Manager Customer Experience jobs in Sydney, NSW

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CUSTOMER SUCCESS MANAGER (TECHNICAL SERVICE DELIVERY)

Permanent Full Time Sydney CBD Office Location Flexible/Hybrid Working ArrangementOur client is a premier Cyber Security services company specialising in comprehensive tools, expertise, and support to enhance organisations? Implem...

CompanyAtlamgroup
AddressSydney, NSW
CategoryManagement
Job typeFull time, Permanent
Date Posted 3 weeks ago See detail

Customer Success Manager (Technical Service Delivery)

Atlamgroup

Sydney, NSW

Permanent Full Time Sydney CBD Office Location Flexible/Hybrid Working ArrangementOur client is a premier Cyber Security services company specialising in comprehensive tools, expertise, and support to enhance organisations? Implem...

Customer Experience Lead

Qantas

Sydney, NSW

Permanent

Opportunity to develop, drive and lead the Customer Experience strategy across Qantas Loyalty. Be part of a high performing team to improve Customer Experiences across the customer journey. Permanent position based at our Head Off...

Case Manager - Customer Relations

Experis

Sydney, NSW

Permanent

Apply a sound understanding of the AFCA complaint resolution criteria including relevant legal principles, applicable industry codes or guidance, good industry practice and previous AFCA decisions to resolve financial complaints f...

Service Integration Manager - Customer

Westpac

Sydney, NSW

Permanent

Work closely with Line of business stakeholders and architects to define project scope, objectives, and deliverables. Develop detailed project plans, including timelines, milestones, and resource allocation. Identify project depen...

Technical Customer Experience Officer

Cuscal

Sydney, NSW

Permanent

Acting as primary escalation contact point for clients/partners in relation to Cuscal IT Service operations. Accountability for SLA adherence and Reporting to Customers. Development and continuous improvement of Major Incident Man...

Customer Service Manager

Medicentral 501 George St

Sydney, NSW

$70,000 - $80,000 a year

Create and maintain Customer Service policies and procedures that uphold our clinic's standards and align with our group's goals. Lead and support a significant number of receptionists, managing all aspects of recruitment, perform...

Customer Strategy Manager - FMCG

Reckitt

Sydney, NSW

Build category-specific strategies, using the 4Ps to drive sales and improve our market position. Transform brand strategy into action plans that excite our customers and integrate seamlessly with their shopping environments. Fuel...

Sr Manager, Software Dev, Amazon Software Builder Experience (ASBX)

Amazon Support Services Pty Ltd - D05

Sydney, NSW

BASIC QUALIFICATIONS- 10+ years of engineering experience- 5+ years of engineering team management experience- 10+ years of planning, designing, developing and delivering consumer software experience- Experience establishing metri...

Group Manager - Customer & Community Services

Capstone Recruitment

Sydney, NSW

$300,000 - $300,000 a year

Local Government Senior Staff Contract, with an attractive Total Remuneration Package (over $300k). Report into a long-standing and engaging General Manager. Be an integral part of Councils Senior Executive Team that will shape o...

Marketing & Customer Experience Co-ordinator

The Balance Institute

Sydney, NSW

$30 - $30 an hour

Lead Generation & Marketing Admin: Unleash your creativity with graphics, reels, videos, and social media that converts! . Client Experience: Craft the smoothest journey for our clients, from their interactions on socials, onboar...

Regional Reverse Logistics Manager, Customer Excellence Systems, ACES

Amazon

Sydney, NSW

BASIC QUALIFICATIONS- Bachelor's degree preferably in Operations, Engineering or Logistics- Experienced in Distribution and/or Fulfillment processes, ideally in fast-paced industrial, logistics or production environment- Proven an...

Product Owner - Customer Experience

Lifehealthcare

Sydney, NSW

Highly effective stakeholder management, collaboration, influence, and communication skills. Strong analytical thinking and problem-solving skills. Excellent interpersonal and leadership skills. Previous experience in implementing...

Senior Manager Customer Bids and Strategy

Allianz

Sydney, NSW

Lead the end-to-end bid management process through to solution design, RFP responses, presentation rehearsal and support the Business Development team with sales conversion, to position Allianz as the preferred Personal Injury ins...

Customer Experience Superstars

Scape Australia

Sydney, NSW

$61,434 - $61,434 a year

Exceptional face-to-face customer service/operations experience. Strong written and verbal communication skills;. Excellent organisational skills, with the ability to manage competing priorities, without compromising accuracy an...

Customer Experience - Service Owner

Amp

Sydney, NSW

Customer Service Platform Ownership (Build the Bank): Adopts a product manager role to define the configuration and localisation needs for customer service, complaints and vulnerable customer features, including being hands-on wit...

Customer Experience Lead

Atlamgroup

Sydney, NSW

Opportunity to develop, drive and lead the Customer Experience strategy across Qantas LoyaltyBe part of a high performing team to improve Customer Experiences across the customer journeyPermanent position based at our Head Offic...

Account Manager (Customer Success / FMCG Clients)

Euromonitor International

Sydney, NSW

Sales Pipeline FulfilmentEnsure the top of the sales pipeline is adequately filled with quality leads Relationship BuildingMaintain trusted relationships with key stakeholders to help them achieve their goals, and grow revenue...

Medical Information Customer Experience Specialist

Pfizer

Sydney, NSW

Customer Advocacy and FeedbackAdvocate for customers by providing feedback to internal teams on how to better meet customer needs Adoption and Success ManagementSupport customers gain value from the product / service. Including...

Senior Customer Experience Specialist

Honeywell

Sydney, NSW

Taking customer service calls and emails (heating, ventilation, air conditioning, fire& alarm systems, cyber-security incidents, alarm monitoring, Vector customers, Instant Alert, TAC); Logging issues in Honeywell ticketing syste...

Customer Experience - Service Owner

Amp Services

Sydney, NSW

competitive base plus 12% super

Customer Service Platform Ownership (Build the Bank): Adopts a product manager role to define the configuration and localisation needs for customer service, complaints and vulnerable customer features, including being hands-on wit...

Senior Program Manager, Customer Programs

Amazon.com, Inc.

Sydney, NSW

------------------------------------. Analyse data and dive deep into business metrics to develop actionable solutions to accelerate profitable growth. Be passionate about customer experience and delivering innovative enhancements...

Senior Manager, Customer Excellence

Gilead Sciences, Inc.

Sydney, NSW

Business partner to sales, marketing and medical in the optimisation and effectiveness of in field resources. Product owner for ANZ G360 overseeing Veeva administration for all users including system setup, new configuration, inte...

Head of Media and Customer Experience - Travel

Swaggie

Sydney, NSW

This is an exciting opportunity to work for a prestigious Travel company to support their brands across Media and CX initiatives.We are looking for a data and digital specialist who is passionate about the customer journey from fi...

Workspace & Customer Experience Lead

Gpt Group

Sydney, NSW

Being the welcoming face and key point of contact for all members and guests, promptly addressing their inquiries and requests and ensuring everyone has a positive experience with us. Overseeing customer engagement activities, inc...

Customer Experience (CX) Design Lead

Aurec

Sydney, NSW

Permanent

$918.53 - $1,056.31 per day + Super. ASAP Start - 20/05/24 * Potential to Extend. Sydney CBD - WFH Flexible Hybrid Combination. Working within Government. Design Lead - CX Design. You will work with the service lines to design and...

Group Manager - Customer & Community Services

Capstone Recruitment

Sydney, NSW

Permanent

Local Government Senior Staff Contract, with an attractive Total Remuneration Package (over $300k). Report into a long-standing and engaging General Manager. Be an integral part of Councils Senior Executive Team that will shape o...

ANZ Manager, Customer Success

Procore Technologies

Sydney, NSW

Permanent

Lead, mentor, and inspire a team of Customer Success Managers to achieve individual and team goals. Foster a collaborative and positive team culture, encouraging continuous learning and development. Accountable for Net Expansion R...

Senior Program Manager, Customer Programs

Amazon

Sydney, NSW

Permanent

Analyse data and dive deep into business metrics to develop actionable solutions to accelerate profitable growth. Be passionate about customer experience and delivering innovative enhancements on behalf of our customers. Identify...

Marketing Manager, Customer Communications

Commonwealth Bank Of Australia

Sydney, NSW

Permanent

Including preparing presentations for socialisation with senior stakeholders.Developing relationships with key internal and external stakeholders for the delivery of marketing campaigns.Staying abreast of the external operating en...

Project Officer - Advisor Customer Experience

Nsw Department Of Customer Service

Sydney, NSW

$93,295 - $102,941 a year

Support the project lead/s in the delivery of projects. Develop and maintain customer, internal and external stakeholder and community relationships through effective communication, negotiation and issues management. Coordinate wo...