Service Desk Analyst jobs in North Sydney, NSW
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SERVICE DESK ANALYST
Answer calls to the internal Technical Support phone line. Troubleshoot and resolve level 1 IT issues. Escalate tickets to the level 2/3 IT support staff when required. Triage tickets submitted to through the companys Jira Servic...
| Company | Fleetpartners |
|---|---|
| Address | St Leonards, NSW |
| Category | Customer Service |
| Date Posted | an hour ago See detail |
Service Desk Analyst New
Fleetpartners
St Leonards, NSW
Answer calls to the internal Technical Support phone line. Troubleshoot and resolve level 1 IT issues. Escalate tickets to the level 2/3 IT support staff when required. Triage tickets submitted to through the companys Jira Servic...
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Service Desk Analyst - 12months fixed term contract New
Reserve Bank Of Australia
Sydney, NSW
Make a difference - challenging and meaningful work that creates a big impact. Be inspired - our people are specialists in their field who contribute to the prosperity & welfare of Australian people. Embrace life - experience a wo...
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Service Desk Analyst New
Brennan It
Sydney, NSW
An environment that embraces learning and development of all employees. A focus on health and well-being - social club, sporting teams, health checks, poker, and trivia nights and more!. Discounted IT hardware and software produc...
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Service Desk Analyst | ASX Listed - Financial Services New
Arcqtalent
Sydney, NSW
Set up of new users and support the existing BAU IT operations. Have good knowledge and experience in Technical level 1, 2 related support. Windows, AD, Exchange and O365 experience. Proven ability to install and maintain IT hard...
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ITDS Service Desk Analyst Casual New
Uts College
Sydney, NSW
Higher School Certificate or relevant tertiary qualifications. Excellent customer service ethic and telephone manner. Friendly, confident and patient with people. Ability to communicate with people who have English as their seco...
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ITDS Service Desk Analyst New
Uts College
Sydney, NSW
Higher School Certificate or relevant tertiary qualifications. Excellent customer service ethic and telephone manner. Friendly, confident and patient with people. Ability to communicate with people who have English as their seco...
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Service Desk Analyst New
Paxus
Sydney, NSW
Deliver outstanding customer service by effectively responding to user queries and technical support requests via phone, email, and tickets. Collaborate with IT colleagues and users to troubleshoot and resolve software and hardwar...
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Service Desk Analyst/Technical Support Officer - Fujitsu New
Chandler Macleod Group
Sydney, NSW
General troubleshooting of PCs, notebooks, desktop peripherals and mobile devices (Mobile phones and tablets) to resolve or engage warranty/replacement equipment back to the vendor. Perform/provide department/managers, facility an...
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Service Desk Analyst
Pickles Auctions
Sydney, NSW
Why Choose Pickles?- Hybrid work model- Stable and positive workplace environment with a supportive team and culture- Comprehensive training and development opportunitiesAbout the RolePickles is seeking a customer service-oriented...
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ITDS Service Desk Analyst New
Uts College
Ultimo, NSW
Higher School Certificate or relevant tertiary qualifications. Excellent customer service ethic and telephone manner. Friendly, confident and patient with people. Ability to communicate with people who have English as their seco...
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Service desk Analyst New
Boundary Consulting Pty Ltd
Haymarket, NSW
Provide first-line technical support to users via phone, email, chat, or in-person. Diagnose and resolve hardware, software, and network issues in a timely manner. Log all support requests accurately and promptly into the ticketin...
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Senior Service Desk Analyst
Singtel
Sydney, NSW
Permanent
Solid work experience in an outsourced Help / Service Desk environment;. Proven experience in commercial call logging tools such as Service Now, CA Service Desk;. Proven experience in delivering exceptional customer service with d...
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Level 1/2 Service Desk Analyst
Ashdown People
Sydney, NSW
$80,000-$90,000 + super. Permanent Position. Sydney CBD location. Provide technical support for levels 1 to 2. Acting as first point of contact to service and support users and customers via email and phone, or at the office. Main...
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Service Desk Analyst (Remote All NSW)
Prvidr
Sydney, NSW
Were an Aussie company established in 2015 with the express purpose of supporting modern, innovative business models using technology and know-how that builds capability and creates opportunity for our clients. Your Responsibilit...
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Service Desk Analyst II
L.e.k. Consulting
Sydney, NSW
Troubleshooting of routine hardware and software issues handled courteously and expeditiously. Answering and appropriately handling customer support requests via walk ups, phone, e-mail, voice mail, and instant messaging. Updati...
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Service Desk Analyst
Norton Rose Fulbright
Sydney, NSW
Provide first and second level support to Norton Rose Fulbright staff. Provide a high level of customer service for incoming phone calls and requests through the call logging system. Troubleshoot hardware and software issues; assi...
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Graduate Service Desk Analyst
It Services Firm
Sydney, NSW
External - Company Group Customers, service providers, and sub-contractors.. Internal - Technical Teams and Service Delivery Managers; Sub-Divisions and related personnel; colleagues and associates.. Respond to requests for techni...
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Level 1/2 Service Desk Analyst
Ashdown People
Sydney, NSW
Permanent
Provide technical support for levels 1 to 2. Acting as first point of contact to service and support users and customers via email and phone, or at the office. Maintain computer systems and provide technical support for hardware a...
3 weeks ago seen See more...
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Service Desk Analyst - Enterprise Mobility
Teleresult Pty Ltd
Crows Nest, NSW
Provide Level 1 and 2 Service Desk Support via phone, email and online tools. Triage new Incidents and Service Requests as they are received, prioritise appropriately and ensure that critical issues are addressed in a timely manne...
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IT Service Desk Analyst
Inchcape Shipping Services
St Leonards, NSW
To provide first and second tier customer support; managing customer expectations in a satisfactory and consistent manner. Through the use of various productivity tools and a disciplined approach to problem/fault diagnosis, help c...
2 months ago seen See more...
Service Desk Analyst
Globant Commerce Studio
Sydney, NSW
Permanent
Respond to requests for technical assistance in person, via phone, communication channels. Diagnose and resolve technical hardware and software issues. Advice user on appropriate action. Follow standard help desk procedures. Redir...
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Service Analyst New
University Of Notre Dame
Sydney, NSW
Join a national university committed to excellence in education, scholarship and research.. Supportive Staff and work environment. HEW Level 5 $82,366 to $90,579 pa + 13.75% superannuation (Pro rata). Utilise technical knowledge a...
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Service Analyst/Call Quality - My Aged Care Service New
Healthdirect Australia
Sydney, NSW
Assess telephone-based or online interactions with customers and provide recommendations for improvements using a Quality Scorecard. Quality assurance reviews of activities undertaken within the Aged Care contact centre. Providing...
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Service Analyst/Call Quality - My Aged Care Service New
Healthdirect Australia
Sydney, NSW
Assess telephone-based or online interactions with customers and provide recommendations for improvements using a Quality Scorecard. Quality assurance reviews of activities undertaken within the Aged Care contact centre. Providing...
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IT Service Desk Analyst Read more
Atlamgroup
Sydney, NSW
We are currently delivering some of Australias most exciting projects across the transport, building construction, defence, airports, mining, civil and social infrastructure sectors. Laing ORourke is committed to becoming the re...
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Service Desk Analyst - Sydney 6mo FTC
Centorrino Technologies
Sydney, NSW
Working with tickets submitted is what you'll spend most of your time doing. You will be able to resolve some tickets on your own, while others will require collaboration/escalation with other teams. Troubleshoot or escalate issue...
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Service Desk Analyst
Atlamgroup
Sydney, NSW
Responsibilities include: Providing on-site support to end users across hardware, software and other devices Respond to support issues raised through first line calls, tickets and face to face queries Equipment set up such as PC's...
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IT Service Desk Analyst
Laing O'rourke
Sydney, NSW
494384 Sydney, NSW, Australia Information Technology Full time Closing on: May 13 2024 Microsoft Active Directory. Microsoft Exchange. Cisco Call Manage UCM. ServiceNow. Microsoft Intune. Excellent communication skills over the p...
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Senior Service Desk Analyst
Harvey Nash
Sydney, NSW
$70,000 - $80,000 a year
Senior Service Desk Anaayst (L1 & L2)* Up to $75-80k plus super* Sydney - North Shore Location* Hybrid working environmentWe are proud to be partnering with a growing MSSP, who are looking to add to their Service Desk team, due t...
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Service Desk Analyst
Peoplebank
Sydney, NSW
Initial 12 months contract. Location: Western Sydney (Richmond). Hybrid work model ( 3 days / office). Service Desk and Incident Management. Client Services Management. Service Support. Supplier Relationship Management. Previous e...
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