Manager Customer Experience jobs in Sydney, NSW

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CUSTOMER SERVICE MANAGER - ECOMMERCE

Manage fraudulent orders, Payal disputes and chargebacks through RDES e-commerce platforms. Manage declined transactions and contacts. Ensure order exceptions are managed promptly so that orders are finalised. Work with worldwid...

CompanyRode
AddressSydney, NSW
CategoryAdministrative
Date Posted a month ago See detail

Customer Service Manager - eCommerce

Rode

Sydney, NSW

Manage fraudulent orders, Payal disputes and chargebacks through RDES e-commerce platforms. Manage declined transactions and contacts. Ensure order exceptions are managed promptly so that orders are finalised. Work with worldwid...

Customer Service Manager

Nexpay Pty Ltd

Sydney, NSW

$75,000 - $90,000 a year

Lead and manage the Customer Service team to ensure high-quality service delivery and customer satisfaction. Handle escalated customer inquiries and complaints in a timely and professional manner, striving for first-contact resolu...

Customer Success Manager

Airwallex

Sydney, NSW

Manage the lifecycle of our longtail self-serve customer base by creating the strategy and executing initiatives and campaigns. Promote the advantages of using the Airwallex platform and ensure our customer base is utilising it in...

Customer Care Manager

Gough Recruitment

Sydney, NSW

Prepare Customer Correspondence, Inform Buyers with Updates. Define, & Manage Settlement Process from Exchange/Settlement. Liaise with Banks/Brokers to Ensure Clients have Finances in Place. Be the Link between Sales, Marketing, C...

Customer Success Manager Lead, APAC

Upguard

Sydney, NSW

We obsessively seek out elegant, robust ways to enable our customers to find, acknowledge, and remediate cyber risk. #LI-BW1UpGuard is a Certified Great Place to Work in the US, Australia, UK and India, establishing its position...

Customer Service Manager rebel Top Ryde Sydney

Atlamgroup

Sydney, NSW

Assistant Store Manager rebel Sport is calling! They are leaders in guiding team members to attain excellence in Customer Service and sales. They have impeccable attention to detail and are motivated to ensure operational and serv...

Customer Success Manager

Weel

Sydney, NSW

Our funding is being put to good use, helping us to grow and strengthen our product offering, and most importantly, invest in a team of exceptionally talented people.A number of notable highlights and accolades we're proud to incl...

Customer Service & Administration Manager

Westmead Private Hospital

Sydney, NSW

Oversee the daily operations of the hospital patient administration process which includes scheduling, verifying patients health fund coverage, providing accurate cost estimate / informed financial consent, patient administrative...

Senior Customer Success Manager

Amplitude

Sydney, NSW

Accountable for the customers overall success of Amplitude, including value-focused activities tied to their invested areas of the product, continuous adoption, and overall customer health. Act as the trusted advisor throughout t...

Project Manager - Mid Level (3-5 years experience)

Atlamgroup

Sydney, NSW

The Role: Our client is a well known property organisation on the lookout for a Permanent Project Manager who has between 3-5 years experience Sydney - 3 days in the office, 2 from home *Senior Project Managers won't be c...

Customer Success Manager

Telus Communications

Sydney, NSW

Maintain the highest level of client loyalty by developing relationships at all levels within the client organisation, particularly the C-level executives. Conduct ongoing business reviews that measure client success and build pla...

Immediate Start - Customer Service Experience Needed

Climasolar

Sydney, NSW

Assistant Managers. Team Lead. Consultants. Recruitment. Training Roles. Free beers religiously on Friday nights. Free coffee. Fifa & ping pong tournaments. Team nights out during the week. Quarterly awards nights with all you can...

Customer Success Manager - Majors

Klaviyo

Sydney, NSW

Be passionate about Customer Success and establish yourself as the trusted advisor for ~40 Mid Market/Enterprise Klaviyo customers. Strategically consult with these customers to devise strategies to help increase email revenue for...

Warehouse Manager | Refrigeration Experience | $130K super

Uplift Recruitment

Sydney, NSW

Overall Management of Warehouse team. Ensuring that all orders are picked, packed and dispatch within the time frame expected. Assembly of goods. The Warehouse is kept clean and tidy with Isle clear of obstacles. Forklift duties....

Program Manager-Partner Experience Services

Servicenow

Sydney, NSW

Proven experience designing, delivering, and executing in-person and virtual events. Experience with design, communication, and marketing of events, including but not limited to webinars, email, and social media campaigns. A prove...

Program Manager—Partner Experience Services

Servicenow

Sydney, NSW

This person will work with stakeholders from across the Global Partnerships and Channels organization to plan, design, and execute various high-touch partner enablement and training events. We are looking for a very specific set o...

Customer Success Manager

Kennedy Reid

Sydney, NSW

Managing a small team of customer service advisors. Building strong, long-standing relationships with clients. Scheduling Service calls. Ensure all Systems are accurately updated. Implementing & managing changing processes within...

Customer Success Manager

Salesforce.com, Inc.

Sydney, NSW

Develop an in-depth understanding of the customer's Tableau environment, business partners, and their reporting and analytical needs. Offer standard methodology guidance and recommendations for optimum health and performance of th...

Customer Success Manager

Tableau

Sydney, NSW

Develop an in-depth understanding of the customer's Tableau environment, business partners, and their reporting and analytical needs. Offer standard methodology guidance and recommendations for optimum health and performance of th...

Customer Success Manager

Meltwater Group

Sydney, NSW

Work with Renewal managers on managing a client portfolio to make sure they are achieving their desired outcomes, are educated on best practices and ensuring high retention with effective value building. Guide customers onboarding...

Customer Success Manager - Unit 42

Palo Alto Networks

Sydney, NSW

Ensure customers are maximizing their return on investment by owning the customers on-boarding, adoption, satisfaction and advocacy across a portfolio of customersProvide high touch/white glove customer outreach immediately post...

Customer Success Manager

Telus Corp

Sydney, NSW

Maintain the highest level of client loyalty by developing relationships at all levels within the client organisation, particularly the C-level executives. Conduct ongoing business reviews that measure client success and build pla...

Customer Service Manager

First Prudential Markets

Sydney, NSW

$75,000 - $85,000 a year

This well-established globally regulated Australian broker offering traders access to CFDs across Forex, Indices, Commodities, Stocks and Cryptocurrencies. This is a varied role that will require you to: Lead and manage a team of...

Customer Success Manager

Kennedy Reid

Sydney, NSW

$110,000 - $120,000 a year

Managing a small team of customer service advisors. Building strong, long-standing relationships with clients. Scheduling Service calls. Ensure all Systems are accurately updated. Implementing & managing changing processes withi...

Customer Service Manager

Nexpay Pty Ltd

Sydney, NSW

You will lead a team, set performance goals, and implement strategies to enhance the overall customer experience oriented to the Educational Industry. - Prepare regular reports and presentations on Customer Service performance, tr...

Customer Success Manager, Enterprise

Procore Technologies

Sydney, NSW

Foster trust and build meaningful relationships with key stakeholders and Executives to gain a deep understanding of customers' business goals. Grow our customer partnerships through providing world class customer service and solv...

Customer Success Manager

Aptixlab Pty Ltd

Sydney, NSW

$70,000 – $90,000 per year plus Super

Responsible for recruiting new users (Niffter) to join the platform by proactively engaging, communicating and providing necessary training and support.. Establish and maintain strong and long-lasting relationships with the Use...

Logistics & Customer Service Manager

Employal Recruitment

Sydney, NSW

Manage and maintain relationships with transportation and warehousing vendors, ensuring timely and cost-effective transportation of goods. Oversee the logistics operations, including inventory management, shipping, and distributio...

Logistics & Customer Service Manager

Atlamgroup

Sydney, NSW

As a boutique recruitment agency specialising in manufacturing and supply chain, we are dedicated to matching top talent with exceptional opportunities. Combining tradition with innovation, our client maintains commitment to excel...

Owner & Guest Experience Manager

Recruit Shop

Sydney, NSW

$80,000-100,000 per year

EARN $80,000 - $100,000 pa + Super | Neg Based On Experience. Join Reputable & Repected Residential Rental Agency In Seaforth. Great New Career Opportunity | High Earning Role With Incentives. Effectively onboarding acquired prope...