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Service Desk Manager jobs in Melbourne, VIC

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IT SERVICE DESK MANAGER

Lead and manage the IT support services desk team, including hiring, training, and performance management. Oversee the day-to-day operations of the support services desk, ensuring timely response and resolution of technical issues...

CompanyI2 Management Pty Ltd
AddressMelbourne, VIC
CategoryIT
Job typeFull time
Date Posted a week ago See detail

IT Service Desk Manager

I2 Management Pty Ltd

Melbourne, VIC

Lead and manage the IT support services desk team, including hiring, training, and performance management. Oversee the day-to-day operations of the support services desk, ensuring timely response and resolution of technical issues...

a week ago seen See more...

Service Desk Manager

Trc Group

Melbourne, VIC

$100,000 - $120,000 a year

Manage the delivery of support to internal and external stakeholders to agreed Service Levels. Identify trends and advise Head of IT Operations of emergent problems. Report on Service Levels, identifying trends and areas for impro...

a month ago seen See more...

Service Desk Manager

Davies Collison Cave

Melbourne, VIC

Lead the Service Desk (SD) team to achieve the best customer service outcomes by coaching, mentoring, training, and effectively directing the teams day-to-day activities. Develop a standard operating procedure to rollout across t...

2 months ago seen See more...

IT Service Desk Manager

Nous Group

Melbourne, VIC

Coach and lead the IT Service Desk team based across Melbourne, Sydney and Toronto Canada to deliver exceptional service and develop professionally. Act as the key escalation point for process, service and technical questions and...

2 months ago seen See more...

Manager- Service Desk

Mercy Health Vic

Melbourne, VIC

Minimum 3 years of experience in IT Service Desk leadership. Minimum ITIL and/or ISO/IEC 20000 certification: Foundation. Proven experience in managing a high-performing Service Desk team, ideally in a complex environment. Experie...

a week ago seen See more...

Manager- Service Desk

Mercy Health

Richmond, VIC

Minimum 3 years of experience in IT Service Desk leadership. Minimum ITIL and/or ISO/IEC 20000 certification: Foundation. Proven experience in managing a high-performing Service Desk team, ideally in a complex environment. Experie...

a week ago seen See more...

Service Desk Analyst New

Specsavers

Melbourne, VIC

Permanent

Quarterly bonus scheme. Two free pairs of glasses each year. On-site free parking. Birthday leave, Volunteer leave and Paid Parental Leave. Health & Wellbeing programs. Fully funded social club - provides a wide range of activitie...

17 hours ago seen See more...

Senior Service Desk Technician

Rapid7

Melbourne, VIC

Permanent

To deliver stellar customer experience in supporting our users across a variety of tools, services and platforms. Timely and effective resolutions are expected while ensuring that key performance targets are met.In this role, you...

yesterday seen See more...

Head of Service Management

Beyond Bank Australia

Melbourne, VIC

Permanent

Build strong teams with diverse skills aligned with BBA's mission, vision, and values. Lead the development and implementation of IT Service Management strategy and annual plan. Manage and report on performance, setting objectives...

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Service Desk

Michael Page

Melbourne, VIC

$70,000-71,000 per year

Service Desk ticket management (e.g., Service Now). User/Account administration (e.g., Active Directory, Business Systems). IT Asset Management (hardware & software). Microsoft experience (Teams, 365, Windows 10). Remote Desktop s...

2 days ago seen See more...

Service Desk Manager

Bakers Delight Head Office

Camberwell, VIC

Leading and mentoring a team, to develop their skills and broaden their range of knowledge. Ensure technical Service Desk guidelines and procedures are up to date and followed. Providing seamless technical support to all customers...

a week ago seen See more...

Building Services BIM Manager New

Cundall

Melbourne, VIC

Permanent

The TeamThe worlds first engineering consultant to be certified carbon neutral, Cundalls mission is to provide a pathway to net-zero-carbon for all the buildings we design. We need engineers and technicians who share this passio...

7 hours ago seen See more...

Services Engineer/Manager

Lendlease

Melbourne, VIC

Permanent

This includes developing and maintaining construction programs, implementing the procurement strategy, value engineering, managing quality and always ensuring elevated levels of Health & Safety.You will be responsible managing the...

2 days ago seen See more...

Service Desk / Service Delivery Manager

Appentency Recruitment Services

Melbourne, VIC

Leading a local, interstate and international Service Desk team of nearly 20 techs. Leader who knows how to build & improve the performance of centralised MSP Service Desk operations. Contribute to building and enhancing the cultu...

2 months ago seen See more...

Manager Service Enablement Western Treatment Plant

Melbourne Water

Docklands, VIC

Contract

Reporting to the newly appointed Head Of Service Enablement; Sean Hanrahan. This is a pivotal role within the Service & Asset Lifecycle Portfolio. As the Manager Service Enablement, Western Treatment Plant you will be responsible...

2 days ago seen See more...

Service Desk Officer

Mpau Technology

Melbourne, VIC

Responding to support requests and inquiries from end-users in a professional and timely manner. Troubleshooting hardware and software issues related to desktops, laptops, printers, and other peripherals. Installing, configuring,...

a week ago seen See more...

Building services manager - Tier one builder

Design & Build Recruitment

Melbourne, VIC

$250,000 - $250,000 a year

Manage design for the Building Services packages across the project - Mechanical, Electrical & Hydraulic. Oversee coordination, installation and commissioning of Building services. Programming, scheduling & subcontractor managem...

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Field Services Manager

4D Doors

Melbourne, VIC

Coordinating a Field Service administration team to deliver key business installation and service numbers. Spending time out in the field, onsite with Installers and Service Technicians, building relationships and learning the Bus...

a week ago seen See more...

Service Desk Specialist

Just Group

Melbourne, VIC

Receiving and responding to IT queries including trouble shooting scanner, POS system technical issuesand a multitude of Support Officeinquiries. Ensure every phone query is dealt with professionally and accurately recorded in o...

a week ago seen See more...

Technical Services Manager (Power, Renewable Energy)

Programmed Go

Melbourne, VIC

Lead technical aspects of project development from pre-feasibility to delivery, overseeing engineering consultants and contractors. Act as the technical representative, providing oversight for projects managed by partners, particu...

a week ago seen See more...

Technical Services Manager

Elders Rural Services

Melbourne, VIC

Executes and manages best practice processes for Elders Technical Services across the State. Minimum of 5 years experience in Agronomy role(s). Understanding of marketing, pricing and product ranging. Understanding and memberships...

a week ago seen See more...

Automotive Service Manager

Ralph D'silva Motor Group

Melbourne, VIC

Rare opportunity with a large volume dealer. Generous retainer, bonus structure & fully maintained vehicle. Join the team at Ralph D'Silva Motor Group in Preston. 'Self Starter' who takes ownership and 'treats the business as thei...

a week ago seen See more...

Service Manager (AF7441)

Autorecruit

Melbourne, VIC

Our client is seeking an experienced Service Manager to take the helm of their multi-franchised dealership, in the coastal town of Bundaberg. This large town offers a great lifestyle, a comfortable climate and plenty to do, whethe...

a week ago seen See more...

Library Services Manager

Bolton Clarke Careers

Melbourne, VIC

Provide responsive information services for internal and external stakeholders. Manage and maintain the Library Management System. Develop and maintain the e-library site. Manage subscription renewals, vendor negotiations and cont...

a week ago seen See more...

Service Desk Level 2

Bsi People

Melbourne, VIC

2nd Level telephone contact support. Respond to and resolve customer requests, in relation to software, hardware and network operations difficulties by providing fast, efficient and friendly customer service. Must be logged into t...

a week ago seen See more...

Service Desk L2

Unisys

Melbourne, VIC

2nd Level telephone contact support.. Respond to and resolve customer requests, in relation to software, hardware and network operations difficulties by providing fast, efficient and friendly customer service.. Must be logged into...

a week ago seen See more...

Service Manager - Process & Governance

Capgemini

Melbourne, VIC

Understand and use the process, procedures, work instructions, policies, required documentation and tools as designed,. Coordinate and manage the progression of service management workload for MIM, Problem, SACM, Release and Trans...

a week ago seen See more...

Service Desk

Bsi People

Melbourne, VIC

1st Level telephone contact support. Respond to and resolve customer requests, in relation to software, hardware and network operations difficulties by providing fast, efficient and friendly customer service. Must be logged into t...

a week ago seen See more...

Service Desk Coordinator - On site

Telstra Health

Melbourne, VIC

Primary support for On/Off Site, Phone, Portal and Email support to customers for Level 1 and 2 end-user system support issues, queries and faults. Secondary support for all On/Off Site, Phone, Portal and Email support to customer...

a week ago seen See more...

IT Services Manager

Granite Consulting

Melbourne, VIC

$170,000 - $170,000 a year

Direct the operations and maintenance programs of the organization's IT systems, mission critical IT infrastructure, Cloud services and network infrastructure. Establish and maintain (best practice based) operational procedures, p...

a week ago seen See more...

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Top Jobs in Melbourne, VIC

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What companies are hiring for Service Desk Manager jobs in Victoria?

The top companies hiring now for Service Desk Manager jobs are Architectus, Broadbean ATS, Davies Collison Cave, Healthscope, Nous Group,

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