Senior Service Desk Analyst jobs

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SERVICE DESK ANALYST

Deliver first-level support effectively responding to user queries and technical support requests via phone, email, and ticketing. Collaborate with IT colleagues and users to troubleshoot and resolve software and hardware issues p...

CompanyPaxus
AddressMcMahons Point, NSW
CategoryCustomer Service
Date Posted 3 weeks ago See detail

Service Desk Analyst

Paxus

McMahons Point, NSW

Deliver first-level support effectively responding to user queries and technical support requests via phone, email, and ticketing. Collaborate with IT colleagues and users to troubleshoot and resolve software and hardware issues p...

Service Desk Analyst

Calleo

Adelaide, SA

Provide level 1 and 2 ICT services and support solutions to internal stakeholders. Maintain active engagement with the business to understand user requirements, desktop operating environment issues and pain points. Work with ICT t...

Service Desk Analyst

St Vincent's Health Australia

Brisbane, QLD

One (1) Permanent Full-time position based in Melbourne. One (1) 12 month Fixed-Term, full-time position based in Melbourne. Two (2) 12 month Fixed-Term, full-time positions based in Brisbane. Provide outstanding technical support...

Service Desk Analyst

Finxl It Professional Services

Melbourne, VIC

Provide mobile, internet and data technical support to internal staff and external customers, both in person and remotely. Respond to support requests, diagnose issues, and provide solutions. Document all support requests and reso...

Service desk Analyst

Boundary Consulting Pty Ltd

Canberra, ACT

Provide first-line technical support to users via phone, email, chat, or in-person. Diagnose and resolve hardware, software, and network issues in a timely manner. Log all support requests accurately and promptly into the ticketin...

Service Desk Analyst

Australian Electoral Commission

Canberra, ACT

Knowledge and experience in successfully setting priorities and delivering quality results on time within the provision of business support arrangements and Service Desk operations. Demonstrated personal integrity whilst achieving...

IT Service Desk Analyst

Interface Inc.|Built Environment

Sydney, NSW

climate fellowshipClimate Change: Learning for ActionOur climate fellowship is an intensive exploration of climate science, climate impacts, and climate solutions, all designed to help you get to work on climate.Applications close...

Service Desk Analyst (L1 & L2)

Perigon Group

Sydney, NSW

$70k - $80k inc Super (Depending on Experience). Level 1 & 2 / Windows / Active Directory / O365. Sydney Based. Must be Permanent Resident or Citizen. Analyse and resolve incoming requests to the Service Desk, escalating where re...

IT Service Desk Analyst

The Hills Shire Council

Baulkham Hills, NSW

You will be confident to managing job priorities and assist in streamlining the Service Desk processes to improve efficiency and continuous improvement.Working with us:We live our values of Honesty, Integrity, Loyalty, Leadership...

IT Service Desk Analyst

Peter Maccallum Cancer Centre

Melbourne, VIC

Providing initial technical support relating to IMCT services covering PC, IT solutions and any other infrastructure;. Accurate diagnose, record and prioritise incidents to ensure the appropriate service levels are meet;. 2 years...

IT Service Desk Analyst

The Salvation Army

Blackburn, VIC

Providing level 1 and 2 support to resolve incident, problems and requests;. Providing access management through appropriate technology such as Windows Server or collaboration systems;. Supporting the production and development en...

Senior IT Service Desk Technician

City Of Greater Bendigo

Melbourne, VIC

Full time, Ongoing. Band 6, Starting salary $88,418 plus superannuation. Annual salary increases | Learning and development opportunities. Paid parental leave| Purchased leave| Study leave. Access to a range of mental health and...

Service Desk Analyst

Australian Energy Market Operator

Sydney, NSW

Acts as the routine contact point, receiving and handling requests for support with a focus on customer and service experience. Responds to a broad range of service requests for support by providing information to fulfil requests...

Service Desk Analyst

Australiansuper

Sydney, NSW

We make a difference, delivering outcomes for millions of members. Join a fast paced and growing team with a global reach. Flexible and inclusive work environment for all. Provide first-level contact for users via phone, email, Te...

IT Support Analyst / service Desk

Hays Recruitment

West Melbourne, VIC

Engage and collaborate with end-users and customers in providing a great experience meeting or exceeding customer expectations, managing complaints and service support issues. Manage and fulfil service requests relating to procure...

Senior Service Lifecycle Analyst

Tafe Nsw

Sydney, NSW

Your current resume. Certified copies of your qualifications. Response to the below targeted question when prompted in the application form (max 300 words)....

Senior Systems Engineer / Service Desk / Support - Level 3/L3 – Leadership

Viatek Technology

Adelaide, SA

People. Integrity. Innovation. Customer. System led new starter paperwork collection. Face to Face (or teams) company induction with the People and Culture team. Role specific training with your team. Documentation practices and p...

Senior Service Desk

Bluefin Resources

Brisbane, QLD

$40.00-50.00 per hour

6 month contract + 6 month extension. Up to $400 per day + Super. 5 days a week in office north of Brisbane CBD. Work with the latest and greatest. Amazing company benefits. Opportunity to drive change within a creative team. 5+ y...

Service Desk Analyst

Ashurst

Brisbane, QLD

Contract

1-2 years experience in a similar role analysing and troubleshooting IT incidents. Intermediate to Advanced skills in Microsoft Office O365 & Windows 10 workstation. Microsoft Active Directory Administration. Knowledge of Microsof...

Senior Service Desk

Bluefin Resources

Brisbane, QLD

$40.00-50.00 per hour

6 month contract + 6 month extension. Up to $400 per day + Super. 5 days a week in office north of Brisbane CBD. Work with the latest and greatest. Amazing company benefits. Opportunity to drive change within a creative team. 5+ y...

IT Service Desk Analyst

Slater & Gordon Lawyers

Melbourne, VIC

Communicate with users via phone, email, and face to face and support ticketing system (ServiceNow) to help resolve a technical issue. Resolve level 1 tickets within our SLA period. Escalate tickets as required. Take phone calls,...

Service Desk Analyst

Humm Group

Sydney, NSW

Work on assigned Service Tickets in line with associated SLAs. Self-enter a ticket for any work assigned to you via email, phone or verbally. Monitor & manage priority alerts and notifications and respond accordingly through serv...

ICT Service Desk Analyst (707093)

Tasmania Government

Tasmania

Current motor vehicle drivers licence. Familiarity with Apple, Linux and tablet-based operating systems. Familiarity with Microsoft Applications. Familiarity with desktop hardware diagnosis and repair, including networking....

Service Desk Analyst

Ehealth Nsw

Charlestown, NSW

Provide customer service and support skills in response to IT queries and issues to minimise the impact and loss of productivity to end users both clinical and corporate. Manage competing priorities between inbound phone calls and...

Service Desk Analyst

Kennards Hire

Sydney, NSW

Western Sydney location | Onsite parking | Flexible work arrangements. Competitive salary + generous employee benefits. Great company culture | High performing team. Provide technical support to over 200 branches and 1800 users ac...

Service Desk Analyst

Kennards Hire

Seven Hills, NSW

Western Sydney location | Onsite parking | Flexible work arrangements. Competitive salary + generous employee benefits. Great company culture | High performing team. Provide technical support to over 200 branches and 1800 users ac...

ITDS Service Desk Analyst

Uts College

Ultimo, NSW

Higher School Certificate or relevant tertiary qualifications. Excellent customer service ethic and telephone manner. Friendly, confident and patient with people. Ability to communicate with people who have English as their seco...

IT SERVICE DESK ANALYST

Catalyst Education

Melbourne, VIC

Broaden your skills and grow your career through professional development opportunities. Full access to studying all our courses for free. Access toover 3,000 outlets/opportunitiesfor you to make the most of your Shopping Dollar...

Service Desk Analyst

Nec

Adelaide, SA

Providing exceptional customer service. Troubleshooting and problem resolution. Accurate recording of calls, incidents and service request information. Assigning incidents and requests to the correct support groups. Publishing and...

Service Desk Analyst | ASX Listed - Financial Services

Arcqtalent

Sydney, NSW

Set up of new users and support the existing BAU IT operations. Have good knowledge and experience in Technical level 1, 2 related support. Windows, AD, Exchange and O365 experience. Proven ability to install and maintain IT hard...