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Manager Customer Experience jobs in Prahran, VIC

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PRODUCT MANAGER - CUSTOMER EXPERIENCE

Develop a deep understanding of the competition, buyer personas, channel and industry trends to influence product, development and Go-To-Market decisions. Drive revenue and service excellence as well as controlling costs while bri...

CompanyEmployment Hero
AddressMelbourne, VIC
CategoryCustomer Service
Date Posted 2 weeks ago See detail

Product Manager - Customer Experience

Employment Hero

Melbourne, VIC

Develop a deep understanding of the competition, buyer personas, channel and industry trends to influence product, development and Go-To-Market decisions. Drive revenue and service excellence as well as controlling costs while bri...

2 weeks ago seen See more...

Customer Banking Manager - Service Centre - Murtoa New

Commonwealth Bank Of Australia

Melbourne, VIC

Part Time position based in Murtoa - 25 hours per week. Monday - Friday: 9.00am - 2.00pm....

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Customer Service Manager New

Whale Logistics

Melbourne, VIC

Lead and manage the Customer Service team to deliver exceptional service to our clients. Develop and implement Customer Service strategies to enhance customer satisfaction and retention. Liaise with Shipping Line Procurement teams...

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Customer Experience Manager

Aaron Sansoni Group

South Melbourne, VIC

We are a fast paced, constantly evolving business and we know that it takes a certain kind of person to succeed at ASG. - Time Management, Stress Intolerance & Initiative.- Technical Skills -CRM and Social Media- Teamwork- This po...

4 weeks ago seen See more...

General Manager Customer and Community Experience

Suncare Community Services

Melbourne, VIC

Develop, implement, and fine-tune a comprehensive Customer Experience Strategy as an industry leader promoting Suncare to be a customers first choice for services. Collaborate with cross-functional teams, leading the discovery an...

2 months ago seen See more...

Customer Experience Agent

Glen Eira City Council

Melbourne, VIC

Permanent

Be part of a small team that does BIG things! Provide exceptional Customer Experience to the Glen Eira community. Multiple Part time positions available - full time positions considered. $34.60 - $37.01 (dependent on experience) p...

6 days ago seen See more...

Wholesale Customer Experience

Skechers

Richmond, VIC

Permanent

Be the first point of contact for customer enquiries via Zendesk and phone calls. Be a data entry wizard with high accuracy as entering our customer orders is a significant part of the role. Run and action EDI (electronic data int...

2 weeks ago seen See more...

Customer Experience Partner

Domain Group

Melbourne, VIC

Open Minds, Open Doors. Have Adventures. Leap, Grow, Repeat. Passion is Contagious. Proven experience working in a customer success focused role. Exposure to working with technology and SaaS platforms and an interest in learning m...

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Employee Experience Manager

Beensortd

Melbourne, VIC

$90,000 per year

Smart, well-spoken and commercially savvy. Goal-focused, determined, with tons of personal grit. Someone with presence and an opinion - while not dominant. A natural with people who also knows when to focus on the task at hand. A...

5 days ago seen See more...

Experienced Site Manager (Residential)

Hone Built Pty Ltd

Cremorne, VIC

Are a reliable team player. Have great attention to detail. Are accountable for your decisions/actions. Are respectful of all stakeholders. Are committed to personal growth. Take great pride in your work. Have a passion for sustai...

2 weeks ago seen See more...

Customer Experience Executive

St John Ambulance Vic

Melbourne, VIC

Tailor customised First Aid Service quotations and process bookings following assessment of clients' event profiles and risks. Manage Event Health Services calendar of client events. Increase business contacts within portfolio. Co...

2 weeks ago seen See more...

Senior Delivery Manager - Customer Platform

Myob

Melbourne, VIC

They've taken our legacy success and transformed it into an extraordinary SaaS platform to support SME and Enterprise businesses in ways they never knew they needed. - Experience in leveraging vendor relationships - Experience in...

2 weeks ago seen See more...

Customer Service Manager

Careerhouse

Armadale, VIC

Here are Careerhouse, we carefully select and partner with industry leading educators and learning institutions to provide relevant, practical and interactive courses. This role will play a crucial partin driving revenue growth b...

2 weeks ago seen See more...

Technical Customer Service Helpdesk Manager (Payments)

Quest Payment Systems

Hawthorn, VIC

Build great working relationships with your team, be a positive mentor and have honest conversations when needed. Drive a performance culture within your team. Be the point of escalation, always willing to step in with a particula...

2 weeks ago seen See more...

Investment Analyst with Manager Research Experience

Mutual Trust

Melbourne, VIC

Conduct thorough analyses of investment opportunities, establish their credibility and craft compelling narratives. Monitor and report on listed and unlisted managed funds. Conduct asset class and market research/analysis to suppo...

2 weeks ago seen See more...

Customer Connections Manager

Citipower And Powercor

Melbourne, VIC

Previous solid working experience in the power industry areas of connection, design and/or construction / operations. Solid previous experience in customer service, managing and leading a team in a complex environment. Strong comm...

2 weeks ago seen See more...

Head of Customer Base Management - Retail

Vocus

Melbourne, VIC

Set the vision and strategic direction for Vocus Consumer Customer Base Management Approach to increase customer multi-product holdings and improve customer retention developing best in class customer lifecycle strategies to p...

2 weeks ago seen See more...

Experienced NDIS Intake / Compliance Manager

Incare Health Services Australia Pty Ltd

Melbourne, VIC

Building rapport with participants, overseeing participants intake, compliance, to fulfil each individual's support needs.. Managing our core business needs with regards to our workforce and compliance needs. Ensure our Disabilit...

2 weeks ago seen See more...

Experienced Property Manager

Hodges Real Estate

Melbourne, VIC

Our highly efficient and fast growing agency is under pressure to cope with it's fast growing rental portfolio.If you want to work in a friendly fun filled environment where management is caring, compassionate and understanding AN...

2 weeks ago seen See more...

Customer Service Manager (B2B - SaaS)

Creditorwatch

Melbourne, VIC

Achieving agreed KPIs in Customer Service and satisfaction (NPS). Drive efficient support utilising autonomous Customer Service technologies. Implementing and performing continuous improvement initiatives to improve team efficien...

2 weeks ago seen See more...

Customer Service Manager

Pace

Melbourne, VIC

Managing the day-to-day operations of the Customer Service team. Ensuring prompt response to all customer calls, inquiries, and orders. Scheduling team members to ensure optimal coverage during peak times. Facilitating strong coll...

2 weeks ago seen See more...

Customer Relationship Manager - Melbourne

Credit Corp Group

Melbourne, VIC

Melbourne CBD location, a short walk from Southern Cross Station and local shops and eateries. Hybrid WFH flexibility for work-life balance and no weekends. Supportive training and career progression + gain a Cert III in Financial...

2 weeks ago seen See more...

Customer Success Manager

Noggin

Melbourne, VIC

You will retain and increase Noggins revenue from existing customers through effective client relationship management and business development resulting in contract renewals, increased product utilisation, upgrades, new systems,...

2 weeks ago seen See more...

Customer Success Manager

Teradata Group

Melbourne, VIC

Manage and curate existing customer relationships leveraging strong executive relationships to drive business growth, customer value, satisfaction, and retention within the assigned accounts. Develop and establish new relationship...

2 weeks ago seen See more...

Customer Success Manager - Australia

Sitetracker

Melbourne, VIC

Adept at creating and executing a success plan; with a particular focus on business outcomes or business value realization for the customer. Demonstrated experience working with mid-tier customers, ideally $500k - $700k annual con...

2 weeks ago seen See more...

Customer Relationship Project Manager - Workers Compensation

Dxc Technology

Melbourne, VIC

Permanent

Support to the key counts team. Oversea client engagement from training forums to seminars and client registrations. Cooperate with other departments to achieve business goals. Prepare and conduct presentations to external stakeho...

2 weeks ago seen See more...

Air Logistics Customer Care Manager

Kuehne & Nagel

Melbourne, VIC

To focus on customer engagement, satisfaction, retention + reactivation through high levels of servicequality, close collaboration with operational + commercial key stakeholders, along with Air Logistics management to optimize th...

2 weeks ago seen See more...

Customer Experience Coordinator

Earthwatch Institute

Carlton, VIC

You thrive in a fast-paced role and embrace change, maintaining a calm nature and logical approach when managing competing demands. Growth & advocacy a) Promote Earthwatch expeditions to increase impact & sales - Assist in the des...

2 weeks ago seen See more...

Customer Care Manager

Brand Collective

Melbourne, VIC

Lead Brand Collective's Group Customer Care team, supporting 15+ retail brands across multiple time zones and contact channels. Optimise team resources to consistently meet and exceed service level agreements (SLAs) and key perfor...

2 weeks ago seen See more...

Customer and Category Manager

Six Degrees Executive

Melbourne, VIC

Combe is at the forefront of personal care and their philosophy underpins current market-leading brands, and they are committed to launching new ones with the same ethos. As the linchpin of this sector, you'll spearhead vital acti...

2 weeks ago seen See more...

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What companies are hiring for Manager Customer Experience jobs in Victoria?

The top companies hiring now for Manager Customer Experience jobs are Woolworths Group, Dan Murphy's,

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