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Manager Customer Experience jobs in Sydney, NSW

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SENIOR MANAGER CUSTOMER EXPERIENCE DESIGN - FOR AIRLINES IN GCC

Translate the brand vision into service concepts, developing signature service initiatives to maintain the airline's position as a leading global aviation brand. Lead research-based design efforts aimed at continuous improvement o...

CompanyApt Resources
AddressSydney, NSW
CategoryCustomer Service
SalaryPermanent
Date Posted 6 days ago See detail

Senior Manager Customer Experience Design - for Airlines in GCC

Apt Resources

Sydney, NSW

Permanent

Translate the brand vision into service concepts, developing signature service initiatives to maintain the airline's position as a leading global aviation brand. Lead research-based design efforts aimed at continuous improvement o...

6 days ago seen See more...

Contiki Customer Experience and Contact Centre Manager

The Travel Corporation

Sydney, NSW

Manage the day-to-day operations of the Contact Centre, focusing on optimizing performance to maximize sales opportunities and deliver exceptional service.. Work closely with the marketing and sales teams to develop and execute s...

2 weeks ago seen See more...

Customer Experience Manager

Workfocus Australia

Sydney, NSW

Be responsible for achieving referral and revenue targets for allocated accounts via exceptional customer service and high-quality service delivery. Facilitate claims reviews to support outcomes and improve service offerings. Mana...

2 weeks ago seen See more...

Product Manager, Customer Self-Service Experience

Commonwealth Bank Of Australia

Sydney, NSW

Permanent

Youre a passionate Product Manager, driven to deliver exceptional customer outcomes. Weve transformed our ways of working to take our customer obsession to the next level. Together were delivering outstanding customer experienc...

3 weeks ago seen See more...

Customer Experience Manager

Ebos Group

Sydney, NSW

Opportunity to join a great team environment. Full Time Permanent Position. Join an ASX listed company. Current leadership experience involving the management of cross-functional teams including customer service and/or marketing....

4 weeks ago seen See more...

Customer Experience Manager

Ebos Group

Sydney, NSW

Opportunity to join a great team environment. Full Time Permanent Position. Join an ASX listed company. Current leadership experience involving the management of cross-functional teams including customer service and/or marketing....

4 weeks ago seen See more...

Program Manager, AU CX, CS, AU Customer Experience Team

Amazon

Sydney, NSW

Permanent

Manage multiple program areas - define project plans, assemble resources, manage implementation activities, track deliverables, and develop processes associated with program roll-out and ongoing support. Plan, develop and execute...

a month ago seen See more...

Quality & Customer Experience Manager

Crawford And Company

Sydney, NSW

You are a self-driven enthusiastic individual who is a problem solver by nature. You will be an excellent communicator with a passion for continuous learning and development. Youll also be a people person and can demonstrate a ca...

2 months ago seen See more...

General Manager Customer and Community Experience

Suncare Community Services

Sydney, NSW

Develop, implement, and fine-tune a comprehensive Customer Experience Strategy as an industry leader promoting Suncare to be a customers first choice for services. Collaborate with cross-functional teams, leading the discovery an...

2 months ago seen See more...

Customer Experience Manager

Miss Amara

Sydney, NSW

Ranked 56th in the Australian Financial Review (AFR) Fast 100 Growing Companies 2022. Winner, National Retail Awards - Best Retail Marketing & Best Medium Online Retailer of the Year 2023. Winner, Australia Post ORIA Awards - Best...

2 months ago seen See more...

Customer Experience Manager at Streem - Hybrid / Work From Home [14185]

Hatch People Pty Ltd

Sydney, NSW

Identifying and reporting of churn risks early and recommending intervention plans. Maintain existing tracking tools to measure performance and customer lifecycle. Support pricing recommendations and support tender preparation. De...

2 months ago seen See more...

Statewide Customer Experience Manager

Nsw Health

Sydney, NSW

$137,173-163,431 per year

Flexible work arrangements: varied start/finish times, part time work and job sharing where applicable. Hybrid working: enjoy a combination of working from home and the office. Great leave conditions: enjoy one day off each month...

2 months ago seen See more...

Customer Experience Manager (Sydney Based)

Mint Holdings

Sydney, NSW

Leading and mentoring a small team of customer support specialists. Maintaining and developing long term relationships with key clients. Working with clients to improve information flow and ensure issues are resolved to SLAs. Esca...

2 months ago seen See more...

Team Manager, Customer Relations

Allianz

Sydney, NSW

Permanent

Manage work allocation within the team and review submissions ensuring quality and compliance needs are meet. Identify, develop, and implement strategies and procedures to improve the complaint and dispute processes and undertake...

7 days ago seen

Assistant Marketing Manager, Customer Engagement

American Express

Sydney, NSW

Permanent

Develop and deliver marketing treatments to expand and elevate the product holding of existing Consumer and/or Business customers (Employee Cards [Supplementary Cards], Upgrades) through end to end campaign management which meet s...

7 days ago seen See more...

Customer Experience Manager

Streem

Surry Hills, NSW

Work with a group of 150+ dedicated, motivated, and loyal staff in Surry Hills and around Australia. Paid Parental Leave. Enjoy daily gourmet lunches prepared for all staff by our in-house chef, plus access to the constantly fille...

2 months ago seen See more...

Customer Experience Consultants - Contact Centre

Alexander Appointments

Sydney, NSW

$34 - $38 per hour + Super, depending on experience | ASAP Start. Amazing & supportive team culture | Hybrid Mascot + WFH . 6hour days between 8am-6pm Monday to Friday | Temporary with a view to go perm. Undertake outbound cus...

2 weeks ago seen See more...

Customer Experience Consultants - Contact Centre

Alexander Appointments

Sydney, NSW

$34 - $38 per hour + Super, depending on experience | ASAP Start. Amazing & supportive team culture | Hybrid Mascot + WFH . 6hour days between 8am-6pm Monday to Friday | Temporary with a view to go perm. Undertake outbound cus...

2 weeks ago seen See more...

Customer Experience/Digital Strategist - Travel

Stopgap

Sydney, NSW

Develop a deep understanding of our customers and identify targeting opportunities to drive growth and increase stickiness to our brands.. Work closely with the direct reservations team to ensure the above initiatives are resultin...

2 weeks ago seen See more...

Customer Development Manager, Independent Retail

Colgate-Palmolive

Sydney, NSW

Permanent

Building and managing successful relationships with key retailer and wholesaler stakeholders. Development of promotional strategy and action plans to close customer gaps, including post-event/promotion analysis and recommendation....

5 days ago seen

Customer Development Manager, Independent Retail

Colgate-Palmolive

Sydney, NSW

Permanent

Building and managing successful relationships with key retailer and wholesaler stakeholders. Development of promotional strategy and action plans to close customer gaps, including post-event/promotion analysis and recommendation....

5 days ago seen

Coordinator Customer Experience

Blacktown City Council

Sydney, NSW

Relevant tertiary qualifications in a related field. Extensive experience in managing and monitoring a large team in a high-volume call centre environment. Demonstrated ability in a multi skilled environment to manage own performa...

2 weeks ago seen See more...

Customer Experience Lead

Australian Bureau Of Statistics

Sydney, NSW

analyse data from these channels to provide the customers perspective. collaborate with internal partners, stakeholders and business areas to identify opportunities for improvement and measure the success of changes designed to i...

2 weeks ago seen See more...

Customer Experience Specialist

Zip Industries

Sydney, NSW

Query HandlingAddress and resolve queries, questions, and problems to ensure positive customer outcomes and experiences Collaborative Issue ResolutionCollaborate with other people or teams to resolve complex customer issues Co...

2 weeks ago seen See more...

Customer Experience Specialist

Tal

Sydney, NSW

Conduct outbound calls with customers to request updated customer contact details. Service inbound calls to update customer contact details. Understand the Project purpose and know how to handle customer questions and exceptions....

2 weeks ago seen See more...

Customer Experience Specialist

Acs

Sydney, NSW

Customer Advocacy and FeedbackAdvocate for customers by providing feedback to internal teams on how to better meet customer needs Customer Query HandlingServe as the subject matter expert for the product/service, address custome...

2 weeks ago seen See more...

Studio Manager/Customer Service Manager

Deer Ruby

Sydney, NSW

Studio Manager/Customer Service Manager to join our awesome Sydney-basedteam.Australian brand with a mission to create beautiful pieces that tell a story eachone is handmade with love by our team.Our Sydney studio is based in Ma...

2 weeks ago seen See more...

Product Manager, Customer OnBoarding

Commonwealth Bank Of Australia

Sydney, NSW

Permanent

Youre a passionate Product Manager, driven to deliver exceptional customer outcomes. Weve transformed our ways of working to take our customer obsession to the next level. Together were delivering outstanding customer experienc...

2 weeks ago seen See more...

Customer Experience/Digital Strategist - Travel

Stopgap

Sydney, NSW

$140,000-165,000 per year

This is an exciting opportunity to work for a prestigious Travel company to support their brands across CX / Digital strategies.We are looking for a data and digital specialist who is passionate about the customer journey from fir...

2 weeks ago seen See more...

Business Development Manager - New Customer Focus

Precision It

Sydney, NSW

About Us:Key Responsibilities:Identify and secure new business opportunities across various verticals including health, finance, law, and professional services.Leverage your existing contact network to introduce and promote Precis...

2 weeks ago seen See more...

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What should I search to find Manager Customer Experience jobs in Sydney, NSW?

People who searched for Manager Customer Experience jobs in Sydney, NSW also searched for Product Manager, Development Manager, Senior Marketing Manager, Commercial Finance Manager, Senior Brand Manager, Management Consultant, Assistant Property Manager, Group Manager, Senior Contract Manager, Services Manager, Security Project Manager, Client Services Account Manager, Vaccine Account Manager, Regional Finance Manager, Manager Business Analysis, . If you're getting few results, try a more general search term. If you're getting irrelevant result, try a more narrow and specific term.

Top Jobs in Sydney, NSW

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What companies are hiring for Manager Customer Experience jobs in New South Wales?

The top companies hiring now for Manager Customer Experience jobs are Commonwealth Bank of Australia,

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