It Service Desk Manager jobs
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IT SERVICE DESK MANAGER
Lead and manage the IT support services desk team, including hiring, training, and performance management. Oversee the day-to-day operations of the support services desk, ensuring timely response and resolution of technical issues...
| Company | I2 Management Pty Ltd |
|---|---|
| Address | Melbourne, VIC |
| Category | IT |
| Job type | Full time |
| Date Posted | 2 weeks ago See detail |
IT Service Desk Manager
I2 Management Pty Ltd
Melbourne, VIC
Lead and manage the IT support services desk team, including hiring, training, and performance management. Oversee the day-to-day operations of the support services desk, ensuring timely response and resolution of technical issues...
2 weeks ago seen See more...
- View all I2 Management Pty Ltd jobs - jobs in Melbourne, VIC
IT Service Desk Manager & Delivery Lead (On-site)
Police Bank
Surry Hills, NSW
Extensive experience in managing a busy service/help desk as well as previous leadership experience is a must. Experience managing IT vendors and problem management. Excellent communication, problem-solving, and analytical skills....
2 weeks ago seen See more...
- View all Police Bank jobs - jobs in Surry Hills, NSW
Service Desk Manager - IT Support & Service Delivery
Balance Recruitment
Sydney, NSW
Permanent
Private School environment. Permanent role. Inner west suburb -near train station. Leading the IT Service Desk team. driving the adoption of ITSM and ITIL practices, aimed at enhancing IT Service Delivery and support capabilities....
a week ago seen See more...
- View all Balance Recruitment jobs - jobs in Sydney, NSW
IT Service Desk Manager
Nous Group
Melbourne, VIC
Coach and lead the IT Service Desk team based across Melbourne, Sydney and Toronto Canada to deliver exceptional service and develop professionally. Act as the key escalation point for process, service and technical questions and...
2 months ago seen See more...
- View all Nous Group jobs - jobs in Melbourne, VIC
IT Service Desk Support Officer (Multiple Opportunities) - APS Level 4 New
Attorney-General's Department
Canberra, ACT
$74,679-81,085 per year
Ongoing. Salary: $74 679 to $81 085 plus 15.4% superannuation. Canberra, ACT. Provide a superior client-focused information and technology support service to clients in all areas of the department and the minister's office. Log, r...
17 hours ago seen See more...
Service Desk Manager - IT Support & Service Delivery
Balance Recruitment
Sydney, NSW
Leading the IT Service Desk team. driving the adoption of ITSM and ITIL practices, aimed at enhancing IT Service Delivery and support capabilities. leading the implementation of Helpdesk Standards. reconfiguring the Service Desk t...
2 weeks ago seen See more...
- View all Balance Recruitment jobs - jobs in Sydney, NSW
Service Desk Manager
Lagardère Awpl
Sydney, NSW
Permanent
Drive the Service Desk function, incident management, service knowledge management and the service catalogue. Promote a constructive and customer-focused team. Manage and monitor performance, quality, and completeness of work with...
4 days ago seen See more...
- View all Lagardère Awpl jobs - jobs in Sydney, NSW
IT Service Manager
Downer Group
North Ryde, NSW
Permanent
Define and implement IT service management strategies, policies, and procedures to ensure alignment with business objectives and ITIL best practices. Establish service level agreements (SLAs), key performance indicators (KPIs), an...
7 days ago seen See more...
- View all Downer Group jobs - jobs in North Ryde, NSW
Service Desk Manager, IT Service Operations and Management
Australian Electoral Commission
Australia
Permanent
Knowledge and experience in the development, implementation, evaluation and Management of the provision of ICT helpdesk/support services to clients. Knowledge and experience in successfully setting priorities and delivering qualit...
2 months ago seen See more...
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Service Desk Manager, IT Service Operations and Management
Australian Electoral Commission
Canberra, ACT
$87,635 - $98,223 a year
Knowledge and experience in the development, implementation, evaluation and Management of the provision of ICT helpdesk/support services to clients. Knowledge and experience in successfully setting priorities and delivering qualit...
2 months ago seen See more...
Service Desk Manager
Downer Group
North Ryde, NSW
Permanent
Lead and manage the Service Desk team, including hiring, training, coaching, and performance management of Service Desk analysts to ensure a high-performing and motivated team. Establish and maintain Service Desk processes, proced...
a week ago seen See more...
- View all Downer Group jobs - jobs in North Ryde, NSW
Service Desk Manager
Unisys
Canberra, ACT
Permanent
Managing employees who obtain information from services requester, log information into the proper call management system, and provide information relevant to the call and services provider. Manage employees who deliver remote har...
a week ago seen See more...
- View all Unisys jobs - jobs in Canberra, ACT
Service Desk Team Lead | Managed IT Services
Managed It Pty Ltd
Osborne Park, WA
$105,000 - $120,000 a year
Lead and manage the Service Desk Team, providing direction and support to ensure high-quality service delivery. Implement and manage service delivery processes in alignment with ITIL best practices, focusing on incident management...
a month ago seen See more...
- View all Managed It Pty Ltd jobs - jobs in Osborne Park, WA
Manager, Service Delivery & IT Operations
Paxus
Adelaide, SA
$134,290-154,290 per year
Ensure the secure and effective operation of all computing systems, applications, and infrastructure. Manage cost-effectiveness through diligent monitoring and strategic vendor partnerships,. Uphold the security of IT systems thro...
7 days ago seen See more...
- View all Paxus jobs - jobs in Adelaide, SA
Product Manager - IT Shared Services
The Star Entertainment Group
Sydney, NSW
Permanent
Develop and implement product strategies consistent with company vision. Work closely with key stakeholders to collaboratively develop and deliver the product roadmap. Build, develop and lead an agile, cross functional team and ma...
7 days ago seen See more...
Service Desk Analyst (IT) ? 6 Months
Atlamgroup
Murdoch, WA
Come join us at Perth's most digitally advanced Hospital, where you can bring your passion for helping people to make a direct and positive impact to your community. The Serco ICT Digital Team at Fiona Stanley Hospital We are a d...
a week ago seen See more...
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IT Service Desk Specialist
Nine For Brands
North Sydney, NSW
Receive, record and resolve IT infrastructure problems to support productivity. Provide timely & effective support for all IT systems. Monitor and escalate calls to ensure resolution to agreed SLA. Ensure effective, regular and ti...
2 weeks ago seen See more...
- View all Nine For Brands jobs - jobs in North Sydney, NSW
IT Services Manager
Granite Consulting
Melbourne, VIC
$170,000 - $170,000 a year
Direct the operations and maintenance programs of the organization's IT systems, mission critical IT infrastructure, Cloud services and network infrastructure. Establish and maintain (best practice based) operational procedures, p...
2 weeks ago seen See more...
- View all Granite Consulting jobs - jobs in Melbourne, VIC
Service Desk Manager
Bakers Delight Head Office
Camberwell, VIC
Leading and mentoring a team, to develop their skills and broaden their range of knowledge. Ensure technical Service Desk guidelines and procedures are up to date and followed. Providing seamless technical support to all customers...
2 weeks ago seen See more...
IT Service Desk Team Lead
Six Degrees Executive
Brisbane, QLD
$105,977 - $113,167 a year
Lead and manage the IT Service Desk team to ensure timely, effective, and client-focused services. Support your team through change, fostering a high-performing culture with a strong client focus. Monitor and manage the Service De...
2 weeks ago seen See more...
- View all Six Degrees Executive jobs - jobs in Brisbane, QLD
IT Service Desk Analyst Read more
Atlamgroup
Sydney, NSW
We are currently delivering some of Australias most exciting projects across the transport, building construction, defence, airports, mining, civil and social infrastructure sectors. Laing ORourke is committed to becoming the re...
2 weeks ago seen See more...
- View all Atlamgroup jobs - jobs in Sydney, NSW
It service desk
Northbridge Recruitment
Sydney, NSW
Duration: 12 Months with strong potential extension. Pay Rate: AUD $ 45 per hour + super. Location: Sydney CBD - Hybrid (2-3 days onsite weekly). Provide high-quality technical support for Windows 10, Microsoft 365, hardware, soft...
2 weeks ago seen See more...
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Technical Support Engineer - IT Service Desk
Cbus Super
Melbourne, VIC
Tertiary qualifications in IT or a related discipline, or alternatively industry qualifications (Microsoft, Cisco etc). At least 3 years experience working in an IT function primarily dealing with customer support, and/or basic...
2 weeks ago seen See more...
- View all Cbus Super jobs - jobs in Melbourne, VIC
IT Service Desk Officer
Healthscope
Victoria
Permanent Full Time Position Friendly and supportive work cultureAre you looking for a rewarding career that allows you to combine your professional skill and passion for delivering excellent customer service to...
2 weeks ago seen See more...
- View all Healthscope jobs - jobs in Victoria
IT Service Desk Officer
Healthscope
Melbourne, VIC
Permanent Full Time Position Friendly and supportive work cultureAre you looking for a rewarding career that allows you to combine your professional skill and passion for delivering excellent customer service to people? Our tea...
2 weeks ago seen See more...
- View all Healthscope jobs - jobs in Melbourne, VIC
IT Service Desk Analyst
Professional Search Group
Perth, WA
$65,000 - $70,000 a year
Minimum 12 months experience working in a Desktop Support role. IT troubleshooting experience. Experience with a ticketing system. Excellent knowledge of Windows Desktop Environments. Knowledge of MS Exchange and Active Directory....
2 weeks ago seen See more...
- View all Professional Search Group jobs - jobs in Perth, WA
IT Service Desk Analyst
Laing O'rourke
Sydney, NSW
494384 Sydney, NSW, Australia Information Technology Full time Closing on: May 13 2024 Microsoft Active Directory. Microsoft Exchange. Cisco Call Manage UCM. ServiceNow. Microsoft Intune. Excellent communication skills over the p...
2 weeks ago seen See more...
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IT Service Management & ServiceNow Experts
Thinkstream
Canberra, ACT
Proven experience with ITSM and/or ServiceNow platforms. Experience in multiple disciplines of Service Management. Strong understanding of ITIL principles. Ability to effectively communicate with clients and stakeholders. An under...
2 weeks ago seen See more...
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IT Service Desk Technician
St Paul's School
Queensland
$82,395 - $93,951 a year
Relevant qualification (e.g. Certificate / Diploma in ICT, ITIL Certification to intermediate level). Demonstrated experience providing Tier 1 and Tier 2 technical service and support within an ICT setting. Demonstrated working k...
2 weeks ago seen See more...
- View all St Paul's School jobs - jobs in Queensland
IT Service Manager
Toll Group
Melbourne, VIC
Ownership of local Infrastructure and related services across respective sites. Foster strong client relationships with the business and sites, acting as the primary point of contact for site infrastructure service-related matters...
2 weeks ago seen See more...
- View all Toll Group jobs - jobs in Melbourne, VIC
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