Service Desk Agent jobs

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SERVICE DESK ANALYST

Excellent attention to detail. Good communication, interpersonal, and organisational skills. A high level of literacy and numeracy. A passion for delivering high quality IT support. A working knowledge of delivering IT systems and...

CompanyThe University Of Newcastle
AddressNewcastle, NSW
CategoryCustomer Service
SalaryPermanent
Date Posted 7 days ago See detail

Service Desk Analyst

The University Of Newcastle

Newcastle, NSW

Permanent

Excellent attention to detail. Good communication, interpersonal, and organisational skills. A high level of literacy and numeracy. A passion for delivering high quality IT support. A working knowledge of delivering IT systems and...

Customer Service Agent | Multiple Positions

Tacticall

Queensland

$62,400-83,200 per year

Brisbane North location (Geebung). 3 - 6 Months Full Time, Commencing ASAP. Large stable employer. Previous experience in a fast paced and professional Customer Service role. High level of accuracy. You want to go above and beyond...

Service Desk Analyst - Device Provisioning

Centorrino Technologies

Mildura, VIC

$52,000-60,000 per year

Working with tickets submitted is what you'll spend most of your time doing. You will be able to resolve some tickets on your own, while others will require collaboration/escalation with other teams. Troubleshoot or escalate issue...

Guest Service Agents (Pre-opening)

Accor

Melbourne Airport, VIC

Permanent

Have the ability to work rotating 7 day roster. Be customer focused. Have great attention to detail. Be reliable and well groomed. Be a strong team player with excellent communication and interpersonal skills. Have a valid Respons...

Senior Service Desk Analyst

Singtel

Sydney, NSW

Permanent

Solid work experience in an outsourced Help / Service Desk environment;. Proven experience in commercial call logging tools such as Service Now, CA Service Desk;. Proven experience in delivering exceptional customer service with d...

Senior Service Desk Analyst

Singtel

Adelaide, SA

Competitive

and working toward performance KPIs;-Practical experience in managing and delivering to Service Management disciplines (e.g. ITIL V3);-Demonstrated track record/career in I.T/Telecommunications-Strong proficiency in troubleshootin...

Service Desk Analyst

Hays Recruitment

Perth, WA

Opportunity to work for a federal government client. Great business focussed talented team. Growth and development. Deliver first contact remote IT support to provide both response and resolution in a timely manner to incidents or...

Airline Customer Service Agent – Broome Airport

Swissport

Broome, WA

Committed to delivering exceptional and safe service. Strong interpersonal skills and a team player. Demonstrates a strong work ethic and a desire for learning and advancement. Maintains composure under pressure and presents thems...

Service Desk Team Lead

Eltham College

Research, VIC

A high level of customer service in a similar role. Managing a ticketing system assignment, priorities, and workloads. Managing escalations from the Service Desk Team. Providing level 1 & 2 technical support. Managing IT Administr...

Service Desk Engineer

Bamits Pty Ltd

Rhyll, VIC

They get a highly flexible work environment. Theyre part of a business culture marked by positive customer relationships, growth, success, opportunities and teamwork. They get rewarded for their efforts. They form an integral pa...

Service Desk Specialist

Kangan Institute

Essendon, VIC

Bachelor's degree in a relevant field or lesser degree with extensive experience. Working knowledge of ICT ticketing systems. Understanding of SLAs. Accountable for one's work from start to finish. Flexible but methodical and thor...

Service Desk Specialist

Bendigo Kangan Institute

Essendon, VIC

Bachelor's degree in a relevant field or lesser degree with extensive experience. Working knowledge of ICT ticketing systems. Understanding of SLAs. Accountable for one's work from start to finish. Flexible but methodical and thor...

Level 1 Service Desk Engineer

Hays Recruitment

Clayton, VIC

The company promotes a collaborative and supportive work environment, offering exposure to leading technologies. Answering calls and driving first time resolution on the Service Desk whilst contributing to maintaining a high level...

Service Desk Technician

Rsm

Melbourne, VIC

Provide first and second level support the business with. IT systems and software. Answers, evaluates and prioritises incoming requests and assists users with hardware, software, networking and other technology related problems. R...

ICT Service Desk Support Officer

Bulla Dairy Foods

Geelong, VIC

Record and respond to all incoming helpdesk requests as per ITIL/ITSM framework.. Support Office 365 including exchange online, Teams, Intune, and Defender.. Support Azure Environment. Identity and access management and conducti...

Service Desk team Lead

Nri Australia & New Zealand

Adelaide, SA

Monitor and manage service support team performance, ensuring clear understanding of objectives. Collaborate with the Service Desk Manager to develop and maintain effective documentation of support processes, procedures, and work...

Customer Service Agent and Allocator Opportunities

Alex Fraser Group

Nudgee, QLD

Previous Call Centre experience is essential or logistics experience. Previous experience in the construction industry preferred but not essential. Experience with high level Microsoft Skills (MS Excel, Outlook etc) and high-level...

Level 2 Service Desk Engineer - Toowoomba

Efex

Toowoomba, QLD

Provision of proficient and timely proactive and reactive IT support that is tailored to meet our clients needs, to ensure system continuity. Conducting support and maintenance of clients environment within agreement parameters....

Night Guest Service Agent

Oaks Hotels, Resorts And Suites

Gladstone, QLD

Conduct guest arrivals and departures. Confidently provide personalised, proactive Guest Service. Provide outstanding guest experiences by demonstrating a commitment to service excellence and maintainingstandards. Maintain profes...

Service Desk Officer (TALENT POOL)

Queensland Health

Brisbane, QLD

The provision of high quality first tier support to users of Laboratory and Clinical Information systems via telephone, email and fax communication channels, including:First level incident and request resolution.Basic training.Cus...

Service Desk Officer (TALENT POOL)

Queensland Health

Brisbane, QLD

The provision of high quality first tier support to users of Laboratory and Clinical Information systems via telephone, email and fax communication channels, including:First level incident and request resolution.Basic training.Cus...

Customer Service Agent

Snap Talent Int.

Crows Nest, NSW

Managing customer enquiries and payment processing efficiently. Addressing and resolving issues to ensure customer satisfaction. Coordinating with technical teams to troubleshoot and solve system-related issues. Based onsite in Cr...

VN-0741456 - APS4 Service Desk Officer - Ongoing - Sydney

Aged Care Quality And Safety Commission

Sydney, NSW

Capture demand for incident resolution and service requests. Coordinate with team members and other IT support areas to provide resolution of issues, including the escalation of more complex matters to technical teams and manageme...

Customer Services & Operations Agent (Casual)

Avis Budget Group

Cairns, QLD

Permanent

Big brands come with big opportunities, and we are DRIVEN to be the BEST vehicle rental company in the world - TOGETHER!Casual position available (3-4 days per week)Entry level role with training providedSupportive, friendly, and...

IT Service Desk Analyst - Canberra

Seven West Media

Canberra, ACT

Logging all incidents and requests, and collecting the required information through an effective customer conversation. Assessing, triaging, researching, and resolving basic incidents and requests regarding the use of IT services....

IT Service Desk Analyst

Seven

Canberra, ACT

Logging all incidents and requests, and collecting the required information through an effective customer conversation. Assessing, triaging, researching, and resolving basic incidents and requests regarding the use of IT services....

Guest Service Agent

Marriott International

Surfers Paradise, QLD

Process all guest check-ins by confirming reservations, assigning room, and issuing and activating room key. Process all payment types such as room charges, cash, checks, debit, or credit. Answer, record, and process all guest cal...

Guest Service Agent - Full Time

Marriott International

Sydney, NSW

Assist travelers arriving and departing the hotel through the check in and departure process. Handle general enquiries, and provide a friendly, genuine service with each traveler experience. Build and strengthen relationships wi...

Guest Service Agent

Simply Hired

National Park, TAS

meeting and greeting our discerning guests. processing arrivals and departures. maintaining room accounts. assisting with guest enquiries. working on various administration tasks. Proven 5 star experience in a similar role. Impecc...

Guest Service Agent - Part Time

Marriott International

Sydney, NSW

Assist travelers arriving and departing the hotel through the check in and departure process. Handle general enquiries, and provide a friendly, genuine service with each traveler experience. Build and strengthen relationships wi...