Service Desk Analyst jobs in Victoria

Now available 133 results are consistent

Sort by:relevance - date

IT SERVICE DESK ANALYST

Communicate with users via phone, email, and face to face and support ticketing system (ServiceNow) to help resolve a technical issue. Resolve level 1 tickets within our SLA period. Escalate tickets as required. Take phone calls,...

CompanySlater & Gordon Lawyers
AddressMelbourne, VIC
CategoryIT
Date Posted a week ago See detail

IT Service Desk Analyst

Slater & Gordon Lawyers

Melbourne, VIC

Communicate with users via phone, email, and face to face and support ticketing system (ServiceNow) to help resolve a technical issue. Resolve level 1 tickets within our SLA period. Escalate tickets as required. Take phone calls,...

IT SERVICE DESK ANALYST

Catalyst Education

Melbourne, VIC

Broaden your skills and grow your career through professional development opportunities. Full access to studying all our courses for free. Access toover 3,000 outlets/opportunitiesfor you to make the most of your Shopping Dollar...

Level 1/2 Service Desk Analyst

Granite Consulting

Melbourne, VIC

Provide first level contact and convey resolutions to customer issues. Office 365 hands on Service Desk Support. Properly escalate unresolved queries to the next level of support. Track, route and redirect problems to correct reso...

IT Service Desk Analyst

Charter Hall

Melbourne, VIC

IT Learning & Development: Empower employees to be their very best selves by showing them how to get the most out of their tools and drive genuine insights that enable improved ways of working. Monitoring & Event Management: Ident...

Service Desk Analyst - Device Provisioning

Centorrino Technologies

Mildura, VIC

$52,000-60,000 per year

Working with tickets submitted is what you'll spend most of your time doing. You will be able to resolve some tickets on your own, while others will require collaboration/escalation with other teams. Troubleshoot or escalate issue...

Service Desk Analyst - Application Support

Thomax Technology

Melbourne, VIC

Up to 6 weeks of Annual Leave. Rapid career development and ongoing learning opportunities. Company bonus/incentive. Employee referral scheme. Flexible/ hybrid working arrangements. Volunteer paid time off to make an impact outsid...

Service Desk Analyst

Robert Half

Carlton, VIC

First-line IT support for all staff via phone calls. Strong experience with Active Directory. Brilliant working experience with Microsoft Office. EMR support experience highly desirable. Outstanding people skills. Exceptional comm...

Service Desk Analyst

Gallagher Au

East Melbourne, VIC

Provide hands-on 1st level support for all IT related incidents whilst recording details in the IT Service Management tool and assisting with resolution. Liaise with the business and internal service resources to resolve incidents...

Service Desk Analyst

Chisholm Institute Of Tafe

Dandenong, VIC

Providing front-line service to staff and students with responsibility for resolving incidents and service requests, or escalating to appropriate areas, to meet standards. Informing customers regarding current or expected service...

Service Desk Analyst

Robert Half

Carlton, VIC

Permanent

Robert Half International Inc. Australia - English Belgium - English Belgium - Nederlands Belgium - Franais Brazil - Portugus Canada - English Canada - Franais Chile - Espaol China - China - English France - Franais German...

Service Desk Analyst

Specsavers

Melbourne, VIC

Permanent

Quarterly bonus scheme. Two free pairs of glasses each year. On-site free parking. Birthday leave, Volunteer leave and Paid Parental Leave. Health & Wellbeing programs. Fully funded social club - provides a wide range of activitie...

Service Desk Analyst

Fujitsu

Docklands, VIC

Permanent

The Service Desk Agent is accountable to fulfil the following responsibilities:. Provide a high level of customer service throughout all communications with the end user. All contacts are to be captured and recorded into the stand...

Service Desk Analyst

Atlamgroup

Melbourne, VIC

We draw on the talents of our people and collaborate with others who share our vision and values to continue the pioneering spirit of Mary Aikenhead and the Sisters of Charity. Reporting to the Service Desk Team Leader in your are...

Service Desk Analyst

Gallagher

Melbourne, VIC

Join a Global Company offering career progression. Be part of a high performing, passionate IT Team. Something for everyone - range of employee benefits, discounts and wellbeing programs . Monitoring and tracking all service reque...

Service Desk Analyst

Bluefin Resources

Melbourne, VIC

...

Service Desk Analyst

Talent International

Melbourne, VIC

Initial 6 month contract + extensions. Convenient Melbourne CBD location. Interview and start ASAP. Provide level 1 support across network, server and desktop hardware, mobile devices, software and peripheral devices, including pr...

Service Desk Analyst

Emmbr

Fitzroy, VIC

Be part of a healthcare organisation making a genuine difference.. Manager who encourages and facilitates progression within IT team.. Not-for-profit salary packaging options up to $15,990.. Excellent communication, with experienc...

Service Desk Analyst

Emmbr

Victoria

Be part of a healthcare organisation making a genuine difference.Manager who encourages and facilitates progression within IT team.Not-for-profit salary packaging options up to $15,990. * Not-for-profit salary packaging options...

Service Desk Analyst

St Vincent's Health Australia

Melbourne, VIC

Provide outstanding technical support to users - respond to incoming requests via phone and ticketing system in an efficient and effective manner. Diagnose and troubleshoot hardware, software, and network issues, and guide users t...

Service Desk Analyst

Brandbank Group

Melbourne, VIC

Using the call management system, log monitor and track all incidents and service requests received. Ideal for someone early in their career looking to learn.. Proactive maintenance of outstanding calls for all queues in IT Servi...

Service Desk Analyst

Gallagher Bassett

Melbourne, VIC

Competitive salary and benefits

Join a Global Company offering career progression. Be part of a high performing, passionate IT Team. Something for everyone - range of employee benefits, discounts and wellbeing programs. Monitoring and tracking all service reque...

IT Service Desk Analyst - Casual

David Jones Limited

Melbourne, VIC

Deliver high quality and responsive customer service to all IT users. Problem solving technical issues and escalating issues when necessary. Open and close cases and document updates to case notes. Collaborate with your team and p...

Service Desk Analyst

Leidos

Scoresby, VIC

Permanent

12 Extra Days Leave: Life Days are the Leidos way of recognising that we all need some extra time out to take care of life. By working slightly more than the minimum weekly hours (2 hours per week for full timers) you can accrue u...

Service Desk Analyst

Seed Heritage

Melbourne, VIC

Permanent

Using the call management system, log monitor and track all incidents and service requests received. Ideal for someone early in their career looking to learn. Proactive maintenance of outstanding calls for all queues in IT Service...

Service Desk Analyst

Allkinds

Melbourne, VIC

Using the call management system, log monitor and track all incidents and service requests received. Ideal for someone early in their career looking to learn.. Proactive maintenance of outstanding calls for all queues in IT Servi...

Service Desk Analyst

Unison Group

Melbourne, VIC

Using the call management system, log monitor and track all incidents and service requests received. Ideal for someone early in their career looking to learn.. Proactive maintenance of outstanding calls for all queues in IT Servi...

Service Desk Analyst

Commonry

Melbourne, VIC

Using the call management system, log monitor and track all incidents and service requests received. Ideal for someone early in their career looking to learn.. Proactive maintenance of outstanding calls for all queues in IT Servi...

IT Service Desk Analyst

Robert Half

Brunswick, VIC

$70,000 - $75,000 a year

Foster collaboration to ensure top-notch end-user experiences and customer service. Efficiently manage incoming calls, emails, and tickets related to hardware/software issues. Handle a diverse range of tasks from installing and co...

IT Service Desk Analyst

Robert Half

Brunswick, VIC

Foster collaboration to ensure top-notch end-user experiences and customer service. Efficiently manage incoming calls, emails, and tickets related to hardware/software issues. Handle a diverse range of tasks from installing and co...

IT Service Desk Analyst

Robert Half

Brunswick East, VIC

$70k - $75k p.a.

Foster collaboration to ensure top-notch end-user experiences and customer service. Efficiently manage incoming calls, emails, and tickets related to hardware/software issues. Handle a diverse range of tasks from installing and co...