Service Desk Agent jobs
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LEVEL 1 SERVICE DESK TECHNICIAN
Respond promptly to client requests and incidents via phone, email, or ticketing system. Document all client interactions and technical issues with precision. Provide basic troubleshooting and technical support for hardware, softw...
| Company | Emerging It |
|---|---|
| Address | North Sydney, NSW |
| Category | IT |
| Date Posted | 2 weeks ago See detail |
Level 1 Service Desk Technician
Emerging It
North Sydney, NSW
Respond promptly to client requests and incidents via phone, email, or ticketing system. Document all client interactions and technical issues with precision. Provide basic troubleshooting and technical support for hardware, softw...
2 weeks ago seen See more...
- View all Emerging It jobs - jobs in North Sydney, NSW
Service Desk Officers
Talent International
Perth, WA
Supporting and provisioning end-user hardware, software, applications, peripherals and portable telephony devices and IT asset life cycle processes and procedures in a medium to large organisation. Delivering, maintaining and supp...
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- View all Talent International jobs - jobs in Perth, WA
Service Desk Officer
Blackroc
Rockhampton, QLD
Provide support by receiving, logging, resolving and escalating service requests and incidents in a fast and efficient manner following established policies, procedures, and standards. Analyse and resolve requests to maximise reso...
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- View all Blackroc jobs - jobs in Rockhampton, QLD
Service Desk Analyst
Chandler Macleod Group
Australian Capital Territory
Serve as the primary point of contact for all IT-related issues and requests, including hardware and software problems, network connectivity issues, and system errors. Provide timely and efficient technical support to end-users vi...
2 weeks ago seen See more...
Service Desk Analyst L1
Unisys
Canberra, ACT
1st Level telephone and other media contact support.. Strive for a high level of first contact resolution.. Accurately document calls and incidents.. Manage time and workload to meet predetermined service levels.. Maintain data ac...
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- View all Unisys jobs - jobs in Canberra, ACT
Service Desk Manager
Austin Technology
Subiaco, WA
Lead the Service Desk and service management function, ensuring prompt and efficient resolution of customer inquiries and issues. Implement and enforce best practices for incident management, problem resolution, and escalation pro...
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- View all Austin Technology jobs - jobs in Subiaco, WA
Guest Service Agent
Hilton Hotels & Resorts
Adelaide, SA
Achieve positive outcomes from Guest queries in a timely and efficient manner. Ensure an efficient reception experience for Guests, including check in/out, and complete audit procedures, as required. Ensure that the Guest Service...
2 weeks ago seen See more...
- View all Hilton Hotels & Resorts jobs - jobs in Adelaide, SA
Instant Service Agent (Part-time) | InterContinental Sydney
Intercontinental Hotels & Resorts
Sydney, NSW
1+years experience similar role within customer service or hotels or call centre- knowledge of Hotel operations is an advantage but not essential. Passionate about delivering warm and welcoming customer service & memorable gues...
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Vehicle Service Agent
Avis Budget Group
Randwick, NSW
Across our world-famous brands -Avis, Budget, Zipcar, and Apex- we're leading the way for the global mobility industry. This position is directly responsible for the cleaning of the interior and exterior of our vehicles to ensur...
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- View all Avis Budget Group jobs - jobs in Randwick, NSW
Metro Service Agent - Independent Contractor
Electrolux
Brisbane, QLD
Domestic appliance repairs. Daily interaction with Consumers and Retailers. Working closely with Service Allocations Team & Field Service Manager. Manage spare parts and van stock to enable first time fix. Manage route planning an...
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- View all Electrolux jobs - jobs in Brisbane, QLD
Customer Service Agent (Full-Time)
Avis Budget Group
Brisbane, QLD
Supportive, friendly, and caring culture. FreeStaff Parking. Entry level role with training provided. Large, stable international company with opportunity to move internally. Establishing customer car rental needs by actively...
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Service Desk Advisor
Agl
Docklands, VIC
End User devices (Desktop, Laptop, Mobile). Servers (virtual & physical). Networking (router, Switch, AP). Voice (multiple platforms). Be customer facing, engaging directly with all colleagues. This role will be required to transl...
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Customer Service Agent
Boral
Newcastle, NSW
Receive orders and enter them into our systems in a precise and agile manner (with training provided). Understand production capabilities of the Boral plant and truck network Monitor progress of deliveries and provide delivery st...
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- View all Boral jobs - jobs in Newcastle, NSW
Customer Service Agent
Mha Products
Knoxfield, VIC
Accurate order entry using MYOB Exo. Answer 40+ inbound calls. Communicate with customers and suppliers to resolve enquiries, provide information and maintain positive experiences. Perform general Customer Service and administrati...
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- View all Mha Products jobs - jobs in Knoxfield, VIC
Service Desk Analyst
Gallagher Au
East Melbourne, VIC
Provide hands-on 1st level support for all IT related incidents whilst recording details in the IT Service Management tool and assisting with resolution. Liaise with the business and internal service resources to resolve incidents...
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- View all Gallagher Au jobs - jobs in East Melbourne, VIC
IT Service Desk Coordinator
Ventora
Helensvale, QLD
prioritise and categorise tickets according to the process (ITIL) for Service Technicians. log all incidents and track progress through the ITSM System (ServiceNow). maintain accurate records of incidents and service requests in o...
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- View all Ventora jobs - jobs in Helensvale, QLD
Service Desk Officer
Emanate Technology
Sydney, NSW
Proficiency in resolving 1st / 2nd level technical issues. Experience in supporting environments with servers operating Microsoft Windows Server and Microsoft Exchange, and desktops / laptops operating Windows 10 / 11. Demonstrate...
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Level 1/2 Windows/Network Service Desk Support Officers - Multiple Positions
Atlantic Digital
Fortitude Valley, QLD
MS-102 Certification would be highly regarded. Experience with MAC systems is an advantage....
2 weeks ago seen See more...
Service Desk Engineer
Mcintosh & Son
Perth, WA
Manage the ticketing system (Manage Engine Service Desk) to control the IT requests within McIntosh Group. This will include the initial logging of the service requests and escalation as required with key support vendors. Maintain...
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- View all Mcintosh & Son jobs - jobs in Perth, WA
Service Desk Technician
Robert Half
Perth, WA
Provide first and second level technical support to end-users via phone, email, or other communication channels. Respond to service requests in a timely manner and maintain accurate records of support activities. Troubleshoot and...
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Service Desk Technician -Townsville
Envisage Technology
Brisbane, QLD
People come first. Expertise is earned. Exceed expectations. Dont stand still. Participate in the community. Bonus on top of salary. Monthly peer recognition. Annual Awards at Christmas party. 5% of time me available for Training...
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- View all Envisage Technology jobs - jobs in Brisbane, QLD
Service Desk Analyst
Chisholm Institute Of Tafe
Dandenong, VIC
Providing front-line service to staff and students with responsibility for resolving incidents and service requests, or escalating to appropriate areas, to meet standards. Informing customers regarding current or expected service...
2 weeks ago seen See more...
Service desk analyst
Workforce Australia For Individuals
Perth, WA
Key Responsibilities:End-User Support: Be the first point of contact for all IT-related enquiries, incidents, and service requests.Provide timely and effective resolution to technical issues. ** Applicants who have exposure to wor...
2 weeks ago seen See more...
Service Desk Analyst
Hays Recruitment
Parramatta, NSW
Provide 1st and support some level 2. Coordinate with team members and other IT support areas to provide resolution of issues, including the escalation of more complex matters to technical teams and management as required.. Escala...
2 weeks ago seen See more...
- View all Hays Recruitment jobs - jobs in Parramatta, NSW
Service Desk Officer
Gwg Recruitment
Newcastle, NSW
Provide first-line technical support to employees via phone, email, or in person. Diagnose and troubleshoot hardware, software, and network issues. Escalate complex technical issues to appropriate teams for resolution. Install, co...
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- View all Gwg Recruitment jobs - jobs in Newcastle, NSW
Service Desk Specialist
Cartoncloud
Burleigh Heads, QLD
Provide first point response to customer enquiries through the Customer Support function (email, portal, callback system). Investigate, troubleshoot, manage and resolve Support enquiries. Working with the development team on techn...
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- View all Cartoncloud jobs - jobs in Burleigh Heads, QLD
Service Desk Manager - Service Delivery & Customer Success
Genesis It Recruitment
Sydney, NSW
Permanent Full Time. Sydney CBD Office Location. Flexible/Hybrid Working Arrangement. Lead the Service Desk and service management function, ensuring prompt and efficient resolution of customer inquiries and issues. Implement and...
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- View all Genesis It Recruitment jobs - jobs in Sydney, NSW
IT Service Desk Manager
Novum Global
Melbourne, VIC
Lead and manage the IT support services desk team, including hiring, training, and performance management. Oversee the day-to-day operations of the support services desk, ensuring timely response and resolution of technical issues...
2 weeks ago seen See more...
- View all Novum Global jobs - jobs in Melbourne, VIC
Front Office - Guest Service Agents
Brisbane Airport Hotels Group
Brisbane, QLD
Provide courteous, efficient andprofessional serviceto exceed guest expectations. Maintaining strict security procedures surrounding guest confidentiality & privacy. Liaisingwithinternaldepartments ina proactive mannerto en...
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Guest Services Agent
The Inchcolm Hotel
Spring Hill, QLD
To represent the face of the hotel to be able to offer an enticing, warm welcome to all guests entering The Inchcolm. To execute best practice of all hotel procedures and policies at all times. To maintain a proactive and positive...
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- View all The Inchcolm Hotel jobs - jobs in Spring Hill, QLD
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