Service Desk Analyst jobs in North Sydney, NSW

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SERVICE DESK ANALYST - USER ACCESS MANAGEMENT

Working within a dedicated sub team to own our client's end user on-boarding experience. Ensuring all documented processes are being followed and high-quality outcomes are experienced by our customers with every encounter. Refine,...

CompanyCentorrino Technologies
AddressSydney, NSW
CategoryCustomer Service
Salary$55,000-70,000 per year
Job typeFull-time
Date Posted 2 months ago See detail

Service Desk Analyst - User Access Management

Centorrino Technologies

Sydney, NSW

$55,000-70,000 per year

Working within a dedicated sub team to own our client's end user on-boarding experience. Ensuring all documented processes are being followed and high-quality outcomes are experienced by our customers with every encounter. Refine,...

ICT Service Desk Analyst

City Of Canada Bay Council

Drummoyne, NSW

$71,736 - $82,497 a year

$71,736.33 $82,496.78 per annum plus super. Participation in Council's 9-day fortnight scheme . Full-Time - 35 hours per week Provide first-line technical support and quality customer service to Council staff, Councillors and cu...

ICT Service Desk Analyst

City Of Canada Bay Council

Drummoyne, NSW

$71,736.33 $82,496.78 per annum plus super. Participation in Council's 9-day fortnight scheme . Full-Time - 35 hours per week . Provide first-line technical support and quality customer service to Council staff, Councillors and...

Level 2 IT Service Desk Engineer

Fcb Group

North Sydney, NSW

Employer of Choice; values driven with people-first mindset . Genuine recognition for your effort & contribution. Growing IT team and business with a UK parent company. Fun, social & supportive culture; fitness challenges, char...

L1 Service Desk Engineer (SDE)

Digital Armour Corporation

North Sydney, NSW

Provide first-level technical support and resolve issues to minimize downtime. Monitor and respond to service requests and network alerts swiftly. Log and manage tickets accurately within our Enterprise Toolset (ConnectWise). Coll...

Level 1 Service Desk Technician

Emerging It

North Sydney, NSW

Respond promptly to client requests and incidents via phone, email, or ticketing system. Document all client interactions and technical issues with precision. Provide basic troubleshooting and technical support for hardware, softw...

Service Desk Analyst

Seven

Eveleigh, NSW

Logging all incidents and requests, and collecting the required information through an effective customer conversation. Assessing, triaging, researching, and resolving basic incidents and requests regarding the use of IT services....

Service Desk Analyst

Seven

Eveleigh, NSW

Logging all incidents and requests, and collecting the required information through an effective customer conversation. Assessing, triaging, researching, and resolving basic incidents and requests regarding the use of IT services....

VN-0741456 - APS4 Service Desk Officer - Ongoing - Sydney

Aged Care Quality And Safety Commission

Sydney, NSW

Capture demand for incident resolution and service requests. Coordinate with team members and other IT support areas to provide resolution of issues, including the escalation of more complex matters to technical teams and manageme...

Service Desk Technican

Hays Recruitment

Sydney, NSW

Provide 1st and 2nd level technical support across IS/ITservices. Follow ITIL and Agile methodologies, including Problem, Change,Incident, and Request Management. Ensure ACD phones are answered within agreed-upon targets.. Log, mo...

Service Desk Technican

Hays Recruitment

Sydney, NSW

Global Organisation Within Transport Industry. Must Be Australian Citizen. Competitive Hourly Rate. Provide 1st and 2nd level technical support across IS/IT services.. Follow ITIL and Agile methodologies, including Problem, Change...

Level 2 Service Desk and Onsite Engineer

Blueapache

Sydney, NSW

We offer options for you to interview virtually. blueAPACHE oers an environment to make a real dierence, develop careers within a supportive and rewarding environment. Regular social events and an awesome culture work with a t...

IT Service Desk & Workplace Specialist

Emmbr

Sydney, NSW

Work in a company dedicated to employee growth and development. $90-100k +super +10% bonus. One of Australia's largest fintech startups. Ensure the success of the Service Desk and workplace team. Seamless onboarding and offboardin...

IT Service Desk Intern

Accounts Nextgen

Sydney, NSW

Gain real life hands-on experience through a 12-week internship with a reputable Australian business. Receive industry-leading training to prepare you for the internship, covering the most in-demand soft skills, incl. communicatio...

Service Desk Officer

Recruitment Hive

Sydney, NSW

12+12 Month Federal Government Contract position. Opportunity to obtain a Baseline Clearance. Hybrid working from Parramatta location (some WFH). Capture demand for incident resolution and service requests. . Escalate appropriate...

Service Desk Officer

Emanate Technology

Sydney, NSW

Proficiency in resolving 1st / 2nd level technical issues. Experience in supporting environments with servers operating Microsoft Windows Server and Microsoft Exchange, and desktops / laptops operating Windows 10 / 11. Demonstrate...

IT Service Desk Specialist

Nine For Brands

North Sydney, NSW

Receive, record and resolve IT infrastructure problems to support productivity. Provide timely & effective support for all IT systems. Monitor and escalate calls to ensure resolution to agreed SLA. Ensure effective, regular and ti...

Service Desk Manager - Service Delivery & Customer Success

Genesis It Recruitment

Sydney, NSW

Permanent Full Time. Sydney CBD Office Location. Flexible/Hybrid Working Arrangement. Lead the Service Desk and service management function, ensuring prompt and efficient resolution of customer inquiries and issues. Implement and...

Service Desk Officer

Recruitment Hive

Sydney, NSW

12+12 Month Federal Government Contract position. Opportunity to obtain a Baseline Clearance. Hybrid working from Parramatta location (some WFH). Capture demand for incident resolution and service requests. . Escalate appropriate...

Service Desk Level 1 Team Leader

Sbs

Sydney, NSW

Ensure adherence to processes and meticulous attention to detail in issue resolution. Collaborate with the team to meet service levels and KPIs on a 24/7 rotating roster basis. Take charge of on-call responsibilities outside of re...

Service Delivery Analyst - Admin (Business Continuity)

Morgan Mckinley

Sydney, NSW

Assist BC Lead in technical support during Business Continuity tool configuration and roll out phases. Oversee the effective migration of Business Continuity plans and data from the existing Business Continuity tool and other sour...

Service Delivery Analyst/Admin (Business Continuity)

Morgan Mckinley

Sydney, NSW

Assist BC Lead in technical support during Business Continuity tool configuration and roll out phases. Oversee the effective migration of Business Continuity plans and data from the existing Business Continuity tool and other sour...

Service Management Analyst - $130,000 + Super - Hybrid

Allura Partners

Sydney, NSW

Incident and Problem Management:. Reporting. Service Management Tooling administration. Change Management. A thorough understanding of all ITIL processes and functions particularly those related to Service Management. Experience...

Guest Service Agent - Front Desk

Capella Sydney

Sydney, NSW

Greet and welcome all guests to the hotel in a warm, professional and friendly manner. Open doors, assist guests/visitors entering, and leaving property. Ensure guests are greeted in the lobby with a warm professional friendly man...

Service Desk Manager

Lagardère Awpl

Sydney, NSW

Permanent

Drive the Service Desk function, incident management, service knowledge management and the service catalogue. Promote a constructive and customer-focused team. Manage and monitor performance, quality, and completeness of work with...

Technical Analyst (Infrastructure Services)

Gallagher

North Sydney, NSW

Provide L3 Support in relation to incidents and work requests. Scope of services (but not limited to). Desktop operating system support. Active directory support. Citrix OS support. Server/storage hardware configuration. Server/st...

Senior Financial Analyst | Financial Services

Mars Recruitment

Sydney, NSW

Work closely with the leadership team to manage monthly management and board reporting. Utilise financial and non-financial data to deliver insights on variances to budgets and forecasts. Review financial results to ensure accurac...

IT Service Desk Officer | Hybrid Work from Home Role

Precision It

North Sydney, NSW

Office 365. Cloud services. Networking. Security & Firewalls. Strong written and verbal communication skills with high-level attention to detail. Customer-focused ensuring client confidence in the support team and the business. Ab...

Portfolio Services Group Analyst | Equities

Macquarie Group Limited

Sydney, NSW

Excellent attention to detail and numerical ability. Strong problem-solving ability and adaptability. Experienced in Aladdin, Excel and VBA programming. Excellent communication and stakeholder management skills. Keen interest in i...

Service Operations - Service Operations Analyst - Tech Assist

Macquarie Group Limited

Sydney, NSW

The walk-up Service Desk is an information point used to provide local technology training and as a hub to provide loan equipment, a repair service, and promotion of IT products.As a first point of contact for all staff who requir...