Manager Customer Experience jobs in Sydney, NSW

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CUSTOMER SERVICE MANAGER

Lead and mentor a team of Customer Service representatives, providing guidance, support, and training as needed. Oversee all aspects of Customer Service operations, including order processing, inquiries, complaints, and returns, e...

CompanyI-Pharm Consulting
AddressSydney, NSW
CategoryAdministrative
Salary+ Super + Bonus
Job typePermanent
Date Posted 4 weeks ago See detail

Customer Service Manager

I-Pharm Consulting

Sydney, NSW

+ Super + Bonus

Lead and mentor a team of Customer Service representatives, providing guidance, support, and training as needed. Oversee all aspects of Customer Service operations, including order processing, inquiries, complaints, and returns, e...

EL1 Tech Lead - Customer Identity & Access Management

Peoplebank

Surry Hills, NSW

Contract

Lead the technical design and implementation of CIAM solutions, ensuring alignment with organizational goals and industry best practices. Provide guidance and technical expertise to the CIAM team, assisting in project planning and...

EL1 Customer Identity & Access Management Integration Engineer

Peoplebank

Surry Hills, NSW

Contract

Lead the design, implementation, and optimization of identity integration solutions for Customer Identity systems and platforms. Collaborate with stakeholders to gather integration requirements and translate them into effective te...

Customer Identity & Access Management Integration Engineer - IAM

Dfp Recruitment

Surry Hills, NSW

$182,000-208,000 per year

Lead the design, implementation, and optimization of identity integration solutions for Customer Identity systems and platforms. Collaborate with stakeholders to gather integration requirements and translate them into effective te...

Customer Experience Specialist

Australian Computer Society

Barangaroo, NSW

Previous customer service experience. Excellent written communication and interpersonal skills with an ability to work effectively with people at all levels of the organization, internal and external stakeholders. Ability to mult...

Customer Service Manager

Owner Inspections

North Sydney, NSW

Strategically lead and nurture a talented team of Customer Service representatives, fostering an environment of growth and learning. Develop and enforce Customer Service protocols that enhance quality and operational efficiency. M...

Work shop manager/ Customer service for prestige workshop

Vaucluse Auto Repairs

Crows Nest, NSW

Attend to customers inquires over the phone, via email or at the office. Booking customers vehicle for service and repairs as requested and with a focus on shop schedules and availability and business planning. Provide clear and...

Customer Success Manager

Best Technology Services

North Sydney, NSW

Onboard and educate our partners through process development, to ensure the partner understands how to achieve the greatest benefit from Best. Build and maintain key and cross functional relationships with partners, encouraging pe...

Customer Success Manager

Similarweb Australia Pty Ltd

Bondi Junction, NSW

The CSM brings our SaaS platform to life for the client. The CSM is the one who helps position themselves and Similarweb in the face ofthe client, as an extension to their own company. Making Similarweb an integral part of their b...

Customer Communications Manager

Tal

Sydney, NSW

Permanent

12 month opportunity. 2 years' plus experience in management of customer/mandatory communications or similar. Experience in managing communications with complex technical and regulatory requirements. Experience within Financial Se...

Customer Service Manager

I-Pharm Consulting

Sydney, NSW

Permanent

Lead and mentor a team of Customer Service representatives, providing guidance, support, and training as needed. Oversee all aspects of Customer Service operations, including order processing, inquiries, complaints, and returns, e...

Customer Advocacy - Complaints Manager

Experis

Sydney, NSW

Permanent

Responsible for investigating, managing and drafting responses to customers for IDR scam and potentially vulnerable customer complaints in compliance with RG271 and AFCA R&R scam and potentially vulnerable customer complaints in c...

Customer Operations Manager (Contact Centre)

Flexischools

Sydney, NSW

$85,000-110,000 per year

Role PurposeYou will have a unique opportunity to lead a small Customer Operations team through the implementation of the future service model. Provide ongoing coaching, support and feedback to team members to enrich their skill...

Sr Manager, Software Dev, Amazon Software Builder Experience (ASBX)

Amazon

Sydney, NSW

$176,100 per year

DESCRIPTIONKey job responsibilities- Lead multiple engineering teams owning products spanning test reporting, test coverage, test generation, and infrastructure change risk.- Maintain an appropriate level of technical depth and un...

Performance Solutions Manager, Large Customer Sales

Google

Sydney, NSW

Permanent

Bachelor's degree or equivalent practical experience. 6 years of experience in advertising sales, business development, marketing, consulting, or media. Experience in digital advertising branding and Performance Solutions. Experie...

Customer Success Manager, ANZ

Cloudflare

Sydney, NSW

Permanent

What you'll do:- Lead the ANZ Customer Success organization, driving measurable positive business outcomes, customer satisfaction and retention and expansion across our customer base.- Oversee the strategy and planning for the ent...

Customer Strategy Manager, Hygiene

Reckitt Benckiser

Sydney, NSW

Permanent

We are a global team united by this purpose.Join us in our fight to make access to the highest quality hygiene, wellness, and nourishment a right and not a privilege.SalesOur Sales teams help to deliver Reckitt's purpose by buil...

Senior Product Manager - Core Editing Experience

Canva

Sydney, NSW

Permanent

Lead cross-functional teams to drive the development and launch of new editing features that delight our users! Collaborate with designers, engineers, and stakeholders to ensure projects are delivered on time and within scope. Own...

Student Experience (Events) Manager

Scape Australia

Sydney, NSW

Degree qualified and at least 2 years experience in an event management role.. Demonstrated affinity with students and young adults. Excellent verbal and written communication skills including the ability to relate to people...

Customer Support Centre Manager

Experis

Sydney, NSW

$130,000 - $140,000 a year

Order execution. Monitor orders with internal stakeholders. Provide support for order backlogs. Provide oversight of outstanding purchase orders. Shipping and logistics. Manage inbound and outbound shipping processes. Ensure compl...

Learning Experience Manager, AU Operations L&D

Amazon

Sydney, NSW

They will be able to quickly build and leverage relationships across a wide stakeholder group, and be comfortable in a fast-paced, multi-tasking, high energy environment. There will be elements of the role that will require you to...

Senior Data Customer Success Manager

S2M

Sydney, NSW

Client Relationship Management: Develop and nurture strong relationships with key accounts, ensuring high satisfaction levels and addressing client queries efficiently. Service Delivery and Quality Assurance: Oversee service deliv...

Warehouse Manager | Refrigeration Experience | $130K super

Atlamgroup

Sydney, NSW

27th March, 2024 Joining a long standing, successful player in the transport/logistics industry, the role of the Warehouse Manager is critical to the overall successful operation of the business from Sydney and forms an integral p...

Warehouse Manager | Refrigeration Experience | $130K + super

Uplift Recruitment

Sydney, NSW

$130,000 - $130,000 a year

Overall Management of Warehouse team. Ensuring that all orders are picked, packed and dispatch within the time frame expected. Assembly of goods. The Warehouse is kept clean and tidy with Isle clear of obstacles. Forklift duties....

Customer Service Manager

Proquest Recruitment

Sydney, NSW

$65,000 - $75,000 a year

Supervision of administration and despatch staff. Processing credits/warranties and orders. Answering phone calls and responding in a timely fashion via email. Ability to create excellent relationships with customers to enhance sa...

Student Administration & Experience Manager

Melbourne Institute Of Technology

Sydney, NSW

Coordinate enrolment activities with the Admissions, Academic Services, and Administration teams, ensuring the accuracy of student records and providing timely information and advice. Offer leadership, guidance, and support to sta...

Project Manager - Adobe Experience Manager

Data#3

Sydney, NSW

Manage digital projects with a focus on Adobe Experience Manager (AEM) implementations. Apply Agile principles to ensure efficient and effective project delivery. Foster strong relationships with stakeholders, ensuring clear commu...

Community Experience Manager, x15ventures

Commonwealth Bank

Sydney, NSW

Partner with relevant team members to drive and host internal initiatives and some external events from planning and design through to project management and execution. Manage Internal team communications across our internal chann...

Experienced Group Reservations Manager

Matteo Doublebay

Sydney, NSW

$85,000 - $90,000 a year

Minimum 2 years of experience in a similar role. Previous experience with the booking system Sevenrooms is highly desired. Exceptional verbal and written communication skills. Proven experience with VIP guest management. Previous...

Customer Care Manager

Assure

Sydney, NSW

Customer Support Team TrainingProvide ongoing training, support, and coaching to help customer support teams achieve their goals and objectives Customer Support Technology ManagementIdentify and implement technology to optimiz...