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Senior Customer Service jobs in Victoria

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SENIOR CUSTOMER SERVICE REPRESENTATIVE

Act as the primary interface between the customer and the Service team. Responsible for answering customer enquiries via telephone & Salesforce. Achieving the metrics on average speed of response and first call resolution. Dispatc...

CompanyThermo Fisher Scientific
AddressScoresby, VIC
CategoryCustomer Service
SalaryPermanent
Date Posted 4 days ago See detail

Senior Customer Service Representative

Thermo Fisher Scientific

Scoresby, VIC

Permanent

Act as the primary interface between the customer and the Service team. Responsible for answering customer enquiries via telephone & Salesforce. Achieving the metrics on average speed of response and first call resolution. Dispatc...

4 days ago seen See more...

Senior Customer Service Assistant

Eq Saddlery

Lilydale, VIC

Stock management control , ensuring the accuracy of records and stock integrity. Processing of incoming stock and allocating to the store floor; this will include occasional heavy lifting. Greet and assist customers in a friendly...

7 days ago seen See more...

Senior Customer Service Officer - Aged Care Assessments

Advanced Personnel Management

Melbourne, VIC

You have a genuine desire to enable the lives of Older Australians. Your passion lies in delivering an exceptional Customer Service experience. You have excellent written and verbal communication skills. You thrive in a fast-paced...

2 weeks ago seen See more...

Senior Customer Service Officer

Hays Recruitment

Melbourne, VIC

Develop comprehensive case management strategies to efficiently process high volumes of complex cases within a legal and regulatory setting.. Implement customer-centric approaches to address and resolve complex complaints, ensuri...

3 weeks ago seen See more...

Senior Customer Service Specialist

Asea360 Consolidation Pty Ltd

Tullamarine, VIC

Accurately process and register client orders promptly. Provide timely status updates to clients, coordinating with overseas agents for seamless order movements. Monitor order progression to ensure timeliness. Generate and maintai...

3 weeks ago seen See more...

Senior Customer Service Officer

Parliament Of Victoria Vic

Melbourne, VIC

You are an enthusiastic Customer Service professional and supervisor, with a track record of success in the provision of front-of-house services to a diverse client group. A strong communicator, collaborator and team player, with...

3 weeks ago seen See more...

Senior Customer Service Officer

Heathcote Health

Melbourne, VIC

You are an enthusiastic Customer Service professional and supervisor, with a track record of success in the provision of front-of-house services to a diverse client group. A strong communicator, collaborator and team player, with...

3 weeks ago seen See more...

Senior Customer Service Officer

Parliament Of Victoria

Melbourne, VIC

You are an enthusiastic Customer Service professional and supervisor, with a track record of success in the provision of front-of-house services to a diverse client group. A strong communicator, collaborator and team player, with...

4 weeks ago seen See more...

Customer Service Representative - Viva Energy Retail Benalla New

Coles Group

Benalla, VIC

Permanent

A commitment to providing great customer experiences by working with enthusiasm, energy and pace. To handle cash and know your stuff by promoting monthly specials and products. A focus on ensuring our safety standards are met. You...

just now seen See more...

Customer Service & Administration Assistant New

Randstad

Tullamarine, VIC

$38.00 per hour

Point of contact for enquiries via phone and email. Maintain and develop relationships with customers. Setting up boardrooms. Supporting directors to book meetings. Process purchase orders & invoices. Showing initiative to enhance...

just now seen See more...

Senior Customer Service Officer

Victorian Government

Melbourne, VIC

* You value continuous improvement and have an interest in joining a team who are committed to exceptional service delivery with a passion for locally sourced food and beverages.Why join us?Be part of the iconic, heritage-listed P...

4 weeks ago seen See more...

Senior Customer Service Officer

Safe Transport Victoria

Melbourne, VIC

$92,332 - $104,762 a year

High-quality, high-volume case management often involving complex matters within a legal or regulatory setting. Customer-centric focus working with multiple service providers and agencies to finalise applications relating to safet...

a month ago seen See more...

Senior Customer Service Representative & Administrator

Ensa

Melbourne, VIC

$60,000 - $69,999 a year

Handling of Incoming and Outgoing Telephone calls. Logging queries and creating actions to satisfy clients. Maintain Call Log & Job allocation Reports. Actioning Purchase orders. Generating Sales Orders through online system. Gene...

a month ago seen See more...

Senior Customer Service Officer

Mcmillan Shakespeare

Melbourne, VIC

The Senior Customer Service Officer will provide assistance to the team each day to ensure the highest level of Customer Service.Working closely with the Team Leaders and Head of Operations, the role will ensure that key KPIs are...

a month ago seen See more...

Senior Customer Service Officer

Mmsg

Melbourne, VIC

Permanent

Manage and resolve customer escalations and enquiries in a timely and professional manner. Provide a high level of technical systems support (Giles and NDIA Portal) and guidance to team members as required, ensuring the maintenanc...

2 months ago seen See more...

Senior Customer Service Officer

Mcmillan Shakespeare

Melbourne, VIC

Manage and resolve customer escalations and enquiries in a timely and professional manner. Provide a high level of technical systems support (Giles and NDIA Portal) and guidance to team members as required, ensuring the maintenanc...

2 months ago seen See more...

Senior Customer Service Specialist - Retail

Viva Energy

Docklands, VIC

Create an extraordinary consumer experience across multiple channels including telephone, email and Live Chat. Identify customer needs and provide solutions by listening and communicating effectively. Partner with the Customer Sol...

2 months ago seen See more...

Senior Customer Service Executive / Freight Services

St Recruitment Australia

Tullamarine, VIC

$85,000 - $100,000 a year

Manage and implement customers freight forwarding solutions. - (both air and sea). Communicate with overseas offices, agents and carriers. Follow up and keep customers informed regarding the status of their cargo and shipments. Ge...

2 months ago seen See more...

Senior Manager, Service Management, Performance & Customer Experience

Triple Zero Victoria

Burwood East, VIC

Manage service design and service performance of key computer systems to meet the organisation's current and future requirements. Contribute to the ITIL processes for management of services and support systems, ensuring the upgrad...

2 weeks ago seen See more...

Senior Mental Health OT Frontyard Services New

St Vincent's Health Australia

Melbourne, VIC

$99,606-113,796 per year

Excellent benefits including salary packaging. Challenging and rewarding work environment. Senior leadership opportunity. Friendly and dynamic team. Full Time, Fixed Term until June 30th 2025 (40 hours per week)....

52 minutes ago seen See more...

Senior Revenue and Customer Service Officer

Swan Hill Rural City Council

Swan Hill, VIC

Magnificent lifestyle river, sun, open spaces, thriving community. Opportunity for professional and career development. a relevant degree or diploma and or relevant experience. well-developed oral and written communication skill...

2 months ago seen See more...

Senior Revenue & Customer Service Officer

Swan Hill Rural City Council

Swan Hill, VIC

$82,936 - $82,936 a year

Is it about time for a change? Magnificent lifestyle - river, sun, open spaces, thriving community. Opportunity for professional and career development. a relevant degree or diploma and or relevantexperience well-developed oral an...

2 months ago seen See more...

Senior Manager - Customer Service & Operations

Smaart Recruitment

Docklands, VIC

Lucrative Salary and Bonus. Manage onshore teams in multiple states and offshore in the Philippines. Newly created role reporting to the Head of Customer Service. Senior-level role across all operational and Customer Service asp...

2 months ago seen See more...

Senior Manager - Customer Service & Operations

Smaart Recruitment

Docklands, VIC

Newly created role l Operations & Customer Service

Lucrative Salary and Bonus. Manage onshore teams in multiple states and offshore in the Philippines. Newly created role reporting to the Head of Customer Service. Senior-level role across all operational and Customer Service asp...

2 months ago seen See more...

Customer Service Team Lead

Nextdc

Melbourne, VIC

Permanent

First-line people management across multiple sites regular 1:1s, constructive feedback, identifying and resolving any performance issues, performance reviews, etc. Manage last minute shift changes, sourcing solutions to cover un...

2 days ago seen See more...

Customer Service Administrator

Conquest Recruitment Group

Altona, VIC

Permanent

Liaising with customers via telephone and email. General administration, including data entry, order handling and follow-up. Liaising with internal stakeholders - follow up on orders for example. Processing relevant paperwork to s...

3 days ago seen See more...

Customer Service Officer - Cashiers & Cr ... Internal employees only

Barwon Health

Geelong, VIC

Temporary

Great opportunity to work in a supportive environment where no 2 days are the same. Ongoing support and professional development opportunities available. Temporary part-time position 48 hours per fortnight (long service leave re...

3 days ago seen See more...

Customer Service Representative

Healthcare Professionals Group

Tullamarine, VIC

Permanent

Process and monitor client bookings received via phone, EDI/IVRS and email, ensuring all information is collected and entered into the relevant ERP in a timely and accurate manner. Manage and resolve client issues and complaints i...

3 days ago seen See more...

Customer Service Manager rebel Waurn Ponds

Rebel

Waurn Ponds, VIC

Permanent

You are an experienced retail people leader who is confident setting goals and targets with your team and managing their success on a regular basis. You have a strong understanding of visual merchandising of fashion/apparel and ca...

3 days ago seen See more...

Customer Service and Collection Agent - Hybrid

Probe

Melbourne, VIC

Permanent

With clients spanning across the Pacific, Asia and North America, were no stranger to thinking big and working with innovative minds to achieve great success. Accurate record-keeping and prompt responses are crucial, as is ensuri...

3 days ago seen See more...

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What should I search to find Senior Customer Service jobs in Victoria?

People who searched for Senior Customer Service jobs in Victoria also searched for Senior Software Engineer, Inbound Customer Service, Customer Service Assistant, Service Manager, Customer Service Specialist, Service Officer, Senior Marketing Manager, Senior Security Officer, Building Services Manager, Senior Site Manager, Senior Category Manager, Service Department Manager, National Service Manager, Senior Property Accountant, Client Service Manager, . If you're getting few results, try a more general search term. If you're getting irrelevant result, try a more narrow and specific term.

Top Jobs in Victoria

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What companies are hiring for Senior Customer Service jobs in Victoria?

The top companies hiring now for Senior Customer Service jobs are Mitalent,

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