Service Desk Agent jobs
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SERVICE DESK ANALYST
Oversee Service Desk operations, including monitoring of telephones, and service portal requests coming in from all offices. Respond to IT Service Desk calls within agreed service level timelines. Resolve help desk incidents withi...
| Company | Minterellison |
|---|---|
| Address | Canberra, ACT |
| Category | Customer Service |
| Date Posted | 2 weeks ago See detail |
Service Desk Analyst
Minterellison
Canberra, ACT
Oversee Service Desk operations, including monitoring of telephones, and service portal requests coming in from all offices. Respond to IT Service Desk calls within agreed service level timelines. Resolve help desk incidents withi...
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Service Desk Analyst
Asic
Canberra, ACT
ASIC is seeking a full time Service Desk Analyst to join their Digital, Data and Technology Team Salary starting from $90,749 depending on experience (plus up to 15.4% superannuation). Permanent position based in Canberra. Providi...
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IT Support/Service Desk
Paxus
Brisbane, QLD
Proven experience in customer engagement. Experience providing first-line support to end users. Experience working within an ITSM. Knowledge and resolutions of Windows 10/11 Operating Systems. Knowledge and resolutions of the end...
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Service Desk Analyst - Brisbane
St Vincent's Health Australia
Bowen Hills, QLD
Provide outstanding technical support to users - respond to incoming requests via phone and ticketing system in an efficient and effective manner. Diagnose and troubleshoot hardware, software, and network issues, and guide users t...
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ICT Service Desk Analyst - APS 4 (Ongoing)
National Archives Of Australia
Canberra, ACT
Provide front-of-house services and represent the Data and Digital Branch, delivering consistent, high-quality, and responsive client service support to internal users. Support clients and communicate either in person, or electron...
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Level 2 IT Support Engineer/Service Desk Engineer
Emanate Technology
Sandringham, VIC
Previous Managed Service Environment. Excellent communication skills, both written and verbal. Previous experience providing Helpdesk/Desktop support. Experience and knowledge supporting Windows Desktop environments (Windows Deskt...
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Service Desk Analyst - Application Support
Thomax Technology
Melbourne, VIC
Up to 6 weeks of Annual Leave. Rapid career development and ongoing learning opportunities. Company bonus/incentive. Employee referral scheme. Flexible/ hybrid working arrangements. Volunteer paid time off to make an impact outsid...
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Level 2/3 Service Desk Engineer - Adelaide
Efex
Adelaide, SA
Provision of proficient and timely proactive and reactive IT support that is tailored to meet our clients needs, to ensure system continuity. Conducting support and maintenance of clients environment within agreement parameters....
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IT Service Desk Intern
Accounts Nextgen
Sydney, NSW
Gain real life hands-on experience through a 12-week internship with a reputable Australian business. Receive industry-leading training to prepare you for the internship, covering the most in-demand soft skills, incl. communicatio...
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L1 Service Desk Engineer (SDE)
Digital Armour Corporation
North Sydney, NSW
Provide first-level technical support and resolve issues to minimize downtime. Monitor and respond to service requests and network alerts swiftly. Log and manage tickets accurately within our Enterprise Toolset (ConnectWise). Coll...
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Level 1/2 Service Desk Analyst
Ashdown People
Sydney, NSW
$80,000-$90,000 + super. Permanent Position. Sydney CBD location. Provide technical support for levels 1 to 2. Acting as first point of contact to service and support users and customers via email and phone, or at the office. Main...
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Service Desk Analyst
Norton Rose Fulbright
Sydney, NSW
Provide first and second level support to Norton Rose Fulbright staff. Provide a high level of customer service for incoming phone calls and requests through the call logging system. Troubleshoot hardware and software issues; assi...
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Service Desk Analyst (Remote All NSW)
Prvidr
Sydney, NSW
Were an Aussie company established in 2015 with the express purpose of supporting modern, innovative business models using technology and know-how that builds capability and creates opportunity for our clients. Your Responsibilit...
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Senior Service Desk Engineer
First Focus It
Melbourne, VIC
We understand the challenges of Service Desk specialists and work with you and our clients to make sure you still get the time and the opportunity to train and develop We seek the best clients for our team to work with as well as...
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- View all First Focus It jobs - jobs in Melbourne, VIC
Service Desk Engineer L1
Virtual It Group
Shellharbour, NSW
Provide 1st Level Technical helpdesk/Service Desk support to all users. Provide IT and application support to all users. Support and maintain all technology infrastructure. Liaise 3rd party relationships with vendors, suppliers, a...
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Level 2 Service Desk Engineer
Hays Recruitment
Moonee Ponds, VIC
The company promotes a collaborative and supportive work environment, offering exposure to leading technologies and excellent career development opportunities. What you'll need to succeed To be successful in your application, you...
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Graduate Service Desk Engineer
Virtuelle Group
Rhodes, NSW
Bachelor's Degree in Computer Science or similar. Excellent communication skills . Can do attitude. Passion for technology and customer engagement. Ability to learn fast....
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Service Desk Engineer L2
Virtual It Group
Alexandria, NSW
Provide 1st & 2nd Level Technical helpdesk/Service Desk support to all users. Provide IT and application support to all users. Support and maintain all technology infrastructure. Liaise with vendors, suppliers, and support contrac...
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Service desk engineer
Thedrivegroup
Macquarie Park, NSW
Service Desk Engineer * Up to $85k plus super * Mac Park/ North Ryde * Hybrid working environment About the role: You will be working across the Level 2/3 space as and when needed, and being a client liaison. Supporting Endpoints,...
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Service Desk Technican
Hays Recruitment
Sydney, NSW
Global Organisation Within Transport Industry. Must Be Australian Citizen. Competitive Hourly Rate. Provide 1st and 2nd level technical support across IS/IT services.. Follow ITIL and Agile methodologies, including Problem, Change...
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IT Service Desk Analyst - Shift Work - Perth CBD
Talent International
Perth, WA
Opportunity to go permanent . Start date 3rd June . Major resource company with high paced, vibrant work environment. Minimum 3 years working on a IT Service Desk. ITIL v4 foundation (minimum). Experience in a high-pressure enviro...
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IT Service Desk & Workplace Specialist
Emmbr
Sydney, NSW
Work in a company dedicated to employee growth and development. $90-100k +super +10% bonus. One of Australia's largest fintech startups. Ensure the success of the Service Desk and workplace team. Seamless onboarding and offboardin...
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Service Desk Analyst II
L.e.k. Consulting
Sydney, NSW
Troubleshooting of routine hardware and software issues handled courteously and expeditiously. Answering and appropriately handling customer support requests via walk ups, phone, e-mail, voice mail, and instant messaging. Updati...
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Service Desk Analyst
Flinders Port
Adelaide, SA
Contribute effectively to the team ensuring efforts are aligned toward achieving team goals;. Provide quality customer service in response to enquiries and requests for assistance in the use of enterprise and operational system, e...
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Service Desk Analyst
Robert Half
Carlton, VIC
First-line IT support for all staff via phone calls. Strong experience with Active Directory. Brilliant working experience with Microsoft Office. EMR support experience highly desirable. Outstanding people skills. Exceptional comm...
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Level 2 IT Service Desk Engineer
Fcb Group
North Sydney, NSW
Employer of Choice; values driven with people-first mindset . Genuine recognition for your effort & contribution. Growing IT team and business with a UK parent company. Fun, social & supportive culture; fitness challenges, char...
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Level 2 Service Desk and Onsite Engineer
Blueapache
Sydney, NSW
We offer options for you to interview virtually. blueAPACHE oers an environment to make a real dierence, develop careers within a supportive and rewarding environment. Regular social events and an awesome culture work with a t...
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Mitel service desk engineer
Calibre One
Brisbane, QLD
MUST be Mitel certified in 3300/MIVB. The triage of incoming tickets via the ticketing system. Acting on priority requests within the agreed timeframe (SLA). Joining in with the out of hours on call roster. Assisting with training...
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Service Desk Officer
Recruitment Hive
Sydney, NSW
12+12 Month Federal Government Contract position. Opportunity to obtain a Baseline Clearance. Hybrid working from Parramatta location (some WFH). Capture demand for incident resolution and service requests. . Escalate appropriate...
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Service Desk Analyst (Remote All QLD)
Prvidr
Brisbane, QLD
Were an Aussie company established in 2015 with the express purpose of supporting modern, innovative business models using technology and know-how that builds capability and creates opportunity for our clients. Your Responsibilit...
2 weeks ago seen See more...
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