balance Recruitment jobs - jobs in Sydney, NSW
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