Service Desk Agent jobs in Melbourne, VIC

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1ST LINE SERVICE DESK AGENT

Take ownership of customer support issues logged via email and telephone to quickly diagnose and resolve them. Strive to meet all SLAs set with our customers and work under pressure and within strict timescales. Always use our kn...

CompanyCybertill
AddressCollingwood, VIC
CategoryCustomer Service
Date Posted 2 weeks ago See detail

1st Line Service Desk Agent

Cybertill

Collingwood, VIC

Take ownership of customer support issues logged via email and telephone to quickly diagnose and resolve them. Strive to meet all SLAs set with our customers and work under pressure and within strict timescales. Always use our kn...

Service desk agent

Found People

Melbourne, VIC

Strong foundational knowledge in IT principles and a keen interest in technology. Strong foundational knowledge in Q-SYS, Dante, and Bosch Praesideo/Praesensa. Excellent problem-solving skills, with a methodical and logical approa...

Customer Service Agent PTV

Probe

Melbourne, VIC

Permanent

With clients spanning across the Pacific, Asia and North America, were no stranger to thinking big and working with innovative minds to achieve great success. With a variety of inquiries ranging from updating personal information...

Service Desk Team Leader

Peter Maccallum Cancer Centre

Melbourne, VIC

Permanent

Leading and guiding the Service Desk Team responsible for management of IMCT incidents and service requests to agreed SLA;. Ensuring team engagement with end users for incidents and service requests are addressed efficiently and e...

Service Desk Team Lead

First Focus

Melbourne, VIC

$85,000-100,000 per year

We understand the challenges of Service Desk specialists and work with you and our clients to make sure you still get the time and the opportunity to train, develop and keep on growing (see our training days benefit below). We kno...

Service Desk Technician

Rsm

Melbourne, VIC

Provide first and second level support the business with. IT systems and software. Answers, evaluates and prioritises incoming requests and assists users with hardware, software, networking and other technology related problems. R...

Guest Service Agent

Marriott International

Melbourne, VIC

NPosition Type Non-Management POSITION SUMMARY Our jobs arent just about giving guests a smooth check-in and check-out. Its what inspired us to create the first hotel designed specifically for business travelers, and its why th...

Service Desk Manager

Harvey Nash

Melbourne, VIC

Hybrid Work from Home and Office. Melbourne, Sydney or Queensland Office Location. $120k Plus super & Impressive Benefits Package . High Growth Environment offers fast track career potential. Excellent communication; Proactive,...

Guest Service Agents

The Standardx, Melbourne

Melbourne, VIC

Both Guest Services Agent and Portering positions available. Multiple shift options - full time and casual roles available. Manage the day-to-day operations, including housekeeping and concierge, and ensure the quality and standar...

Guest Service Agents (Pre-opening)

Accor

Melbourne, VIC

Have the ability to work rotating 7 day roster. Be customer focused. Have great attention to detail. Be reliable and well groomed. Be a strong team player with excellent communication and interpersonal skills. Have a valid Respons...

Service Desk Officer

Hudson

Melbourne, VIC

1-2 years' experience delivering level 1 support in a corporate or government IT Service Desk environment. Solid knowledge of the MS Windows Operating system environment (Windows 7, 8, 10) and MS Office suite of applications (2013...

IT Service Desk Support Technician

Melbourne Grammar School

Melbourne, VIC

Possess excellent IT knowledge and skills. Have a strong background in customer focused environment. Be able to adapt to the changing technologies of the School, coupled with excellent troubleshooting skills. Have sound knowledge...

Service Desk Analyst - Application Support

Thomax Technology

Melbourne, VIC

Up to 6 weeks of Annual Leave. Rapid career development and ongoing learning opportunities. Company bonus/incentive. Employee referral scheme. Flexible/ hybrid working arrangements. Volunteer paid time off to make an impact outsid...

Senior Service Desk Engineer

First Focus It

Melbourne, VIC

We understand the challenges of Service Desk specialists and work with you and our clients to make sure you still get the time and the opportunity to train and develop We seek the best clients for our team to work with as well as...

IT Service Desk Manager

Novum Global

Melbourne, VIC

Lead and manage the IT support services desk team, including hiring, training, and performance management. Oversee the day-to-day operations of the support services desk, ensuring timely response and resolution of technical issues...

Customer Service Agent - Full Time

Probe Cx

Melbourne, VIC

Permanent Full Time or part time roles with multiple start dates available. Hourly rate & incentives. Monday - Friday rotating roster between the hours of 8am - 8pm (Weekend hours may be required as per client needs). Penalty rate...

IT Service Desk - Casual

Country Road

Melbourne, VIC

Deliver high quality and responsive customer service to all our employees. Problem-solving technical issues and escalate issues when necessary. Open and close tickets adhering to ITIL standards using ServiceNow. Collaborate with y...

Guest Service Agent - Part-Time & Casual

Parkroyal Hotels & Resorts

Melbourne, VIC

Reporting to the Hotel Duty Manager. Provide guests with high quality service throughout their stay. Assist guests with Check-In, Check-Out and Information Services throughout their stay. Create a great first and last impression o...

Guest Service Agent

Westin Hotels & Resorts

Melbourne, VIC

Rise with us and assist guests arriving and departing the hotel through the check in and departure process. Handle general enquiries, engage and inspire guests through each guest experience. Support the front office team in genera...

Hotel Front Office Receptionist | Guest Service Agent

Racv Resorts

Melbourne, VIC

Melbourne CBD | RACV City Club. Permanent Part-time | 8-24 hours week. Competitive Salary + Penalties | Discounts on RACV products & resorts. Permanent Part-time + penalties evenings, weekends & public holidays. Discounts on RACV...

ICT Service Desk Specialist

Eastern Health Vic

Melbourne, VIC

Permanent Full Time | Monthly day off. Box Hill Location | Close to cafes and public transport. Experience career progression at Eastern Health. An excellent technical understanding of a broad range of IT systems. Ability to work...

Level 2 Service Desk Engineer

Hays Recruitment

Melbourne, VIC

Professional, friendly team working within a collaborative environment. Growing client base and latest technology support. Permanent role with excellent salary on offer. Providing 2nd level remote and onsite support for clients. M...

Guest Service Agents (Pre-opening)

Novotel & Ibis Styles Melbourne Airport

Melbourne, VIC

Have the ability to work rotating 7 day roster. Be customer focused. Have great attention to detail. Be reliable and well groomed. Be a strong team player with excellent communication and interpersonal skills. Have a valid Respons...

Guest Service Agent/Front-Office Team Leader Full-time

Causeway Hotels

Melbourne, VIC

As part of our Front Office team, no two days are the same. You will assist our guests with all aspects of their arrival and departure experience, and everything in between - check in, check out, luggage assistance, and responding...

E-Commerce Customer Service Agent

Specsavers

Port Melbourne, VIC

Permanent

What we can offer youQuarterly Bonus SchemeTwo free pairs of glassesOn site free parkingBirthday leave, Volunteer leave, Paid Parental leaveHealth & Wellbeing programsFully funded Social Club - provides a wide range of activities...

Customer Service and Collection Agent - Hybrid

Probe Cx

Melbourne, VIC

Commences 27th May 2024. Monday to Friday 8am to 7pm (rotating roster) Full availability Required - No weekends. Multiple Full Time 38 hours per week and Part Time 25-35 hours per week positions available. Office Location: Exhibit...

Service Desk Analyst

Robert Half

Carlton, VIC

First-line IT support for all staff via phone calls. Strong experience with Active Directory. Brilliant working experience with Microsoft Office. EMR support experience highly desirable. Outstanding people skills. Exceptional comm...

Service Desk Advisor

Agl

Docklands, VIC

End User devices (Desktop, Laptop, Mobile). Servers (virtual & physical). Networking (router, Switch, AP). Voice (multiple platforms). Be customer facing, engaging directly with all colleagues. This role will be required to transl...

Service Desk Analyst

Gallagher Au

East Melbourne, VIC

Provide hands-on 1st level support for all IT related incidents whilst recording details in the IT Service Management tool and assisting with resolution. Liaise with the business and internal service resources to resolve incidents...

Service Desk Analyst

Specsavers

Melbourne, VIC

Permanent

Quarterly bonus scheme. Two free pairs of glasses each year. On-site free parking. Birthday leave, Volunteer leave and Paid Parental Leave. Health & Wellbeing programs. Fully funded social club - provides a wide range of activitie...